Chalets in Knox County

"Very nice stay. Clean room and friendly helpful front desk. "

"Staff was nice. Checked in online as requested but when I showed up, the front desk manager told me that it doesn’t transfer to their system. Ever. So don’t bother. Then, we are notified that they won’t be serving breakfast. That would be fine if we hadn’t chosen a hotel that did so. They stated we don’t pay for breakfast since it was free. That’s correct but some folks see that they have free breakfast online and choose that one over the next due to cost savings. Don’t put it on your site that breakfast is included if you aren’t serving any. The bigger issue was the fact they had no snacks available. They had a few drinks you could purchase but not even a snack machine. "

"AC was fine. But there was NO hot water for shower."

"Enjoyed but was looking forward to hot tub due to my test the next day was informed was out of order"

"Absolutely horrible management. Will never stay at another one of there properties again. "

"Fun time. I thought my reservation was $60 less than what i was billed. It was worth it for the fun provided. A bit crowded though. People were nice. Good family fun.."

"Great"

"Everything was great! No complaints at all."

"Great"