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Reviews of La Concha Key West

4 out of 5
La Concha Key West
430 Duval St, Key West, FL

Reviews

8.2

Very Good

Rating 10 - Excellent. 605 out of 1247 reviews" "
Rating 8 - Good. 291 out of 1247 reviews" "
Rating 6 - Okay. 180 out of 1247 reviews" "
Rating 4 - Poor. 103 out of 1247 reviews" "
Rating 2 - Terrible. 68 out of 1247 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2024
Response from Monroe Holloway on 2024/5/21
Dear Michael, Thank you for taking the time to provide feedback on your most recent stay with us at La Concha. I would like to apologize for the experience you had that would garner a response of 2 of 5. We do hope that you provide us with an opportunity to show you that your experience is isolated and not our standard. Again, thank you for your time and attention. Warm regards, Monroe HollowayRooms Division ManagerLa Concha Key West

2/10 Terrible

yimeng, ITHACA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Monroe Holloway on 2024/5/21
Dear Yimeng, Thank you for taking the time to provide some feedback on your most recent stay with us at La Concha. While I cannot see your response in words, I do apologize for the experience you had that would garner a 1 of 5 response. We do hope that you provide us with an opportunity to show you that this is not our standard. Warm regards, Monroe Holloway Rooms Division ManagerLa Concha Key West

2/10 Terrible

Christina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property was under construction. No pool or dining. The AC was broke had to leave early and wasn’t willing to compensate our room for the inconvenience. A big disappointment of a trip, especially for our 15th Anniversary trip.
Stayed 4 nights in May 2024
Response from Monroe Holloway on 2024/5/21
Dear Christina, Thank you for taking the time to provide feedback on your stay with us at La Concha Key West. On behalf of the entire team, I would like to apologize for missing the mark on such a special occasion. I again apologize for the HVAC malfunction and that you had to leave early. At La Concha, it is our intention to provide our guests with excellent service and amenities while staying and I see that we terribly missed the mark with your stay. I would be willing to look into a way to regain your trust in La Concha. Please do not hesitate to reach out if you would like to discuss this further. Thank you for your time and attention. Yours in hospitality, Monroe Holloway Rooms Division ManagerLa Concha Key West

6/10 Okay

David M

Traveled with partner
Disliked: Amenities
The property is under construction and it was very hot in Key West. Room was very warm. I complained and they said they would send someone, not sure If they did. Pool was closed and under construction. I booked a king and they gave me two queen. This is a very good location and they had free bicycles. Would try it again when it’s done with renovations.
Stayed 4 nights in May 2024
Response from Monroe Holloway on 2024/5/21
Dear David M, Thank you for taking the time to provide feedback on your stay with us at La Concha Key West. I would like to apologize for the inconvenience caused to you by our HVAC malfunction and the pool being closed. I can assure you that these disruptions to your stay are not our standard. I do hope that you provide us with an opportunity to show you that your experience is isolated. Thank you for your time and attention. Warm regards, Monroe HollowayRooms Division ManagerLa Concha Key West

2/10 Terrible

Neil

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience. The AC in the room didn’t work and it was 88 degrees out. Whole hotel was under construction and Expedia didn’t warn us. Pool was closed and only one elevator worked. I was guaranteed a refund and changed hotels because Expedia told me to and now after I paid for another hotel they are telling me they can’t give me my thousand dollars back and tried to offer me a 50 dollar voucher. I will be taking them to court
Stayed 4 nights in May 2024
Response from Monroe Holloway on 2024/5/21
Dear Neil, Thank you for taking the time to provide feedback on your most recent stay. I would like to deeply apologize for the pool being inaccessible on-site, and any elevator malfunctions that may have occurred during your stay as this is not our standard. I would be happy to discuss your experience further to learn how we go about regaining your trust in La Concha. Thank you for your time and attention. Warm regards, Monroe HollowayRooms Division Manager La Concha Key West

2/10 Terrible

Travis

Traveled with family
Disliked: Staff & service, property conditions & facilities
The room was extremely small. There was no place to open a suitcase or put your clothes. Staff was rude. We have stayed here many times before under the previous ownership but we will not be back.
Stayed 3 nights in May 2024

4/10 Poor

Patricia Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Monroe Holloway on 2024/5/21
Dear Patricia Mary, Thank you for taking the time to provide feedback on your most recent stay with us at La Concha. I would like to apologize for the inconvenience caused to you that would garner the score of 2 of 5. I do hope that you provide La Concha with another opportunity to show you that this level of service is not our standard. Thank you for your time and attention. Warm regards, Monroe Holloway Rooms Division ManagerLa Concha Key West

6/10 Okay

Courtney

Traveled with group, Traveled with family
I stayed at this hotel many years ago and enjoyed it so we booked again. The hotel is under heavy renovation which is understandable. The hotel was clean enough but seemed a little rundown (elevator, hallways, etc.) The room we stayed in was updated but the air conditioning wasn’t great. On a plus note, the staff were very friendly and you can’t beat the location.
Stayed 3 nights in May 2024

2/10 Terrible

Manuel

Traveled with partner
They have someone at the front desk that is rude barely speaks English and is unaware of the words thank you and please, and if you ask her to repeat herself gets in a bad mood.
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Renovations were underway, so the pool was not open. Staff was very friendly and helpful.
Stayed 4 nights in May 2024

4/10 Poor

liza

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under construction. The pool was closed and under construction and the bar was under construction. The hotel explained that we can use a pool at another hotel and when we tried to book it was full and we were not able to swim at all. The hotel also charged us 134.70 for incidentals ? We did not take anything from the room or eat anything from the refrigerator or use the coffee maker or coffee. Do not book this hotel if you want to be inconvenienced
Stayed 4 nights in Apr 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the hotel and location. Everyone was friendly and nice.
Stayed 3 nights in Apr 2024
Response from Front Desk Team on 2024/5/3
Thank you for choosing La Concha for your accommodations.We appreciate your feedback.We look forward to seeing you again on the island.Warm regards,

2/10 Terrible

Hannah

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We were suppose to check in at 4pm. The front desk staff stated that another guest isn’t leaving the room we were assigned until 4pm. So it wouldn’t be cleaned for a couple hours after that. They would not give us a different room. After continuously asking for a different room, they finally gave us one. The pool is also under construction and there aren’t convenient alternative options. The front desk staff wasn’t friendly. I would not stay here again
Stayed 1 night in Apr 2024

6/10 Okay

John

Disliked: Property conditions & facilities
No indication it is under construction prior to arrival. Incredibly loud construction noise all morning. Every morning. Forget breakfast. And no indication prior to arrival that the pool is closed, too.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mitch

Stayed 1 night in Apr 2024
Response from Monroe Holloway on 2024/5/21
Dear Mitch, Thank you for taking the time to provide feedback on your most recent stay. We appreciate your business and look forward to your next stay with us in sunny Key West, Florida. Yours in hospitality, Monroe Holloway Rooms Division ManagerLa Concha Key West

4/10 Poor

Andrea L

Traveled with family
They are under construction and didn’t let us know before we arrived. No pool and no water for a few hours.
Stayed 3 nights in Apr 2024

8/10 Good

Larry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property and parking convenient location, under construction, good perks,
Stayed 1 night in Apr 2024
Response from Front Desk Team on 2024/5/3
Thank you for choosing La Concha Key West for your stay.We appreciate your feedback.We look forward to seeing you again on the island.Warm regards,

6/10 Okay

SHUA

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel lobby was very clean and updated but not the hotel hallways. The carpet was damped and had a musty smell.
Stayed 1 night in Apr 2024

6/10 Okay

Morgan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 12 nights in Apr 2024

2/10 Terrible

Jennifer Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was under construction and i did not know that. Also, staff did not notify me that I needed to reserve time at the pool the day before. So we couldn’t use the pool. Staff was not helpful at all unfortunately.
Stayed 5 nights in Apr 2024

4/10 Poor

Kevin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is being renovated,DO NOT GO THERE UNTIL THE RENOVATION HAS BEEN COMPLETED. All I can say is you have been warned. I was not warned, what a miserable experience.
Stayed 2 nights in Apr 2024

2/10 Terrible

Jonathan

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I would not recommend staying at this hotel to anyone. I was there to celebrate a 50'th birthday with my significant other and while we were disappointed the pool was under construction, we were understanding the construction really is no one's fault. We were told upon check in the reservations to use another facility's pool were completely booked for that day, we would get on the reservation list for tomorrow. Tomorrow came and after waiting for 15 minutes while the host scrambled trying to find the reservation he made for us the day before, he had failed and we could not use a pool that day either? We could, however, get on the reservation list for the next day. We were checking out that day. The host told us he felt awful and would comp our amenity charges and the parking charges for our visit. We thanked him and went to make other plans now that a pool was no longer in our vacation plans. We were also told we could go to the pool at Dante's if we wanted, but upon arrival, it was definitely not our scene, it was something reminiscent of MTV spring break pool parties from the 90's? We checked out early the next morning and I asked for an itemized bill to make sure the amenity and parking charges were taken off. They were, until we got about 2 hours down the road and I received DUPLICATE bills for the extra charges. We will be calling our credit card company to remedy the error. Unfortunate circumstances I understand, lying and deception by staff is unacceptable.
Stayed 2 nights in Apr 2024

2/10 Terrible

Maria

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We made the reservation through Expedia, which we always use for everything, we are gold customers for many years. The hotel is under construction and they did not warn us before reserving the room, and the room that was reserved is totally different from the one in the photo and reserved on the website, we have stayed there several times in the same hotel and that has never happened, also the air conditioner was not working and to make matters worst there was no soap and they told us they don’t have. We came to Key West for my birthday, we drove 5 hours to get to the hotel. We put the claim with Alma, she said that the supervisor would call. We called again a couple of hours ago, we spoke with Jeremías and he said that the supervisor, Cristian K, would call, and he still hasn't called... We do everything through Expedia, they always solve it for us... another very important thing. When we arrived at the hotel where there were new people and they realized that it was through Expedia, they treated us bad and that's why they gave us the worst room, something that had never happened to us before in that hotel, we have been with EXPEDIA for many years. We hope the manager contacts us and gives us all the money back… Thank you
Stayed 1 night in Apr 2024
Response from Monroe Holloway on 2024/5/21
Dear Maria, Thank you for taking time to provide feedback on your most recent stay with us at La Concha. We sincerely apologize for not meeting your expectations with regards to the HVAC system malfunctioning, the incorrect photos on the website. While I recognize that your experience did not meet our standards, I must admit that the names used in the description do not seem to match the names of our team members currently serving our guests. With that said, we will absolutely use your feedback to enhance the guest experience. I do hope that you allow us another opportunity to show you that this is an exception and not the standard for our guest experiences. Warm regards, Monroe Holloway Rooms Division Manager La Concha Key West

10/10 Excellent

Mary, Greenville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent. The breakfast buffet was good but some variety from day to day would be nice. Renovations still ongoing so construction noise was a problem during the day if your room was near the jackhammering.
Stayed 4 nights in Apr 2024
Response from Monroe Holloway on 2024/5/21
Dear Mary, Thank you for the feedback on your most recent stay with us at La Concha. We are pleased to learn that you enjoyed your stay and look forward to your return to sunny Key West, Florida. Warm regards, Monroe Holloway Rooms Division ManagerLa Concha Key West

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at your property! We will stay there again if when we go back. It is in a perfect location.
Stayed 1 night in Apr 2024
Response from Monroe Holloway on 2024/5/21
Dear Javier, Thank you for taking the time to provide feedback on your stay with us. We look forward to hosting you again when your travels bring you back to sunny Key West, FL. Warm regards, Monroe Holloway Rooms Division ManagerLa Concha Key West

10/10 Excellent

PAUL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location in one of the most unique travel destinations. Full service hotel in the heart of all that Key West has to offer.
Stayed 1 night in Apr 2024
Response from Monroe Holloway on 2024/5/21
Dear Paul, Thank you for taking the time to provide feedback on your stay with us at La Concha. We are pleased to hear that you enjoyed your stay and look forward to seeing you again.Yours in hospitality, Monroe Holloway Rooms Division ManagerLa Concha Key West

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 2 nights in Apr 2024
Response from Monroe Holloway on 2024/5/21
Dear Mitch, Thank you for tyaking the time to provide feedback on your most recent stay with us. We are pleased to learn that you enjoyed your stay. We hope to see you again when your travels bring you back to sunny Key West, Fl. Yours in hospitality, Monroe Holloway

8/10 Good

Vladislav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Miki Cruz - Night Manager on 2024/4/16
Thank you for staying at La Concha Key West.We hope to see you again soon on the island!Warm Regards,

4/10 Poor

Maikel

Traveled with partner
Disliked: Staff & service
I was given 2 queen bedroom when I actually booked a 1 king bedroom , just found out when I got to the room .
Stayed 1 night in Apr 2024
Response from Monroe Holloway on 2024/5/21
Dear Maikel, Thank you for taking the time to provide feedback on your most recent stay. It is disappointing to learn that you did not receive the room type that you booked for your stay. At La Concha, it is always our intention to provide excellent customer service and, in this case, it seems that we missed the mark. We do hope that you provide La Concha with another opportunity to show you that your experience was an isolated incident. Thank you for your time and attention. Yours in hospitality,

4/10 Poor

Jody

Stayed 1 night in Apr 2024

2/10 Terrible

Elizabeth

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so disappointed in my stay at La Concha. They failed to inform us that the hotel was under major construction. It was so loud, the building rattled. The pool also is closed, which is the whole reason why we came. When I showed up to the hotel and even during check in they did not disclose this information. They provided no discount or accommodations. The hotel rooms smelled musty and moldy. My head was spinning by the end of the day. I couldn’t sleep and I woke up with a headache. I am 6 months pregnant. We needed to check out early for my health. To be honest, the hotel should be shut down till construction is over. Please avoid this hotel!
Stayed 3 nights in Apr 2024
Response from Monroe Holloway on 2024/5/21
Dear Elizabeth, Thank you for taking time to provide feedback on your most recent stay with us at La Concha and congratulations with your pregnancy. On behalf of the entire La Concha team, I would like you to know that we sincerely apologize for not meeting your expectations with regards to the pool as this was a major aspect of your stay and we missed the mark with our renovation. I recognize that your experience did not meet our standards and we will use your feedback to enhance the guest experience. I do hope that you allow us another opportunity to show you that this is an exception and not the standard for our guest experiences. Warm regards, Monroe Holloway Rooms Division Manager La Concha Key West

2/10 Terrible

philippe

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Small room pricy renovation amenities
Stayed 2 nights in Apr 2024
Response from Miki Cruz - Night Manager on 2024/4/16
Thank you for your feedback.We hope you will consider coming back once all the renovations are complete.Warm regards,

6/10 Okay

Homero

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was under remodeling.
Stayed 2 nights in Apr 2024
Response from Miki Cruz - Night Manager on 2024/4/16
Thank you for your feedback.We hope you will consider coming back to La Concha Key West once the renovations are complete.Warm regards,

6/10 Okay

Janelle

Traveled with family
Disliked: Property conditions & facilities
property is being remodeled. Noisy . No Pool. And no stairs in case of a fire.
Stayed 1 night in Apr 2024
Response from Monroe Holloway on 2024/5/21
Dear Alesa, Thank you for taking time to provide feedback on your most recent stay with us at La Concha. We sincerely apologize for not meeting your expectations with regards to the renovation and the pool being closed. I recognize that your experience did not meet our standards and we will use your feedback to enhance the guest experience. I do hope that you allow us another opportunity to show you that this is an exception and not the standard for our guest experiences. Warm regards, Monroe Holloway Rooms Division Manager La Concha Key West

2/10 Terrible

HIMANSHU, Walnut Creek

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude and unprofessional staff. Worst check in experience - lady checking us in was very rude and unprofessional and was getting irritated by routine questions about property, like where is the parking, is there bellman service available etc. Property itself is very rundown and undergoing renovations.
Stayed 2 nights in Apr 2024
Response from Monroe Holloway on 2024/5/21
Dear Himashu, Thank you for taking time to provide feedback on your most recent stay with us at La Concha. We take the matter mentioned in your feedback seriously and we will ensure that this is an isolated incident. We apologize for not meeting your expectations with regards to the renovations I recognize that your experience did not meet our standards. We will use your feedback to enhance the guest experience and I do hope that you allow us another opportunity to show you that this is an exception and not the standard for our guests. Warm regards, Monroe Holloway Rooms Division Manager La Concha Key West

2/10 Terrible

Brian

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was under construction!!! The elevators we used by the construction workers taken a long time get, the noise in the lobby/bar/breakfast area sooo loud you couldn’t stand to be in the area. The pool was closed, the gym was closed, the roof top deck was closed! Our room with a king bed had no room to walk around the end of the bed…
Stayed 4 nights in Mar 2024
Response from Monroe Holloway on 2024/5/21
Dear Brain, Thank you for taking time to provide feedback on your most recent stay with us at La Concha. We sincerely apologize for not meeting your expectations with regards to the slow elevator, small room size and renovations being undertaken on property. With that said, the roof top bar has been closed for over a decade. Brian, I recognize that your experience did not meet our standards and we will use your feedback to enhance the guest experience. I do hope that you allow us another opportunity to show you that this is an exception and not the standard for our guest experiences. Warm regards, Monroe Holloway Rooms Division Manager La Concha Key West

2/10 Terrible

Anvesh

Disliked: Cleanliness, staff & service, property conditions & facilities
We are unable to finish the Breakfast because of the noise
Stayed 1 night in Mar 2024
Response from Monroe Holloway on 2024/5/21
Dear Anvesh, On behalf of the La Concha team, we would like to apologize for the inconvenience caused to you by our renovations and assure you that we are working daily to limit the impact to our guests. We do hope that you provide us with an opportunity to show you that this experience is an exception and not our standard. Thank you for taking the time to provide feedback. Yours in hospitality,

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! The staff is so accommodating and welcoming. The rooms have niiiice space, we didn’t feel smooshed together! The unannounced construction was a bit of a bummer…but we can’t wait to see the outcome!
Stayed 3 nights in Mar 2024
Response from Front Desk Team on 2024/4/10
Thank you for staying at La Concha Key West.We appreciate your feedback.We look forward to seeing you again on the island!

8/10 Good

Geert-Jan

Traveled with family and small children
Location is perfect. There were renovation activities….. drilling/ no water / elevator is too old. Rooms are perfect clean and tidy.
Stayed 2 nights in Mar 2024
Response from Front Desk Team on 2024/4/10
Thank you for staying at La Concha Key West.We appreciate your feedback.We look forward to seeing you again on the island.

6/10 Okay

Deborah, Ronkonkoma

Traveled with partner
Liked: Cleanliness, amenities
The newly renovated rooms do not provide storage for clothing. The shower floor was very slippery & was an accident waiting to happen. We were not informed that our breakfast was part of our stay. We paid $129.00 resort fee but only had breakfast the last day we were there after asking the waiter.
Stayed 4 nights in Mar 2024
Response from Monroe Holloway on 2024/5/21
Dear Deborah, Thank you for taking the time to provide feedback on your most recent stay with us at La Concha. I would like to sincerely apologize for the lack of communication with regards to the Destination Fee. At La Concha, it is our intention to ensure that each guest aware and knowledgeable about the amenities available to them at check-in. I hope that you allow us another opportunity to show you the service that you deserve. Thank you again for taking the time to provide this feedback and my sincere apologies for the delay in responding. Yours in hospitality, Monroe Holloway Rooms Division ManagerLa Concha Key West

10/10 Excellent

Liz

Stayed 1 night in Mar 2024
Response from Monroe Holloway on 2024/5/21
Dear Liz, Thank you for taking the time to provide feedback on your most recent stay with us at La Concha. We appreciate you staying with us and look forward to your next trip to sunny Key West, FL. Yours in hospitality, Monroe Holloway Rooms Division Manager La Concha Key West

10/10 Excellent

Sean

Stayed 4 nights in Mar 2024
Response from Front Desk Team on 2024/4/10
Thank you for staying at La Concha Key West.We hope to see you again!

10/10 Excellent

Valerie, Tampa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed Monday through Saturday for Spring Break. Hotel was under renovation. Very clean. Friendly and attentive staff. Breakfast buffet with good food and fruit options. Pool was okay - pretty small, but with an upper level patio with bar, on 2nd level low rooftop. Rooms are decent size. Thin walls - could hear my neighbors tv blasting at night. The shower needed some sealant because water would leak while showering. Right on Duval St. - in the middle of all the action. Walking distance to everything. No need to rent a car or Uber around.
Stayed 5 nights in Mar 2024
Response from Front Desk Team on 2024/4/10
Thank you for staying at La Concha Key West.We appreciate your feedback.We look forward to seeing you again on the island!

6/10 Okay

Heather

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The amount of noise with their remodal, the front desk was rude. The valet Richard was the absolute best!!!
Stayed 3 nights in Feb 2024

2/10 Terrible

Misty

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property was under construction. It was loud and noisy. The rooms are super small. You can hear everything In the next rooms. The staff was sub par. Check in and check out was super slow.
Stayed 4 nights in Feb 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Team on 2024/4/10
Thank you for staying a La Concha Key West.We look forward to seeing you again!

8/10 Good

Harold, Jeffersonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we have stayed here. It was unseasonably cool in Key West during our stay. We did not realize building had no heat system as most (all?) buildings in KW. We got some extra blankets and slept comfortably but room got pretty cool in the evenings before bedtime. Renovation seems to violate the historic feel of the establishment.
Stayed 3 nights in Feb 2024

10/10 Excellent

Osvaldo, Pompano Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great helpful staff, clean and awesome amenities.
Stayed 1 night in Feb 2024
Response from Front Desk Team on 2024/4/10
Thank you for staying at La Concha Key West.We appreciate your feedback.Hope to see you again!