Good Hotel for its level but we had issues with the water in our room. We got to change room, but the new didn’t have a safe. They agreed to let us also have access to the first room but when we came back at night the card was not working.
They should try to do regular maintenance and make sure all rooms have the same standard.
All rooms have the strange mosquito curtains which covers off the bed and bathroom. But a lot of mosquitoes come in through the bathroom because the windows there don’t have mosquito net. I would prefer mosquito nets that only covers the whole bed. Plus nets have some small holes in them including where they are attached to the wall.
This was my second time staying there so I think you get what you pay for. For my first stay there were no issues except small holes in mosquito net.
Staff are very responsive.
Hanna
於 2024 年 2 月住了 2 晚
8/10 不錯哦
Hubert
2023年10月16日
喜歡:整潔度、員工素質和住宿環境和硬體
J ai regretté que dans un établissement de ce standing.
Il soit impossible de se procurer de l eau gazeuse.
Hubert
於 2023 年 10 月住了 5 晚
10/10 有夠讚
Gary
商務旅客
2023年9月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Vittoria continues to be an excellent hotel in Kisumu. The place is clean and well maintained, room size is good. Mostly, the staff is always helpful and friendly. Everyone staffing the Vittoria deserves a nice pat on the back.
Gary
於 2023 年 9 月住了 5 晚
6/10 一般般
AAH
2023年9月11日
喜歡:整潔度和員工素質
The hotel was clean, the room was just adequate for one, it lacked a refrigerator, and microwave. The TV was bad, two local channels & Aljazeera. The staff was helpful and courteous, the food was great.
AAH
於 2023 年 9 月住了 6 晚
10/10 有夠讚
真實旅客
商務旅客
2022年7月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great for business trips
Perfect for business trips. Great service, secure building, strong WiFi, good restaurant, and outdoor garden area. The location is OK but I think that’s why you save on the price with it being a bit further from city center.
真實旅客
於 2022 年 7 月住了 6 晚
8/10 不錯哦
Wesley
2022年3月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hot water problems
My biggest gripe was that the hot water was an issue. I called the front desk and the staff attempted to troubleshoot the problem. Maintenance came to address the issue with no real timeline of when the water would be hot enough to shower. Because of the delay we were late for our excursion. The staff were very friendly and seemed as though they were genuinely apologetic and wanted to offer a resolution, but the hotel was full.