"The pool was at 50 degrees, they wouldn’t turn on the heater. They don’t set foot in your room unless you are there for more than 3 days. This means no towels, beds aren’t made, no tissues, and out of conditioner. They didn’t have any milk for breakfast and our tv needed to be “reset” every am in order to work. The only pleasant fella was the guy working breakfast. He needs a raise and should give lessons to the other staff members working behind the desk. We had a boys basketball team at the hotel and they couldn’t swim, LAME! "