Find hotels near Kigali Heights, Kigali from NT$1,256

"Great service overall, very satisfied!"

"Enjoyed my stay at Zaria Court Hotel. Professional & polite staff, good rooms and great amenities. The only amenity i didn’t get to experience which I actually looked forward to was the pool, cause that area was being renovated during my time of stay. Otherwise, it was an excellent experience for me. "

"Very Courteous staff and very responsive "

"Excellent "

"I stayed here for two weeks. The location is close to the downtown area and very accessible by taxis and bikes alike. It is quite secure sitting right in front of the parliament building. The rooftop pool is a nice touch with gorgeous views over the city. The gym is quite adequate and the in-hotel restaurant had great variety as well as courteous staff. I was impressed with the fact that my room had a dishwasher, a full fridge, a full oven, and a washing machine. I’ve never had these at a hotel before and the rooms were well cleaned every day by staff. The hotel is quiet which is good for resting, and the reception staff went above and beyond to meet my needs. Kevin Kirezi at the front desk helped me order food, helped me secure transportation, and relocated my room when he detected an unpleasant odor. I’m impressed with his assertiveness, responsiveness and attentiveness to the guests at the property. Professionalism and customer service like this is worth commendation and reward/ promotion. While the rest of the staff were very accommodating and helpful, Kevin stood out. The hotel is best suited for business travelers, couples and single travelers. Given the lack of carpeting, sound echoes easily and it would not be ideal for families with babies and young children. Still, the property is kept in great condition and the needing of room keys to access floors in the elevator helps to enhance security. Several groceries and restaurants are nearby and all in all, a great hotel!"

" Beautiful room with nice panoramic view. Wonderful waterfall shower. Excellent breakfast buffet. Cordial and helpful staff."

"Subject: Urgent: Fraudulent Hotel Listing & Refund Request for Booking To the Hotel.com Customer Service Team, I am writing to report a fraudulent hotel listing on your website and to request a full refund. I booked a hotel called "N G Residance" in kigali for 5th October to 10th October and paid USD $450.00. Upon arrival, we discovered that no hotel by this name has ever existed at the listed location. It is clear that we have fallen victim to a scam facilitated by a fake listing on your platform. We endured a horrible experience, being stranded without accommodation upon arrival. We demand a full and immediate refund of the $450.00. Furthermore, we urge you to immediately investigate and remove the fraudulent "N G Residance" listing from your website. This incident raises serious concerns about your vendor verification process. Please take steps to ensure no other customer has to go through a similar ordeal. You can reach me at +8801753055803 or info@sarso.org to resolve this. Sincerely,"