柯克伯頓Spa 飯店，旅行前必看！

「A very pleasant short break at Hollins Hall. Staff were excellent and the food in the Grill on the Hill was delicious. The leisure centre was well equipped and very clean. Yes, the hotel is starting to show its age but overall the stay was very enjoyable. 」

「It feel very dated around parts of the hotel and the bed was rather noisy even when making slight adjustments in my sleep. Rooms were ridiculously hot when we arrived so slept with the fan on (in February) 」

「Property was clean however staff could have been more helpful. They wouldn’t let our group of 5 sit together at breakfast although there was an available table because they didn’t want to reset it for lunch. 」

「This is the worst hotel I’ve ever stayed so far by hotel.com bookings! No customer service at all!!! We all had to wait so long for someone to come out of the front office for checking in! And they were not in mood of helping their customers, everything were turned down and ‘NO’! One of the guests had no choice but changed to Double-tree immediately after checked in! The frost desk simply doesn’t answer any calls fm rooms, they just said ‘will call u back’ and hanged up, but never called back....

「酒店是很不錯的，停車也是免費的，工作人員都很熱情。有恆溫泳池，不過不知道是不是真正的溫泉水，SPA也沒有時間做，留待下次吧。謝謝！」

「I enjoyed my stay and found it very relaxing. The only recommendation is to paste a description in the lift to help guests find their way around」

「Staff friendly and nice atmosphere. Room very comfortable and clean . Hotel very intersting with lots of history. Restaurant on the expensive side . 」

「Room was clean and had everything we needed, with the nice addition of some balloons and a birthday message on our return after a day out for our daughter, having told them why we were there on arrival. Staff really helpful throughout. Last minute decision to eat in the bar area (restaurant fully booked) provided us with nice meals, which was against some of the reviews we had read, so I am assuming improvements have been made. Drink choices were good. Breakfast was also good. My wife assured...