8/10 Good
Ruby
2025/10/3
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruby
Stayed 2 nights in Sep 2025
Hotel Kaiserhof
5.0 star property
Skiers step directly onto the slopes from this mountain hotel, returning to cozy fireplaces, five distinct restaurants, and a choice of indoor or outdoor pools.
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Photo gallery for Hotel Kaiserhof
Hotel Kaiserhof offers ski-in/ski-out convenience and unforgettable mountain views. Enjoy drinks at the poolside bar, treatments at PanoramaSpa & Spa PurPur, and dining at five restaurants. Free WiFi, hiking, biking, and snowshoeing make it ideal for families.
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
- Pool
- Breakfast included
- Spa
- Pet friendly
- Parking included
- Free WiFi
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Junior Suite
Junior Suite
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
- Garden view
- 484 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Suite
Suite
Highlights
Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
- Garden view
- 624 sq ft
- 9 bedrooms
- Sleeps 3
- 1 Queen Bed and 1 Double Sofa Bed
View all photos for Double Room
Double Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
- Garden view
- 377 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Superior Suite
Superior Suite
Highlights
Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
- Mountain view
- 753 sq ft
- 4 bedrooms
- Sleeps 3
- 1 Queen Bed and 1 Double Sofa Bed
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About the neighborhood
Located in Ellmau, Hotel Kaiserhof is in a rural area and in the mountains. Hartkaiser Gondola and Ellmau Ski Resort and Village are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Roemerhof Alley and Schaukäserei Kasplatzl. Traveling with kids? Consider Bergdoktorhaus, or check out an event or a game at Kitzbuehel Tennis Stadium. Take in the nearby slopes with cross-country skiing and snowboarding, or check out other outdoor activities such as sledding and snow tubing. Visit our Ellmau travel guide
Harmstätt 8 , Ellmau, Tirol, 6352
What's nearby
Ellmau Ski Resort and Village17 min walk - 1.5 km- Bergdoktorhaus13 min walk - 1.1 km
- Hartkaiser Gondola2 min drive - 1.1 km
- Hausberg Ski Lift2 min drive - 1.1 km
- Hartkaiser-Schmiedalmlift Slope8 min drive - 2.8 km
Getting around
- Oberndorf in Tirol Station15 min drive
- Munich Airport (MUC)115 min drive
Restaurants
- Ellmauer Hof6 min drive
- Panoramarestaurant Bergkaiser26 min drive
- Bettina3 min drive
- Rübezahl Alm15 min drive
- Blattlalm Going16 min drive
About this property
Hotel Kaiserhof
Luxury family-friendly hotel in the mountains, remodeled in 2020
Free cooked-to-order breakfast, a poolside bar, and a terrace are just a few of the amenities provided at Hotel Kaiserhof. Hit the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and ski passes. Treat yourself to a deep-tissue massage, a detox wrap, or a manicure/pedicure at PanoramaSpa & Spa PurPur, the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Enjoy the gym, as well as activities like hiking/biking and snowshoeing. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy perks such as:
- A seasonal outdoor pool and an indoor pool, along with sun loungers and pool umbrellas
- Free self parking and valet parking
- A roundtrip airport shuttle (surcharge), an electric car charging station, and babysitting (surcharge)
- ATM/banking services, a front-desk safe, and smoke-free premises
Room features
All 52 individually furnished rooms boast comforts such as premium bedding and first-run movies, as well as perks like pillow menus and air conditioning.
Other amenities include:
- Childcare services and free infant beds
- Hypo-allergenic bedding, down comforters, and day beds
- Bathrooms with tubs or showers and free toiletries
- Flat-screen TVs with satellite channels and first-run movies
- Balconies or patios, separate sitting areas, and CD players
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi and wired internet
Parking and transportation
- Electric car charging station on site
- 24-hour roundtrip airport shuttle on request for a surcharge
- Area shuttle (surcharge)
- Free secured, covered self parking on site
- Free secured, covered valet parking on site
- Wheelchair-accessible parking available
Food and drink
- Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
- 2 bars/lounges
- 5 restaurants
- A poolside bar
- Snack bar/deli
Things to do
- Bicycle tours
- Billiards/pool table
- Downhill skiing
- Free children's club
- Full-service spa
- Gym
- Hiking/biking trails
- Indoor pool
- Mountain biking
- Outdoor pool
- Playground
- Sauna
- Ski passes
- Ski storage
- Ski-in/ski-out access
- Snowshoeing
- Steam room
- Wine tasting room
- Winery release events
Family friendly
- Free children's club
- Free supervised activities for children
- In-room babysitting (surcharge)
- In-room crib
- Indoor pool
- Laundry facilities
- Outdoor pool
- Playground
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- ATM
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
- Turndown service
Business services
- 24-hour business center
Outdoors
- Garden
- In the mountains
- Picnic area
- Pool loungers
- Pool umbrellas
- Terrace
Full-service spa
- 7 treatment rooms
- Aromatherapy
- Ayurvedic treatments
- Body scrubs
- Body wraps
- Couples treatment rooms
- Deep-tissue massages
- Detox wraps
- Facials
- Hot stone massages
- Hydrotherapy
- Manicures/pedicures
- Prenatal massages
- Reflexology
- Sauna
- Spa open daily
- Sports massages
- Steam room
- Swedish massages
- Thai massages
- Thalassotherapy
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- Elevator
- Handrails in stairways
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- 1 building
- 4 floors
- Banquet hall
- Renovated entire property - August 2020
- Smoking not allowed
Room amenities
Bedroom
- Blackout drapes
- Day bed
- Down comforter
- Free crib
- Hypo-allergenic bedding
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Bathtub or shower
- Free toiletries
- Hair dryer
- Private bathroom
- Slippers
- Towels provided
Entertainment
- CD player
- First-run movies
- Flat-screen TV with satellite channels
- iPod dock
Food and drink
- Electric kettle
- Free bottled water
- Late-night room service
- Minibar
More
- Air conditioning
- Connecting rooms available
- Desk
- Free daily newspapers
- Individual decor
- Individual furnishings
- Phone
- Safe
- Separate sitting area
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.50 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: EUR 360 per room (one-way)
- Pet fee: EUR 35 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 14 years old are not allowed in the spa without adult supervision
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.
Property is also known as
Hotel Kaiserhof Ellmau
Kaiserhof Ellmau
Hotel Kaiserhof Hotel
Hotel Kaiserhof Ellmau
Hotel Kaiserhof Hotel Ellmau
Frequently asked questions
Does Hotel Kaiserhof have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Hotel Kaiserhof pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 35 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Hotel Kaiserhof?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.
What time is check-out at Hotel Kaiserhof?
Check-out is at 11 AM.
Does Hotel Kaiserhof provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 360 per room applies.
Where is Hotel Kaiserhof located?
Located in the mountains, this Ellmau hotel offers ski-in/ski-out access within 1 mi (2 km) of Bergdoktorhaus, Hartkaiser Gondola, and Hausberg Ski Lift. Ellmau Ski Resort and Village and Astbergbahn are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Kaiserhof Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
10
Location
9.6
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 5 out of 6 reviews
10 - Excellent
5
Rating 8 - Good. 1 out of 6 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 6 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 6 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 6 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Dirk
2024/11/11
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
… it was perfect …
Dirk
Stayed 2 nights in Nov 2024
10/10 Excellent
Jaroslav
2018/6/8
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nas pobyt v hotelu byl ve vsem perfektni.Chvalime k nam srdecny pristup a ochota majitelu hotelu.Radi se tam vratime.Priroda je krasna s velkou moznosti vyletu,ktere jsme tez uskutecnili.Pozdravujeme timto hostitele.Hlavacovi
Jaroslav
Stayed 3 nights in Jun 2018
10/10 Excellent
Abdulaziz
2025/5/20
Abdulaziz
Stayed 3 nights in May 2025
10/10 Excellent
Marko
2022/2/9
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best
Marko
Stayed 5 nights in Feb 2022
10/10 Excellent
Karl
2019/3/11
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karl
Stayed 3 nights in Mar 2019