Is 5 Swiss Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at 5 Swiss Hotel?

As of 2025/10/7, prices found for a 1-night stay for 2 adults at 5 Swiss Hotel on 2025/10/8 start from NT$3,071, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at 5 Swiss Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Does 5 Swiss Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 25 per vehicle applies.

Where is 5 Swiss Hotel located?

Located in the heart of Kigali, this hotel is within 1 mi (2 km) of Union Trade Center, Kandt House Museum of Natural History, and Ntarama Church. Club Rafiki and Gikondo Market are also within 3 mi (5 km).

5 Swiss Hotel Reviews, Deals & Photos 2025

About the neighborhood

Located in Kigali, 5 Swiss Hotel is in the city center. Ntarama Church and Presidential Palace Museum are local landmarks, and some of the area's activities can be experienced at Kigali Golf Club and Fazenda Sengha Recreation Center. Looking to enjoy an event or a game while in town? See what's happening at Nyamirambo Stadium or Stade Amahoro.

Visit our Kigali travel guide

10/10 Excellent

Archie

2025/7/3

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very friendly, helpful and professional.

Stayed 7 nights in Jun 2025

10/10 Excellent

Brad

2025/6/23

Liked: Cleanliness, amenities, property conditions & facilities

Great location, good sized room and nice atmosphere. The bed is a bit stiff for me but with jet lag was no issue. .

Stayed 3 nights in Jun 2025

10/10 Excellent

Pierre

2024/7/26

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely authentic stay with great staff

The staff are so helpful and friendly. Enjoyed the food. Lovely clean room and comfortable bed. More like home than a hotel.

Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

2024/8/31

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff went out of their way to be helpful and my room was quiet and comfortable with beautiful plants outside the door. I enjoyed the breakfast with so many choices and the dinners were also delicious. I plan to stay at 5 Swiss again next year when I return to Rwanda.

Stayed 8 nights in Aug 2024

10/10 Excellent

Cynthia

2024/8/21

Liked: Cleanliness, staff & service, property conditions & facilities

How lucky to have chosen 5 Swiss for my stay in Kigali! This is a true gem tucked away on picturesque, quiet streets close to sites, moto taxis, and groceries/shopping. It was always a pleasure to return “home” to the warmth of 5 Swiss staff, a lovely garden, and my comfortable room. I hope to return one day!

Stayed 4 nights in Aug 2024

10/10 Excellent

Sarah

2023/8/26

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All the staff were extremely friendly and helpful. My room was spacious, comfortable and quiet. The grounds are small but are filled with beautiful flowers, fruit trees and herbs. I enjoyed the atmosphere of the restaurant, with soft jazz playing and delicious food. I love the vine covered exercise area tucked in above the parking lot. There is plenty of room for drivers to pull in, turn around and exit. This was my first time staying at 5 Swiss and I plan to return on my next teaching trip to Rwanda.

Stayed 6 nights in Aug 2023

10/10 Excellent

Mon

2024/8/12

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

バルコニーに通じるサッシのカギが壊れており、フロントに電話。カギの状態が悪く修理は明日と言われた。しかし翌日も対応せず、結局壊れたままでせっかくのバルコニーを利用出来なかった

Stayed 2 nights in Aug 2024

10/10 Excellent

Sharon

2023/12/24

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I felt at home during my first few minutes at the 5 Swiss Hotel. The staff treated me like family and I will never forget all of the wonderful people I met. Nadine, you will always be in my heart, as well as Sylvere, Mya, William. I could just keep going. Good food in the restaurant for dinners, wonderful breakfasts, and lovely grounds. A short walk to the free zone, which is great for shopping, grabbing some local food, or just walking around. Any day trips that you might want to take can be set up with the staff. Even the drivers they send you out with are helpful and kind. I highly recommend this hotel for your stay in Kigali. You will not be disappointed. I think fondly of my stay often.

Stayed 7 nights in Aug 2023

8/10 Good

ANDREA

2023/9/1

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is in one of the best possible locations, right in the center of Kigali, close to the main institutional buildings, international hotels and shopping areas. The area is totally safe and the hotel is very quiet and offers a peaceful atmosphere thanks to its lush garden. The hotel offers a restaurant on the back terrace: the choice of dishes is not wide but the quality of food is excellent and prices are reasonable. I had a very large room with a kitchenette and a small private garden terrace, the bathroom was very simple and essential but clean and fucntional. The real plus of the hotel, though, is its staff: everyone is extremly kind, professional, always smiling and ready to listen and satisfy all requests (taxis, tips about restaurants, trips, shopping and other practical details). Having to wake up and leave very early for some day trips, a packed breakfast and lunch was provided according to my preferences. Though staying only 4 nights at the hotel, at the end of my stay, when saying goodbye to the staff, I felt I had been among friends rather than in a hotel. The negative points are minor ones but ... the furniture in my bedroom was a bit dated, but I saw the other ones and, though smaller, they had a very modern look; also, the mosquito net in my room could not be used properly because of the size of the bed: it was impossible to isolate the bed completely.

Stayed 4 nights in Jul 2023

10/10 Excellent

David

2025/6/16

Stayed 1 night in Jun 2025

10/10 Excellent

Loizillon

2025/5/18

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

2025/5/15

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

Gwenyth

2025/5/6

Stayed 1 night in May 2025

10/10 Excellent

Joern

2024/12/2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov 2024

10/10 Excellent

Jocelyne

2024/11/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis au milieu de Kigali

J'ai eu beaucoup de plaisir à séjourner dans cet hôtel. Bien situé par rapport aux activités offertes par Kigali, c'est néanmoins un havre de paix, de tranquillité, avec de la verdure. Se relaxer tranquillement après une journée chargée est un réel plaisir, avec un personnel aux petits soins, comme le patron William, d'ailleurs. Beaucoup de disponibilités pour organiser les transports ou des activités.

Stayed 7 nights in Nov 2024

10/10 Excellent

Verified traveler

2024/10/14

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Stayed 1 night in Oct 2024

10/10 Excellent

Jorgen

2024/5/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel, excellent food, service and rooms.

A very good hotel, excellent service, modern room in older building, surroundings beautiful. I had the best filet mignon I have had for a long time. I can recommend this charming hotel.

Stayed 1 night in May 2024

8/10 Good

Sune

2024/5/22

Liked: Cleanliness, staff & service, room comfort

Stayed 5 nights in May 2024

10/10 Excellent

Verified traveler

2024/3/22

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

2023/7/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2023

8/10 Good

Gertruida Martha

2023/4/2

Liked: Cleanliness, staff & service

Stayed 4 nights in Mar 2023

10/10 Excellent

Subhash

2022/10/31

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very helpful and friendly staff!!!! Great location and very calm premise. Highly recommended specially for business trips. The staff at the reception and bar are very supportive.

Stayed 8 nights in Oct 2022

10/10 Excellent

Alex

2022/9/5

Stayed 1 night in Sep 2022

8/10 Good

Renu

2022/8/18

Liked: Cleanliness, staff & service, property conditions & facilities

This property is very well located. The staff is very nice n helpful. There could be more meal options for vegetarians

Stayed 4 nights in Aug 2022

10/10 Excellent

Suresh

2022/8/1

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Kigali

My friend recommended it and the best price was on Hotels.com. It’s clean, modern and comfortable with friendly staff. Not stuffy at all. Well situated in Kigali and a good base for exploring further afield. A nice lounge and garden to drink a coffee while chatting to your friends. The bar and restaurant are reasonably priced and food is good. Breakfast is plentiful.

Stayed 6 nights in Jul 2022

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