Marasa Umubano Hotel

Property class: 3.5

Choose dates to view prices

Located close to Kigali Convention Centre, Marasa Umubano Hotel provides free continental breakfast, a free roundtrip airport shuttle, and a poolside bar. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, lunch, and dinner. Fitness classes are offered at the health club; other things to do include volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Room

Standard Double Room

  • 172 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Twin Room

Room

Twin Room

  • 172 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Room

Junior Suite

  • 344 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed OR 1 King Bed

View all photos for Executive Suite

Living area

Executive Suite

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Room

Standard Single Room

  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite (Single)

Room

Junior Suite (Single)

  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Suite (Single)

Living area

Executive Suite (Single)

  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed
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About the neighborhood

Located in Kigali, Marasa Umubano Hotel is in the city center and near the airport. Kigali Golf Club and Fazenda Sengha Recreation Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nyandungu Urban Wetland Eco Tourism Park and Umusambi Village. Traveling with kids? Consider Inema Art Center, or check out an event or a game at Stade Amahoro. Spend some time exploring the area's activities, including golfing. Visit our Kigali travel guide
Map
Boulevard de l'Umuganda, Kigali, BP 874

What's nearby

  • A large, multi-tiered stadium with a curved roof, illuminated by colorful lights.
    Kigali Convention Centre
    18 min walk - 1.6 km
  • University of Kigali
    12 min walk - 1.0 km
  • Kigali Heights
    13 min walk - 1.2 km
  • Kigali Business Centre
    13 min walk - 1.2 km
  • Kigali Golf Club
    3 min drive - 1.9 km

Getting around

  • Kigali (KGL-Kigali Intl.)
    15 min drive

Restaurants

  • Sakae
    5 min drive
  • Question Coffee
    4 min drive
  • Golden Coffee
    4 min drive
  • Java House
    17 min walk
  • Rubia Coffee Roasters
    4 min drive

About this property

Marasa Umubano Hotel

  • Family-friendly hotel near Kigali Convention Centre
  • You can look forward to free continental breakfast, a free roundtrip airport shuttle, and a poolside bar at Marasa Umubano Hotel. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, lunch, and dinner. Fitness classes are offered at the health club; other things to do include volleyball. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool
    • Free self parking
    • Limo/town car service, 4 outdoor tennis courts, and extended parking
    • A billiards/pool table, ATM/banking services, and a 24-hour front desk
  • Room features
  • All 100 individually furnished rooms offer thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
  • Extra amenities include:
    • Egyptian cotton sheets, pillowtop mattresses, and rollaway/extra beds (surcharge)
    • Bathrooms with tubs or showers and free toiletries
    • LED TVs with digital channels
    • Balconies, daily housekeeping, and desks

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  • Free airport shuttle
  • Parking included
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8.6 out of 10, Excellent, 549 reviews
The price is NT$1,900
NT$2,625 total
includes taxes & fees
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Frequently asked questions

Does Marasa Umubano Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Marasa Umubano Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Marasa Umubano Hotel?

Check-in begins at 2 PM.

What time is check-out at Marasa Umubano Hotel?

Check-out is at noon.

Does Marasa Umubano Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Marasa Umubano Hotel located?

This family-friendly Kigali hotel is located near the airport, within 1 mi (2 km) of Inema Art Center and Kigali Convention Centre. Ivuka Arts Kigali and Kigali Heights are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Marasa Umubano Hotel Reviews

7.0

Good

7.4

Cleanliness

7.6

Location

7.6

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 7 out of 45 reviews
Rating 8 - Good. 20 out of 45 reviews
Rating 6 - Okay. 7 out of 45 reviews
Rating 4 - Poor. 8 out of 45 reviews
Rating 2 - Terrible. 3 out of 45 reviews

Reviews

Verified review

2/10 Terrible

This hotel was not open when we got there. I had no alerts from Orbits and had to have local Rwandans help us figure out how to transfer hotels. Horrible communication for this as we traveled very far to stay here and booked well in advance.
Stayed 6 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff was extremely helpful and the onsite bakery was a lifesaver.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff and helpful advice. Room service is alittle expensive in comparison to others but still good.
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The property is under renovation, but it is ok. The lawn tennis court need to be fixed
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect place for holiday

I had a nice time in Marasa Umubano hotel. The hotel has a serene environment and easily accessible. Although the hotel is an old one, thr rooms are comfortable and the breakfast meal was hot and fresh. The staffs were humble and willing to provide support. The airport shuttle was available to drop off at the airport
Stayed 4 nights in Mar 2019
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities

Nice old hotel

Nice hotel, looking a bit worn but beautiful grounds and great location. Good WiFi and suitable for a business trip.
Stayed 3 nights in Mar 2019
Verified review

6/10 Okay

Very well located to major organisations in Kigali.
Stayed 1 night in Feb 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Great restaurant and great staff there but front office were a let down.
Stayed 3 nights in Sep 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was out dated. Pillows Bad. Bed uncomfortable.
Stayed 5 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Junior Suite on the 5th Floor. Beautiful view with nice breeze in the afternoon; clean, comfortable, well maintained. Very pleasant garden and swimming pool. Good breakfast and lunch.
Stayed 18 nights in Nov 2017
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fully booked!

When I arrived at the reception desk, I was advised that the hotel was fully booked. Expedia did not inform me before hand. While standing around in the entrance foyer of the hotel, waiting to be relocated to some other accommodation, I noticed that the ceiling area of the foyer was dusty/dirty looking and could definitely do with a refreshing clean up. Further, the walls and the colours of paint on the wall made the place rather uninviting, again a good refurb/refresh is needed.
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities

Disappointing

very disappointing. The gardens are very nice but thats about it. The hotel is in very poor condition and needs pulling down quite urgently, facilities are limited although in its favour the gym isnt bad. The worst feature is that the hotel staff are poorly trained and those at reception and in the business centre are actually quite rude. I only stayed here because I couldnt get in anywhere else and I would never do so again.
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

comfortable stay for business trip

free airport transfer services was good
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Overnight in Kigali

We very much enjoyed our overnight stay, and appreciated having our room ready when we arrived about 10am. We had stayed before, and made the most of the pool area, the restaurant and the bakery. Good value for money!
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Bien mais cher

Pas de defauts majeurs mais on espere mieux a 160 € la nuit. Chambre sent l'humidite et la partie salle de bain a des accesoires ( robinets...) qui semblent des annees 70...
Verified review

8/10 Good

Liked: Cleanliness, staff & service
ここ数年何度か泊まっています。今回は少しサービスや朝食の内容等の質が落ちたように思いました。
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Misleading Facility Description!

The description of hotel facility is 100% misleading! Unless you are used to two star hotels don't even consider this hotel.
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Goed eten en goede prijs/kwaliteit verhouding voor het eten, aardige mensen en goede service; mooie tennisbanen. maar: Geen water in zwembad vanwege renovatie, kluis in kamer kapot, te weinig stopcontacten op de kamer.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad for Africa

But it is expensive, I paid $250/day, which is very expensive if in the USA and they don't include free breakfast and dinner with that. In Jamaica I can get all inclusive at that price. The food was good and it has a gym. No mosquitos, no filth. It has a safe. I would stay there again, unless i can find it cheaper.
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities

落ち着けます

眺望が良く、静かで散歩しても安全で、空港の近くに立地していて気に入っています。１階にあるパン屋のサンドイッチも美味しいです。
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs a face-lift!

I've stayed at the Umubano numerous times...used to be my favorite hotel in Kigali. But, it is serious run down. Staff are also helpful, but not very polite. There is a gym, but most of the equipment is old. The breakfast was mostly left-overs from the night before (stay away from the hotel breakfast offerings!). The rooms on the front are extremely noisy (road noise). I think there are better options in Kigali....
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tre härliga dagar med bra rum med härliga sängar, fin service, vacker utsikt över Kigali från balkongen, härlig pool med fin trädgård. Nära till centrum och flyg. Ett bra sätt att semestra och koppla av i Kigali.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Staff are super; rooms need a bit of a facelift

The staff were very warm and welcoming. The grounds (pool, tennis courts) are lovely. The rooms are fine, but not what you would expect for the price.
Verified review

8/10 Good

Hotel exterior is great, room less

I really enjoyed the tennis, pool, gym and overall the garden of the hotel is beautiful. The room was a bit old and should renovated and also not super clean as to expect from a high class hotel. No aircon though it was not hot.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hyggelig hotell

Et hyggelig hotell midt i Kigali. Litt gammeldags standard, men trygg og vennlig. Fitness sentre i samme bygg som hotellgjester kan benytte.