The hotel itself was pretty good. Clean rooms, comfortable bedding, helpful staff, adequate pools, tasty (albeit overpriced) food - like you would expect from a Novotel chain. Generally, the property is looking a little tired, and due for a refresh. The beach in front of the hotel was okay - but walking on either side of the resort revealed the beach was dirty and littered with garbage. Not the hotel’s fault, but I think the beaches are much cleaner in Koh Samet. As a result, we spent all of our time in the hotel pool, and ate about half our meals at the local restaurant across the road where the Thai food was tastier, and about half the price.