Outdoor spa tub

Reviews of Arushi Boutique Hotel

3.5 out of 5
Arushi Boutique Hotel
Paknajol Marg, Thamel, Kathmandu, Kathmandu, Central Development Region

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 35 reviews" "
Rating 8 - Good. 10 out of 35 reviews" "
Rating 6 - Okay. 1 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Stayed 3 nights in Apr 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secludid and charming hotel with very nice staff. Walking distance from lots of trekking shops and restaurants. I would definitely stay here again.
Stayed 2 nights in Mar 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was down an alley and about 3-4 min walk to Thamel. However if you are looking for a restaurant around the corner, it doesn't exist. Dont do your dry cleaning. My clothes came back dingy and dirtier looking
Stayed 7 nights in Dec 2023

10/10 Excellent

dan

Stayed 7 nights in Nov 2023

10/10 Excellent

Vardan

Liked: Cleanliness, staff & service, property conditions & facilities
This property is near to market
Stayed 1 night in Jul 2023

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel centrally located in proximity to Thamel, with great staff and service.
Stayed 7 nights in Jun 2023

10/10 Excellent

Shravan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was so nice. The bed was comfortable and the linens were nice. Plenty of hot water. It’s down an alleyway, which makes it quieter, but it’s still within walking distance to many restaurants.
Stayed 3 nights in May 2023

10/10 Excellent

Alexis

Stayed 2 nights in Feb 2023

10/10 Excellent

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and a lovely rooftop restaurant
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great hotel
Stayed 1 night in Mar 2023

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and helpful staff.
Wonderful hotel and staff very helpful. Nice beds. Good breakfast. Very quiet. Maybe replace older towels. Would stay here again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Mar 2023

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Thamel! It’s a safe and peaceful sanctuary away from the chaos of Thamel. Staff are wonderful and the breakfast is top class.
Stayed 3 nights in Mar 2023

6/10 Okay

Tshiring

Stayed 1 night in Feb 2023

8/10 Good

Brooke

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Quiet retreat
A good stay overall, comfortable, party size bed, and a great shower. The food was good and great value, the staff were the jewel in the crown, their willingness to help and a genuine warmth and friendliness.
Stayed 4 nights in Dec 2022

10/10 Excellent

Austin, Bedminster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch room with most pleasant ambience and the breakfast was five star grade. It’s tucked in from the busy street and the staff service was excellent.

8/10 Good

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked how it was tucked away from the main streets. Very convenient to a lot of stores and restaurants but spent most time in the roof top bar and restaurant in the hotel because food was good, reasonably priced and you get some views of the city and mountains. I would stay here again
Stayed 1 night in Nov 2022

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was the perfect start and end to our trekking adventure in Nepal. It was close to our tour company operator, right in the heart of the tourist area so we could walk to tourist and trekking shops and also grab a bite to eat. The hotel was modern, clean and with a beautiful character and feel. Really happy with our choice here and thanks to the staff at Arushi who made us feel very welcome...

10/10 Excellent

Susan, Interlochen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Arushi is located in an excellent spot in Durbar Square! We were there during Diwali and enjoyed walking around. We ate dinner up on the 7th floor and the food and service were excellent!
Stayed 1 night in Oct 2022

8/10 Good

Linda

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel met our needs. Staff was very accommodating and helpful. Hotel was very clean and well looked after. Wish they had brewed coffee not instant and they it was available 24/7.
Stayed 4 nights in Oct 2022

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wine collection
Everything was perfect except the wine collections could have been better
Stayed 2 nights in Oct 2022

10/10 Excellent

Guenther

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

Bo

Stayed 2 nights in Jun 2022

4/10 Poor

emely

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Arrived the first day to find Period stain on the sheets. Never had this experience in Kathmandu and I’ve stayed in many hotels here. After calling reception they came really fast and changed it. Also the shower has plumbing issues , the floor floods with 2 inches of water. I stayed in room 501.
Stayed 2 nights in Nov 2021
Response from Sachin on 2021/11/19
Dear Emely, Thank you for choosing our hotel, and taking the time to write a review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Firstly I would like to sincerely apologize for the discomfort you had to face. While I wish, you had a better experience. I assure you that this is completely an exceptional. Feedback like this helps us keep alert . We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We have escalated this issues among our team and required action has been taken such that this kind of issue would not repeat in near future.

10/10 Excellent

Sam, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with lovely staff. Ram Krishna was very humble and generous. He help us alot with travel arrangements.will be back to Arushi after my ABC trek.
Stayed 1 night in Jan 2020

10/10 Excellent

Howard, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very helpful and friendly. The location was excellent for what I wanted which was in and around the Thamel area. Breakfast was good. The place itself was very comfortable and it was very nice and cosy. The room was clean and had all that I needed.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is just wow! the property is beautiful and has great facilities. The staffs are genuinely nice and helpful. The staffs go out of their way to make sure they cater to your needs. Definitely going back to stay for longer. Best experience!
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Stéphanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very great stay at Arushi Boutique Hotel. The roof top was nice. We didn't use the pool (the water was cold, not super cold...). We used the small gym and both treadmill worked very well. The room was very confy and clean. The shower worked well. The breakfast was AWESOME. We ate one dinner there and it was very good.
Stayed 1 night in Jun 2023

10/10 Excellent

Maria

Stayed 1 night in Apr 2023