Outdoor pool, pool umbrellas, sun loungers

Reviews of Thai House Beach Resort

3 out of 5
Thai House Beach Resort
131 Moo 3, Lamai Beach Maret, Koh Samui, Surat Thani

Reviews

8.6

Excellent

Rating 10 - Excellent. 267 out of 562 reviews" "
Rating 8 - Good. 222 out of 562 reviews" "
Rating 6 - Okay. 52 out of 562 reviews" "
Rating 4 - Poor. 13 out of 562 reviews" "
Rating 2 - Terrible. 8 out of 562 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Gam on 2024/4/24
Dear Lawrence, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again.

10/10 Excellent

Curtis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great property, so super helpful and friendly staff, go above and beyond to ensure an amazing experience, awesome location, definitely will return :)
Stayed 2 nights in Mar 2024
Response from Gam Limwong on 2024/3/20
Dear Curtis, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!I will be passing your best comments to our staff to encourage them to continue on their job.We are looking forward to welcome you to our resort again next holiddays. Best regards, Gam Limwong

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right on the beach. Friendly staff. Good location, plenty of options for dinner.
Stayed 3 nights in Feb 2024
Response from Gam Limwong on 2024/3/18
Dear Marina, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again.

10/10 Excellent

Tom, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute stunner hotel in a fun neighborhood with lots of fantastic, walkable food options. This place is worth it for the amazing balcony, and the beach views out of the ocean (especially at sunset) are incredible. We loved it.
Stayed 4 nights in Feb 2024
Response from Gam Limwong on 2024/3/18
Dear Tom, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again.

8/10 Good

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed in a garden villa suite for 14 nights and absolutely loved our stay. The staff were super friendly and accommodating. The bed was extremely comfortable and overall our room was spacious enough. The location is superb. Walk to restaurants, bars, shopping, massage. The pool and beach were relaxing and enjoyable. Breakfast was generally tasty and had enough variety. Overall an excellent place to stay!
Stayed 14 nights in Jan 2024
Response from Gam Limwong on 2024/3/18
Dear Leanne, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again.

6/10 Okay

Simona

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Gam Limwong on 2024/3/18
Dear Simona, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again.

6/10 Okay

Kevin

Traveled with partner
The property is very well located. We mostly enjoyed our stay there but rated it only 3 stars because our room was very much in need of a refurb. Also the house keeping was very poor. Bathroom rarely cleaned and often didn't leave water, toilet paper and new towels. The sink was terribly pitted and stained black, we bought some cleaning stuff but was beyond help. On the plus side, although small, the pool area was nice and right on the beach. The breakfast was good, and the staff at the restaurant nice and helpful.
Stayed 6 nights in Jan 2024
Response from Gam Limwong on 2024/2/2
Dear Kevin,Thank you very much for taking your precious time to share your experience with us.We agreed on the point that you mentioned, and we put on our improving plan and will do it later in the low season period. On behalf of the management team, we would like to apologize for any inconvenience.We are looking forward to having the opportunity to welcome your stay to our resort and serving you the best service again in the future.

2/10 Terrible

Ashley

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No hot water at all the pillows smell mouldy and the room is very outdated also avoid at all costs!
Stayed 1 night in Jan 2024
Response from Gam Limwong on 2024/3/18
Dear Ashley, Thank you very much for taking your precious time to share your experience with us.We sorry to heard that your room is no hot water and the pillows moldy smell, we agreed on the point of outdated then we put to our maintenance plan in the future.On behalf of the management team, we would like to apologize for any inconvenience.We are looking forward to having the opportunity to welcome your stay to our resort and serving you the best service again in the future.

10/10 Excellent

CHRIS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was excellent. Right on the beach and great restaurant with happy hour. Staff was very polite and helpful. Massage ladies were wonderful. Room was a villa with balcony on 2nd floor, very private. Close to many restaurants and convenience stores. Easy for tours pick up at lobby. Great relaxing time. Recommended and worth the price, not far from the airport.
Stayed 7 nights in Jan 2024
Response from Gam Limwong on 2024/3/18
Dear Chris, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Easy check-in, Staff all very courteous and professional. Although the pool was out of use for the majority of our stay a nearby alternative was offered till problem was rectified. Would recommend for anyone staying in the area.
Stayed 6 nights in Dec 2023
Response from Gam Limwong on 2023/12/21
Dear John,Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!Please be informed that at the moment our pool is finished and open properly. On behalf of the management team, we would like to apologize for any inconvenience.We are looking forward to having the opportunity to welcome you to our resort again.

8/10 Good

Winston

Stayed 2 nights in Oct 2023
Response from Gam Limwong on 2023/10/27
Dear Winston, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again.

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
We have just returned from our stay. It was wonderful. The staff were incredibly helpful and kind. The amenities worked very well for us. The convenience of having our room in a straight shoot to the pool then beach was amazing! I had read some disappointing reviews before we arrived and was a bit nervous however I can speak to the kind natured very helpful staff who helped book and plan all our day trips and activities upon arrival as well as the beautiful location. There are some hotels on here that we almost booked. Thank heavens we didn't. Some we walked by on our trip and they are very poor. Bad location and unkept amenities. Advice for other travelers be sure and look at the location on google maps. One hotel was stunning however you had to cross the main road any time you wanted to get to the pool and beach facilities! Not with this place. You are right on the beach! We literally drank Mai Thai's and lay on the beach it was GLORIOUS! Thank you to the beautiful staff. We look forward to seeing you again in the future.
Response from Gam Limwong on 2023/9/27
Dear Audrey, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We will forward your comment to our staff to be encouraged on their job.We are looking forward to having the opportunity to welcome you to our resort again

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice affordable hotel set in lush grounds and with access straight onto the beach. Restaurants and bars are all within walking distance. The staff were friendly and helpful. The rooms are of a decent size and I appreciated having a balcony.
Stayed 1 night in Sep 2023
Response from Gam Limwong on 2023/9/12
Dear Michael, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again.

10/10 Excellent

Kyle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Gam Limwong on 2023/7/20
Dear Kyle, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel good price
Good hotel with friendly staff. Clean, relatively simple offering with a great central location (to beach and town).
Stayed 8 nights in Jul 2023
Response from Gam Limwong on 2023/7/16
Dear Sir, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again.

10/10 Excellent

ATUL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An idyllic retreat to unwind and chill at Lamai
Stayed for 2 nights and 3 days with wife and son. The resort location is right on the beach. Hospitality at its best. Rooms were spacious. The only complain is that the toilet door does not have a locking mechanism... Is a bit uncomfortable if you are not used to it. The pool and breakfast was amazing. Walks on the beach in the morning are a treat.
Stayed 3 nights in Jun 2023
Response from Gam Limwong on 2023/7/3
Dear ATUL, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We will look up on point your mentioned then will be try our best way to improving.We are looking forward to having the opportunity to welcome you to our resort again. Best regards,

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Gam Limwong on 2023/5/28
Dear Sir, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again. Best regards,

10/10 Excellent

Frances Jane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely
Stayed 7 nights in May 2023
Response from Gam Limwong on 2023/5/17
Dear Frances Jane, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again.

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Yes this property is definitely dated but the location is great for restaurants and shopping , the beach location is great , sand that you can walk on - rooms are large with nice storage areas for clothing and bags as well as clean . Air con , whilst newish was a bit challenging to get right . Our rooms balcony view wasn’t fantastic but was very comfortable- equipped with a practical clothes airer for all wet swimmers etc Staff numbers were down but those that were on site were coping very well , friendly and more than happy to help . Yes we would stay here again . Many thanks for an enjoyable stay
Stayed 8 nights in Apr 2023
Response from Gam on 2023/4/22
Dear Kim, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again.

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place to stay! pool is great. breakfast buffet is very good. Staff is very helpful. Rooms are comfortable. I hope to return here soon.
Stayed 3 nights in Apr 2023
Response from Tippawan L.(Gam) on 2023/4/13
Dear David, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again.

8/10 Good

Kelly

Stayed 1 night in Feb 2023
Response from Tippawan L. on 2023/2/19
Dear Kelly, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again. Best regards,

10/10 Excellent

Sukvinder

Liked: Staff & service, amenities, property conditions & facilities
Response from Tippawan L.(Gam) on 2023/3/12
Dear Sukvinder, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again.

8/10 Good

Edel

Stayed 1 night in Dec 2022
Response from Tippawan L. on 2022/12/28
Dear Edel, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again. Best regards,

8/10 Good

Danny, Winnipeg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area and quiet property but yet in a touristic are offering a variety of options
Response from Tippawan L.(Gam) on 2022/12/8
Dear Danny, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again.

4/10 Poor

Misa

Stayed 3 nights in Nov 2022
Response from Tippawan L. on 2022/12/5
Dear Misa, Thank you very much for taking your precious time to share your experience with us. We are so sorry to heard that your vacation was very bad. We agreed that all points that you mentioned was when we just recently opened our resort after the Covid-19 subsided. We will be improving our services at all points mentioned.We are looking forward to having the opportunity to welcome your stay to our resort and serving you the best service again in the future.

8/10 Good

XIN HUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is a relatively good resort property. but if you are looking for nearby shopping i would not recommend this property but you can take grab to central abt 20min away.
Stayed 5 nights in Jul 2022
Response from Kahlong on 2022/9/17
Thank you so much

6/10 Okay

Katelynn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms were not clean on arrival, and the hotel is quite dated. However the access to the beach and proximity to amenities around Ko Samui was perfect
Stayed 2 nights in Jul 2022

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and awesome location, Super affordable
Stayed 3 nights in Jun 2022

10/10 Excellent

Dorte Hillerup

Stayed 1 night in May 2022

4/10 Poor

Markus

Stayed 6 nights in Mar 2020

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Feb 2020
Response from Gam Limwong on 2020/3/10
Dear Brian, Thank you very much for taking precious time to share your experience with us. We are really glad to hear that you enjoyed your stay with our resort, appreciated the facility as well as the service. We are looking forward to welcoming you to our resort soon. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020
Response from Tippawan L. on 2020/3/3
Dear Sir, Thank you very much for taking precious time to share your experience with us. We are looking forward to welcoming you to our resort again. Best regards,

8/10 Good

Aysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
Staff were excellent, location was great, very walkable. Right on the beach. Bed was very comfortable. Breakfast was tasty, just wish they had a fresh egg station like other properties we stayed at while in Thailand - where they make your eggs fresh to order whether it's omelets or scrambled or fried. Hotel could use a little maintenance as in a coat of paint in some areas where is was worn off but overall a great little property
Stayed 4 nights in Feb 2020
Response from Tippawan L. on 2020/2/28
Dear sir/madam, Thank you very much for taking precious time to share your experience with us, we'll work hard to fix the issue you experienced. Thanks for letting us know. We are looking forward to welcoming you to our resort again. Best regards,

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020
Response from Tippawan L. on 2020/2/3
Dear Matthew, The first of all thank you very much for stay with us during your holidays. We really appreciated your feedback and hope to welcome you to our resort again. Best regards,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location and the staff were very friendly and helpful. We really enjoyed our stay.
Stayed 4 nights in Jan 2020
Response from Gam Limwong on 2020/1/21
Dear Sir and Madam, Thank you very much for taking precious time to share your experience with us. The management team and staff are very happy to be part of creating a memorable experience for you. We are looking forward to welcoming you to our resort again. Best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice Hotel and Staff needs some updating
The hotel staff go out of there way to make sure you are taken care of. The classic rooms are a bit dated and could do with updating. Breakfast was good and with a reasonable choice of food. The price of drinks by the pool and beach was a bit high hence most people went next door, if they dropped their prices I am sure people would use the hotel.
Stayed 5 nights in Jan 2020
Response from Gam Limwong on 2020/1/10
Dear Sir/Madam, Thank you so much for taking precious time to share your experience with us. We are really appreciated your feedback and hope to welcome you to our resort again on your next holidays. Best regards,

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location on the beach with sun beds and parasols. A nice clean pool with more sun beds and parasols. Beach towels provided daily. Nice room with comfy bed and a wonderful towel sculpture when we arrived. Free bottled water and tea and coffee making facilities. Close to many shops, street food and restaurants. Good buffet breakfast range.
Stayed 2 nights in Dec 2019
Response from Tippawan L. on 2019/12/16
Dear Sandra, Thank you so much for taking precious time to share your experience with us. We are really happy to hear that you enjoy our service and facility. Hopefully, to have an opportunity to welcome you to our resort again. Best regards,

10/10 Excellent

Marcy, Vail Az

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Relaxed. Amazing staff. Location we had a lovely pool/ocean view villa. It had a great porch. Would definitely recommend this room
Stayed 7 nights in Nov 2019
Response from Gam on 2019/12/5
Dear Sir / Madam, Thank you for taking the precious time to share the experience during stay with us. We really appreciated your feedback and look forward to welcoming you to our resort again. Best regards,

10/10 Excellent

Verified traveler

Stayed 5 nights in Nov 2019
Response from Tippawan L. on 2019/12/2
Dear Sir/Madan, Thank you very much for taking precious time to share your experience with us. We really appreciate your feedback and looking forward to welcoming you to our resort again. Best regards,

10/10 Excellent

Paula, Texas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, helpful staff who checked with us each time they saw us to make sure we were getting everything we needed. Clean efficient room. Airport service. Right on the beach. Would stay there again.
Stayed 1 night in Oct 2019
Response from Kwanruethai N. on 2019/11/1
Dear Paula, Thank you very much for taking precious time to share your experience with us. We are really glad to hear that you enjoyed our facility and service. Best regards

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a one year old baby and our room was on the top floor and there is no lift so carrying a pram up two flights of stairs is not ideal. A ground floor room would have made our stay much easier. Apart from this, lovely stay at Thai beach house.
Stayed 6 nights in Oct 2019
Response from Tippawan L. on 2019/10/18
Dear Louise, Thank you very much for stay with us. We're sorry you were unhappy regarding for the room on the top floor with baby. Thanks for letting us know to aware for the guest with a baby. We are look forward to welcome you our resort again. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, relax poolside or on the beach. Fantastic food and cold drinks were always available
Stayed 5 nights in Sep 2019
Response from Tippawam L. on 2019/10/7
Dear Sir/Madame, Thank you very much for taking a precious time to share your experience with us. We really appreciate your recommendation and look forward to welcome you again next holiday. Best regards,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach easy to go for a swim or sunbathe
Stayed 9 nights in Sep 2019
Response from Tippawan L. on 2019/9/25
Dear Anonymous, Thank you very much for taking a precious time to share your experience with us. We are really glad to hear that you enjoyed your stay with our resort, appreciated the facility as well as the service. We really appreciate your recommendation and look forward to welcome you to our resort again next holiday. Best regards,

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Sep 2019
Response from Tippawan L. on 2019/9/23
Dear Andrew, Thank you very much for taking a precious time to share your experience with us. We are really glad to hear that you enjoyed your stay with our resort, appreciated the facility as well as the service. We really appreciate your recommendation and look forward to welcome you to our resort again next holiday. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Kwanruethai N. on 2019/9/9
Dear Sir or Madam, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback. Best regards,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all welcoming. Have been there before, and hope to come back soon.
Stayed 13 nights in Jul 2019
Response from Kwanruethai N. on 2019/7/26
Dear Sir or Madam, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback. Best regards,

8/10 Good

R.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Kwanruethai N. on 2019/7/21
Thank you very much for taking precious time to share your experience with us. We appreciate your feedback. Best regardsม

8/10 Good

Eric, Gatineau

Traveled with family
Liked: Cleanliness, staff & service, amenities
The good: Nice clean spacious rooms and shower. Good breakfast and location is right on the beach. The bad: Occasional foul smelling odours bubbling up from plumbing in room on 1st floor.
Stayed 4 nights in Jun 2019
Response from Tippawan L. on 2019/6/25
Dear Eric, Thank you very much for stay with us. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We hope to welcome you to our resort again. Best regards,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, Villa was clean and spacious. Staff were very friendly. Great location, excellent breakfast.
Stayed 3 nights in Jun 2019
Response from Ms. Kwanruethai N. on 2019/6/13
Dear Sir or Madam, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback. Best regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air con failed on one night. Staff resume normal promptly. Thanks a lot.
Stayed 5 nights in May 2019
Response from Tippawan L. on 2019/5/28
Dear Sir or Madam, Thank you very much for stay with us and apologize for your inconvenience during the night. We look forward to welcome you in the future. Best regards,