Outdoor pool, pool umbrellas, sun loungers
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Reviews of Marina Sands Resort

4 out of 5
Marina Sands Resort
106/124 Moo 3, Klongson, Ko Chang, Trat

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 16 reviews" "
Rating 8 - Good. 3 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

amr

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything about this place - great value for money!
Stayed 4 nights in Apr 2024

10/10 Excellent

amr

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property for the price
Stayed 4 nights in Mar 2024

10/10 Excellent

Nalini, Harrisdale

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the beach and they offer transport around the property as the area the property is set in is huge.
Stayed 3 nights in Feb 2023

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel and property is fantastic. Check in and checkout is terrible. Have to be driven 1 km to pay the bill and checkout. Check in, wrong type room.
Stayed 1 night in Dec 2020

8/10 Good

Maria Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020
Response from Ralf on 2020/3/21
Dear Maria Cristina, Thank you so much for your review! We are glad that you enjoyed your stay with us. We hope that you choose to stay at Marina Sands Resort again in the near future!

6/10 Okay

Ilkka

Liked: Cleanliness, property conditions & facilities, room comfort
Better info needed
Star rating did not match service level. Pictures and description of facilities were giving a more convenient idea than reality. All facilities and amenities were scattered far from each other and hotel was not near any of those.
Stayed 5 nights in Jan 2020
Response from Ralf on 2020/3/21
Dear Ilkka, Thank you so much for your review! Your comments have been well noted. We apologize on behalf of the management if our resort has not lived up to expectations. Our complex is around 450'000 m2 large, and open to all of our resort guests to freely (such as access to all the swimming pools and beaches, free hourly shuttle bus, and our scheduled yoga and Thai boxing classes). We hope that you will reconsider and choose to stay at Marina Sands Resort again in the near future!

10/10 Excellent

Claire Gelinas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pristine location, extraordinary service
We stayed at Marina Sands for a family vacation and were extremely pleased. Our room was large, extremely clean and well equipped, overlooking a quiet river. There are two beautiful beaches at walking distance, and with a free shuttle bus service. There are a few restaurants, which are delicious. Everything was perfect, but what really made our stay memorable was the kind and attentive customer service. Paew went well out of her way on several occasions to assure our stay was a pleasant one. We are extremely thankful for such friendly and attentive care. Thank you, Paew.
Stayed 7 nights in Dec 2019
Response from Ralf on 2020/3/21
Dear Claire, Thank you so much for your review! We are glad that you enjoyed your stay with us. Your recommendation comes highly appreciated by our staff and management. Rest assured, your praise was passed onto Paew and team. We hope that you choose to stay at Marina Sands Resort again in the near future!

10/10 Excellent

Bernd

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Zimmer hatte reichlich Platz und war sehr sauber bei der Ankunft. Das Personal war auch immer sehr freundlich. Als wir uns ein Moped ausleihen wollten wurde sich umgehend darum gekümmert; der Vermieter war sogar persönlich bei uns mit einem Moped, da bei der ersten Anfrage leider keine zur Verfügung standen. Der Shuttle-Service innerhalb der Anlage ist äußerst praktisch, wenn man kein Moped hat. Beide Pools sind ausreichend groß genug, um seine Bahnen zu schwimmen oder einfach nur eine Abkühlung zu nehmen. Besonders bei Dämmerung empfehlen wir den größeren Pool beim Beach Club, weil die Beleuchtung einfach wunderschön war. Das Feuerwerk am Strand zu Silvester war mega! Die Korallen an der Siam Royal Pier sind sogar noch teilweise intakt, man konnte viele Fische beobachten. Das Frühstücksbuffet ist sehr umfangreich und die warmen Gerichte variieren täglich, und die tolle Aussicht ist natürlich atemberaubend. Wir können die Unterkunft wärmstens weiterempfehlen und würden auch jederzeit gerne wieder kommen. Danke für die tolle Zeit!
Stayed 5 nights in Dec 2023

10/10 Excellent

Arja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aurinkoinen pysähdys
Todella siistit huoneet, ravintolassa hyvä ruoka ja ystävällinen palvelu. Ja mikä ihana ranta resortin edessä.
Stayed 4 nights in Nov 2023

8/10 Good

Wolfgang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel alles ok aber check out probleme wegen Teller für Kaffee war schon kaputt vor check in . Wir haben foto bei check in gemacht und danach ok.
Stayed 4 nights in Sep 2023

8/10 Good

Karin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stort område
Marina Sands är ett nytt hotell i ”västerländsk” stil som ligger i ett gated community. Inom området har man tillgång till tre pooler, flera träningsanläggningar och restauranger. Området är ganska stort och det går en shuttlebuss en gång i timmen mellan alla delar. Prisläget på restaurangerna är relativt högt. Det finns inte direkt något i närheten av området, andra restauranger tex. Då får man ta sig iväg med taxi. Vi bodde i ett stort och fint inrett hotellrum med två sovrum och två balkonger med fin utsikt. Bra frukost med både thailändska och västerländska rätter. Inom området finns det ett korallrev där det är fint att snorkla.
Pool på taket vid Marina Sands
På restaurangen vid Marina Sands.
Stayed 3 nights in Feb 2020
Response from Ralf on 2020/3/21
Dear Karin, Thank you so much for your review! We are glad that you enjoyed your stay with us. Our location enables for our resort guests to experience a peaceful and tranquil getaway. Our reception staff is always happy to help you book a taxi or rent a motorbike/car to get around on the island. The restaurants are priced according to the quality and location that we offer to our resort guests. Yacht Club is situated next to the mangroves and riverside offering Thai food from all corners of Thailand. Beach Club Restaurant is an Italian fine dining restaurant, guaranteed for our guests to enjoy a perfect sunset dining experience. We hope that you choose to stay at Marina Sands Resort again in the near future!

10/10 Excellent

Hc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Ralf on 2020/3/21
Dear Hc, Thank you so much for your review! We are glad that you enjoyed your stay with us. We hope that you choose to stay at Marina Sands Resort again in the near future!

6/10 Okay

Kenneth

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020
Response from Ralf on 2020/3/21
Dear Kenneth Thank you so much for your review! We are glad that you enjoyed your stay with us. Please let us know how we can improve for the future! We hope that you choose to stay at Marina Sands Resort again in the near future!

10/10 Excellent

Fredrik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket bra!
Stayed 1 night in Jan 2020
Response from Ralf on 2020/3/21
Dear Fredrik, Thank you so much for your review! We are glad that you enjoyed your stay with us. Your recommendation comes highly appreciated by our staff and management. We hope that you choose to stay at Marina Sands Resort again in the near future!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พนักงานดี บรรยากาศเงียบสงบ แต่ไม่มีรถรับส่ง สำหรับราคานี้
Stayed 1 night in Nov 2019
Response from Ralf on 2020/3/21
Dear Thank you so much for your review! We are glad that you enjoyed your stay with us. There may have been a mistake, we do offer a shuttle bus service that takes you around the resort to reach all of our facilities. For any such problems, our guest service agents are more than happy to assist you arrange transportation and more information. We hope that you choose to stay at Marina Sands Resort again in the near future!

10/10 Excellent

Onusa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ไปครั้งแรก ประทับใจมากเลยค่ะ ห้องพักสะอาด พนักงานบริการดีมาก น่ารักทุกคนเลยค่ะ ถึงแม้ที่พักจะไม่ได้ติดชายหาดเลย แต่เดินไปไม่ไกลมากค่ะ เสียดายวันที่ไปฝนตกทั้งวัน ถ้าไม่ตกรูปคงสวยกว่านี้ค่ะ แนะนำเลยค่ะ ราคาไม่แพงด้วย
Stayed 2 nights in May 2019
Response from Ralf on 2020/3/21
Dear Onusa, Thank you so much for your review! We are glad that you enjoyed your stay with us. Your recommendation comes highly appreciated by our staff and management. We hope that you choose to stay at Marina Sands Resort again in the near future!