金皇后縣度假村

"good"

"The property itself is quite good—newly renovated facilities, a convenient location, and a nice free breakfast. It’s easy to see why it has a 9.0 rating and overall, it’s worth it. However, I was assigned a room right next to the ice machine and emergency exit. I checked in late at night and didn’t realize the potential for noise. Unfortunately, the receptionist didn’t mention anything about it, even though I was traveling with kids. Starting as early as 6 a.m., guests began walking around for breakfast, some trying to open the emergency exit—which triggered a loud alarm. The real issue started after 7 a.m, when the emergency exit began functioning as a regular door. Guests continuously came in and out, causing the door to slam shut every 2–3 minutes. The loud banging made it impossible to rest. It was truly exhausting and disrupted our rest completely. Getting a good night’s sleep is one of the main reasons to stay at a nice hotel, and sadly, that didn’t happen here. All in all, this property is ok—but if you're assigned room 126, 128, or any room near the emergency exit, request a room change to avoid a similar experience. "

"唯一的優點是房間很大，房內設施比較老舊，我們連住3晚，不會有每天清潔服務，浴巾也不會每日更換（如果要換浴巾需要加錢），早上10點退房（房卡10點失效，但是之前沒有告知，我們差點被鎖在門外），退房前需要自己把所有使用的餐具放到洗碗機內清洗，垃圾需要自行拿到外面的垃圾收集區域丟（這地點也沒有事先告知），退房前30分鐘我們一直在做家事收拾…… 基本上，我們下次是不會再考慮住這"