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Lake Saroma Tsuruga Resort

4.0 star property
Escape to a seaside haven where relaxation meets adventure. Soak up serenity by the hot springs or get your adrenaline pumping with bike rentals.

Choose dates to view prices

Nestled by the sea, Lake Saroma Tsuruga Resort offers a serene escape with its indoor mineral hot spring and steam room. Unwind in the garden, indulge in Fusion cuisine at one of two on-site restaurants, or enjoy bike rentals and coffee/tea in the lobby.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is NT$7,188
NT$7,968 total
Sep 3 - Sep 4

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Twin Room, Non-smoking

A hotel room with two beds, a view of the sea, a dining area, and a large window.

Superior Twin Room, Non-smoking

  • Sleeps 3
  • Free WiFi

Room

  • Sleeps 3
  • Free WiFi

View all photos for Twin Room, Non-smoking

A hotel room with two beds, a desk with a TV, a chair, a small table, and a view of the sea.

Twin Room, Non-smoking

  • Sleeps 3
  • Free WiFi

View all photos for Standard Twin Room with Shower, Non Smoking (Lake View)

A hotel room with two beds, a desk, a phone, and a window with curtains.

Standard Twin Room with Shower, Non Smoking (Lake View)

8.0 out of 10
Very good
(3 reviews)
  • Lake view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room with Shower, Non Smoking (Lake View)

A hotel room with two beds, a desk, and a large window with a view of the sea.

Superior Twin Room with Shower, Non Smoking (Lake View)

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Style Room,Non Smoking (Lake View)

A traditional Japanese room with tatami flooring, a low table, and wooden chairs with cushions.

Japanese Style Room,Non Smoking (Lake View)

  • Lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Japanese & Western Style Room,Non Smoking (Lake View)

A hotel room with a large bed, a sofa, a desk, and a television.

Japanese & Western Style Room,Non Smoking (Lake View)

  • Lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking (Lake View)

A modern hotel room with a bed, a TV mounted on the wall, a sofa, and a large window offering a view of the sea.

Deluxe Twin Room, Non Smoking (Lake View)

  • Lake view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Moderate Twin Room-Lakefront, Non Smoking

A modern hotel room with a sofa, a small table, a chair, a bed, and a view of the outdoors.

Moderate Twin Room-Lakefront, Non Smoking

  • Partial lake view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Economy Twin Room with Shower-Lakefront, Non Smoking

A hotel room with two beds, a wooden headboard, a wall-mounted light fixture, and a framed picture.

Economy Twin Room with Shower-Lakefront, Non Smoking

  • Partial lake view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi
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About the neighborhood

Located in Kitami, Lake Saroma Tsuruga Resort is in the suburbs and on the waterfront. Abashiri Lake View Ski Resort and Abashiri Port are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Lake Saroma Wakka Nature Centre and Museum of Northern Peoples. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Kitami travel guide
View more Resorts in Kitami
Map
306-1 Sakaeura, Tokoro cho, Kitami, Hokkaido, 093-0216

What's nearby

  • Abashiri Quasi-National Park
    1 min walk - 0.0 km
  • Lake Saroma Wakka Nature Centre
    2 min drive - 1.8 km
  • Abashiri Prison Museum
    54 min drive - 47.4 km
  • Abashiri Historical Museum
    55 min drive - 49.1 km
  • Tokyo University of Agriculture
    59 min drive - 51.9 km

Getting around

  • Yobito station
    38 min drive
  • Memanbetsu Airport (MMB)
    58 min drive

Restaurants

  • レストハウス ところ
    8 min drive
  • レストハウス華湖
    6 min drive
  • Cafe しゃべりたい
    9 min drive
  • La Mer Restaurant
    3 min walk
  • 鮨の安さん
    9 min drive

About this property

Lake Saroma Tsuruga Resort

  • Upscale resort by the sea
  • You can look forward to a free roundtrip airport shuttle, an indoor mineral hot spring (onsen), and a coffee shop/cafe at Lake Saroma Tsuruga Resort. For some rest and relaxation, visit the steam room. Be sure to enjoy Fusion cuisine and more at the two on-site restaurants. In addition to a garden and a library, guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self parking and valet parking
    • Bike rentals, hot springs on site, and an electric car charging station
    • Luggage storage, a gift shop, and table tennis
  • Room features
  • All 68 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • More amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Bidets, free toiletries, and hair dryers
    • 32-inch HDTVs with digital channels
    • Refrigerators, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 10:00 AM to 4:00 PM at scheduled times and on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • La mer

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Hot springs
  • Library
  • Steam room
  • Table tennis

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In a regional park
  • On a lake

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 3300 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: JPY 3300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Guests with tattoos are not able to use the onsite public bathing facilities

Frequently asked questions

Is Lake Saroma Tsuruga Resort pet-friendly?

Yes, this resort allows dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of JPY 3300 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Lake Saroma Tsuruga Resort?

As of 2026/8/12, prices found for a 1-night stay for 2 adults at Lake Saroma Tsuruga Resort on 2026/9/3 start from NT$7,188, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Lake Saroma Tsuruga Resort?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Lake Saroma Tsuruga Resort?

Check-out is at 10 AM.

Does Lake Saroma Tsuruga Resort provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 10:00 AM–4:00 PM on request.

Where is Lake Saroma Tsuruga Resort located?

Situated on the waterfront, this resort is within 1 mi (2 km) of Abashiri Quasi-National Park and Lake Saroma Wakka Nature Centre. Lake Notoro is 9 mi (14.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lake Saroma Tsuruga Resort Reviews

8.6

Excellent

8.8

Cleanliness

7.6

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 61 out of 120 reviews
Rating 8 - Good. 43 out of 120 reviews
Rating 6 - Okay. 8 out of 120 reviews
Rating 4 - Poor. 7 out of 120 reviews
Rating 2 - Terrible. 1 out of 120 reviews

Reviews

Verified review

10/10 Excellent

Manju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed only for a night due to a road trip scheduled. It was a very pleasant stay with some stunning views.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Very peaceful and has beautiful scenery. Love the birds around the sea.
Stayed 1 night in May 2025
Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was extremely good and overall the service was good, except the last day at breakfast the staff were not as helpful. Our room was spacious with great views and it was a good hotel as a base for touring, my only issue was the breakfast finished at 8:30 - that is too early when on holiday!!
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Mei kuen vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Sven

Liked: Cleanliness, staff & service
Sehr freundliches Personal und schöne Zimmer mit Blick auf den See. Europäer verschlägt es nicht viele hierhin. Onsen war schön, könnte aber etwas besser gepflegt werden. Das Buffet am Abend mit den Meeresfrüchten kann ich nur empfehlen 👍 Ich würde das Hotel meinen Freunden empfehlen.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

YOSHIYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良い宿です♪ 食事も美味しく頂きました♪ バーも良く良いお酒を飲み楽しかったです🍺
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ANGELICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa Personnel très agréable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

HUA-FENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體都非常好, 會再回住.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Keiko

Liked: Staff & service
施設故障ということで温泉の露天風呂が閉鎖されていました。チェックイン時には何も説明なく、浴場に入って初めて張り紙で知る状況でした。　温泉を楽しみにしての宿泊でしたのでとても残念でした。
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

MASAMI

Liked: Cleanliness, staff & service, amenities
22時30分に到着したが快くチェックインさせてくれた
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

mitsuyo

Liked: Cleanliness, staff & service, property conditions & facilities
落ち着いた感じで良かったです
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

HIROFUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食事も美味しかった！
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
フロのタオルが自由に使えない。レストランや部屋の冷房が弱いし、調整できない。経費節減はわかるがこういう点で再度宿泊をためらうことになる。
Stayed 1 night in Jul 2025
Verified review

8/10 Good

???

Liked: Amenities
とてもゆっくり過ごせました。
Stayed 1 night in Sep 2024
Verified review

8/10 Good

yuka ri

夕日が綺麗でしたー
Stayed 1 night in Sep 2023
Verified review

8/10 Good

MASANORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

夕陽がとても綺麗！！

お世話になりました。 料理はとても満足でした。かなりの種類を提供してくれていました。味も標準より上だと思います。 建物がかなりの前なのか昭和感が残っていて、少し寂しい感じでした。 部屋はリニューアルしていて綺麗でした。 夕陽がとても綺麗に見えました！ 夕陽、景色をもっと全面に押し出してPRすれば良いのにもったいない感じです。 ホテルに着いたときのお出迎えはとても良い雰囲気で嬉しかったです。
部屋から
Stayed 1 night in Sep 2023
Verified review

8/10 Good

MEI LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一個唔錯的渡假酒店

整體不錯，人員有禮貌，房間都算大，又有海景，環境寧靜
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Hiroko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルからの景色が最高でした。食事も美味しくて食べ過ぎてしまいました(笑)遠いけれど、また行きたいです。ホテルの皆さん、お世話になりました.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

rokuro

Disliked: Property conditions & facilities
部屋が暑い
Stayed 1 night in May 2023
Verified review

8/10 Good

hsiuchih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
晚餐很豐富，飯店的服務人員很迅速 但是早餐顯得很陽春， 感覺飯店都把經費挪用到提供豐盛的晚餐上，但是泡湯環境實在不能跟一般的溫泉飯店比，尤其是2樓的女湯，從4～5年前我去的時候，就很像是游泳池，到現在還是一樣。戶外泡湯周遭的環境也不要用整潔一點…..用一條繩子拉一個小小的警戒線是要幹嘛……？不如拆除沒用處的座椅… 除了外面很安靜的鳥叫聲之外，睡覺是很安靜的，可以享受大自然的鳥鳴聲。 如果你對海鮮晚餐不是很在意的人，其他的溫泉飯店選擇會更好
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

koichi

Disliked: Amenities
今いちでした。スタッフの対応も丁寧ですが、心がこもっていない。
Stayed 1 night in Nov 2021
Verified review

6/10 Okay

MAMORU

Liked: Cleanliness, staff & service

鶴雅グループですが期待しない方が良い

他の鶴雅グループとは格が異なるので 期待はしない方が良い。 お風呂は大きくて気持ち良い。
Stayed 1 night in Oct 2021
Verified review

8/10 Good

CHIAKI

Liked: Cleanliness, staff & service, room comfort

良くも悪くも伝統的な日本のリゾートホテルです

北海道に13の温泉旅館とビュッフェレストランを展開する鶴賀グループが運営するホテルです。サロマ湖畔にあり、レイクビューの部屋からはサロマ湖とサロマ湖に沈む夕陽を眺めることができます。部屋はそれなりに古さを感じますが、良く手入れされており、広さも十分にあって快適に過ごすことができました。部屋には双眼鏡が備えてあり、サロマ湖に飛来した水鳥を観察することができました。 私たちはビュッフェスタイルの夕食付きのプランで宿泊しましたが、はじめに大きな牡蠣やホタテ、特大の海老（ボタン海老？）などの刺身盛り合わせがテーブルにどんと置かれて、ビュッフェもステーキや蟹の天ぷらなど種類が多く、なかなか豪華でした。 Wi-Fiは通信が速度が遅く不安定な上に暗号化されておらず、改善が必要であると感じました。 車はホテルの玄関口でキーを預けて、移動させてもらいます。
部屋はそれなりの広さがあり快適に過ごせます
寝心地は良かったです
バスルーム
Stayed 1 night in Aug 2021
Verified review

8/10 Good

MICHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

夕陽

湖が目の前で、夕陽をゆっくり見られました。
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

noriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

私の72歳誕生日旅行

サロマ湖の景観が野鳥や静けさでとても癒されました。
Stayed 1 night in Jun 2021