King Suite with Spa Bath | Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Western Inn South

2 out of 5
Western Inn South
510 3rd Ave, Kearney, NE

Reviews

6.6
Rating 10 - Excellent. 51 out of 240 reviews" "
Rating 8 - Good. 68 out of 240 reviews" "
Rating 6 - Okay. 43 out of 240 reviews" "
Rating 4 - Poor. 36 out of 240 reviews" "
Rating 2 - Terrible. 42 out of 240 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay. It is an older facility but very clean & comfy
Stayed 1 night in May 2024

4/10 Poor

Javier

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never stay here again. The water that came out of the bath when I turned it on was dirty and rusted colored, I did not take a shower that night which pissed me off and the room felt like it could use a deep clean, and maybe a coat of paint, the bed was decent,the pillows sucked, and the sheets were questionable.
Stayed 1 night in May 2024

8/10 Good

Fidel

Business traveler
Liked: Cleanliness, property conditions & facilities
No where to charge your phone near the bed
Stayed 1 night in Mar 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older hotel BUT it was very clean & comfortable.
Stayed 1 night in Mar 2024

2/10 Terrible

Nicholas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The owner tried to swindle me out of another $46.17. He was a cheat and a scoundrel. Do not use your credit cards there he will likely scam you on your cards. He accused me of smoking in a non- smoking room which is clearly false because I’ve been a non smoker for over 10 years. I called and filed a complaint with Expedia and called the Kearney Nebraska non-emergency phone hotline. Hotel was not worth the headache.
Stayed 1 night in Feb 2024

6/10 Okay

tina

Liked: Cleanliness
It was ok
Stayed 2 nights in Feb 2024
Response from bob on 2024/2/29
thanks

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Older property but basic and comfortable
Stayed 1 night in Feb 2024
Response from bob on 2024/2/29
thank you for chosing our hotel

4/10 Poor

MICHELE

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Beds went downhill toward headboard. Furniture banged up. Not many outlets. Tv box hanging down from tv. Walk from car to doorstep was slick and snow covered. Front desk person was overly nosey. Pillows thin.
Stayed 1 night in Dec 2023

2/10 Terrible

Spencer

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

DeAnna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

James

Stayed 2 nights in Nov 2023

8/10 Good

Thomas

Stayed 1 night in Oct 2023

6/10 Okay

Christine

Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stop.
It was a nice place to stop at. Had some noisy neighbors but they quoted down early. Would recomend to stay there.
Stayed 1 night in Sep 2023

6/10 Okay

Chris

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, property conditions & facilities
Manager woke me at 7AM to move my truck so he could feed Pigeons. Rowdy visitor to a woman's room woke me at 2AM with loud truck and LOUD music. Clean room. Will not stay again. For a few dollars more, I will go somewhere else.
Stayed 1 night in Sep 2023

8/10 Good

Joseph

No receipt, when I asked.
Stayed 1 night in Aug 2023

2/10 Terrible

Joy

Traveled with family
Disliked: Staff & service, property conditions & facilities
Don’t stay
The management was terrible. We reserved 3 rooms. My family reserved 2 and I reserved 1. They could not find my reservation but my family had 3 rooms on theirs instead of 2. They ended up paying for the room but I had prepaid (non-refundable), so I think they got both payments for 1 room. They didn’t speak enough English that we will probably never get the money back.
Stayed 1 night in Jun 2023

6/10 Okay

Jim, Lexington

Traveled with family
Liked: Cleanliness
I would not recommend this place not because of the service or the property itself but because they advertised a pool which they did not have
Stayed 1 night in Jun 2023

2/10 Terrible

Michael, Chicago

Disliked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Stayed 1 night in Jun 2023

6/10 Okay

Randall

Stayed 1 night in Jun 2023

2/10 Terrible

Hilaria

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Exactly $112.86 wasted! Horrible staff, witnessed two other people treated horribly, the bathroom floor Mat was so disgusting I gave my toddler a bath in the sink. Was already 10:38 at night so moving was optional, towels were dirty sheets had not been washed, I’m now horribly sick, was asked to check out at 10:30 even though check out was 11:30, out door didn’t even lock I had to put a chair against it. DON’T GET A ROOM HERE EVER.

6/10 Okay

Matt, Dubuque

Traveled with family
Liked: Staff & service
The breakfast was minimal...but there is a dunkin donuts nearby

4/10 Poor

Peter, Goleta

Traveled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
This is a very sad motel. Very old and out of date
Stayed 1 night in Jun 2023

8/10 Good

jeanette brown

Traveled with family
Liked: Staff & service, property conditions & facilities
No breakfast
Stayed 1 night in May 2023

4/10 Poor

Carolyn

Stayed 1 night in May 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, small breakfast just coffee and donuts.
Stayed 1 night in May 2023

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The gentleman that checked us in was very nice. The pillows were so thin we had to go buy us some. The water in the sink never got hot. When taking a shower didnt need to use any cold water. Water just got above warm for shower.
Stayed 2 nights in Apr 2023

4/10 Poor

Cole

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Not very clean. Lock broken on door. Raining had to go back to office to get let in as dead bolt on outside door left locked. Not much offered for breakfast.
Stayed 1 night in Mar 2023

8/10 Good

tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Michael

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
We we're just looking for aplace to spend the night, and it was safe, friendly, and comfortable. It met our needs.
Stayed 1 night in Mar 2023

10/10 Excellent

Thea, Inver Grove Heights

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn Keeper was very nice, helpful and friendly. Our room had been updated and very clean. The price was great!
Stayed 1 night in Feb 2023

10/10 Excellent

Karlis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, clean, and easy.
Set your expectations. This is pretty much a classic roadside motel. My room was clean and appeared to be fairly recently renovated, but it's still an old facility. I'm pretty sure the man at the desk lives there because he checked me in at 1am, and was there when I dropped my key at 9:30am. Love being able to park by my door for a quick overnight stop. Didn't hear other guests coming or going, so nice and quiet. When I sat on the bed, I wasn't expecting much, but I slept like a baby and woke up well rested. Wifi worked. Premium channels. The only thing I would caution is the connecting doors between rooms have a peephole. Or at least mine did. So, I would recommend the property get rid of those or cover them up. Otherwise, I would stay here again any day when traveling I-80.
Stayed 1 night in Feb 2023

8/10 Good

Catherine

Business traveler
Liked: Cleanliness, staff & service
Very friendly staff and the bed was super comfortable. Had a really good nights sleep.
Stayed 1 night in Feb 2023

2/10 Terrible

Bridget

Stayed 1 night in Jan 2023

2/10 Terrible

Michael

Stayed 2 nights in Jan 2023

10/10 Excellent

Ekramy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was going well
Stayed 1 night in Dec 2022

10/10 Excellent

Gearld

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional value
Stayed 1 night in Dec 2022

8/10 Good

Debra

10/10 Excellent

Melodie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff clean rooms!
Stayed 1 night in Nov 2022
Response from Bob on 2022/12/20
Thank you for came in.

8/10 Good

David, Denver

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean, quiet and courteous. Some fixtures have been updated, some ought to be updated.
Response from Bob on 2022/12/20
Thank you for came in and stay with us.

10/10 Excellent

David, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

2/10 Terrible

Gloria

Traveled with partner
Disliked: Cleanliness, staff & service
Urine all over the toilet. Hair in the tub. Floor dirty/gritty. Dust/dirr on just about every horizontal surface. Check in gur very rude.
Stayed 1 night in Oct 2022
Response from Bob on 2022/12/20
We are sorry for your experience, we will take it to improve. Thank you.

2/10 Terrible

Jesse

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms smelled , dirty towls and cockroaches.
Stayed 2 nights in Oct 2022

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice if someone was in the office, so that you didn't need to call for someone to come there for you to be able to check in
Stayed 1 night in Oct 2022

10/10 Excellent

Peggy

Stayed 1 night in Sep 2022
Response from bob on 2022/10/21
we not doing anything with guest like you sugested