Kitchener City Hall Tours

Staff was extremely friendly, room was clean and as advertised. Front of house made check in pleasant and easy.

We had pros and cons with our stay. PROS: location was awesome, pet-friendly, washer/dryer access, garage parking included, roomy 2-bedroom layout of the condo. CONS: Condo was not soundproof as stated in the general amenities (In the middle of the night, we'd hear cars honking, multiple emergency sirens, cars revving engines to race, a random person yelling outside, and screaming toddler from a close by unit. This all happened throughout our 3-night stay, every night until about 3am. Yes, the screaming kid too.) We also only had less than half a roll of toilet paper in the bathroom when we arrived. No extras to be found. No paper towels nor tissue boxes. I had requested at least the toilet paper. I was assured that someone would bring some, but no one ever came throughout our trip. Luckily, I had bought some at the store across the street on Day 2 of our trip. OVERALL, the place is good if you don't mind the nightly noise. You are downtown after all. Location is fantastic! Walking distance to Rogers Centre, The Well, and shops all over.

Excellent dining options. Very good breakfast. Rooms are OK. I found large spiders on the floor. Staff is also ok. They have a pool which is out of order in the morning working hours.. It seems they have posted 7 am but they keep it under 'out of order' status until they feel like.