「Arrived at 2 pm, front desk asked us to come back at 3, eventually checked-in at 3 ish, front desk informed that the Spa closes at 4:30. Rushed to the Spa straight after check-in, and the woman at Spa told us the Spa closes at 3:45 instead because they need time to "clean-up". So we ended up spending 15 mins at the Spa.. Went to the Spa next morning, only to find out the Spa was closed the whole day due to "maintenance"!
Complained to the front desk when checked-out, and the lady said "well,...
「Arrived at 2 pm, front desk asked us to come back at 3, eventually checked-in at 3 ish, front desk informed that the Spa closes at 4:30. Rushed to the Spa straight after check-in, and the woman at Spa told us the Spa closes at 3:45 instead because they need time to "clean-up". So we ended up spending 15 mins at the Spa.. Went to the Spa next morning, only to find out the Spa was closed the whole day due to "maintenance"!
Complained to the front desk when checked-out, and the lady said "well,...
「The location of the hotel was not in the town centre which was misleading. The staffs were helpful and the restaurant near the hotel provided good and .cheap food」
「The location of the hotel was not in the town centre which was misleading. The staffs were helpful and the restaurant near the hotel provided good and .cheap food」
「The management team is very friendly and helpful but security sense is not sufficient as the cleaning lady forgot to close the windows. If you do not request too high standard of room service, it would be a good choice.」
「The management team is very friendly and helpful but security sense is not sufficient as the cleaning lady forgot to close the windows. If you do not request too high standard of room service, it would be a good choice.」
「Lovely pub and restaurant.
Room lovely and clean but didn't need a disabled bathroom and extra lighting that was bright in room at night.
Large family group staying next to us, who had early morning meeting in hallway and no soft closing doors so quite noisy.
Staff excellent.
」
「Lovely pub and restaurant.
Room lovely and clean but didn't need a disabled bathroom and extra lighting that was bright in room at night.
Large family group staying next to us, who had early morning meeting in hallway and no soft closing doors so quite noisy.
Staff excellent.
」
「Very accommodating, as i knew i wouldn't be at the hotel until almost 10pm, fantastic customer service, no issues, bed was so comfortable i slept like a log
And i will probably be using them again soon」
「Very accommodating, as i knew i wouldn't be at the hotel until almost 10pm, fantastic customer service, no issues, bed was so comfortable i slept like a log
And i will probably be using them again soon」
「Drfo hoing back soon. My partner and i went forbour bitthday, snd it was amazing in rvery way. Thr treatment, staff and accommodation was first class.」
「Drfo hoing back soon. My partner and i went forbour bitthday, snd it was amazing in rvery way. Thr treatment, staff and accommodation was first class.」
「Amazing staff and hotel. Used the pool, hot tub and sauna all excellent. Also had breakfast, dinner and used the bar area all amazing too. Would definitely recommend this hotel.」
「Amazing staff and hotel. Used the pool, hot tub and sauna all excellent. Also had breakfast, dinner and used the bar area all amazing too. Would definitely recommend this hotel.」