The apartment was great; the space was ample for us. There were no kitchen towels (we did have paper towels, but dish towels would have been very helpful). I wish there would have been a few more kitchen utensils, as there was just one of each item. Check in was a disaster! Paid for early check in, and did not receive that, and the original person that messaged me back sent some generic messages to me about check in until someone else saw my messages about issues about the lock issues and finally switched us to a new unit. When they tell you they will let the "onsite team" know, just know I don't believe they are onsite as it takes them hours to deal with any situation. The mattresses are very uncomfortable. However, the overall experience was very nice! The location and amenities were great! The neighbors and people in the community are very welcoming and super nice! The apartment was clean and comfortable. If they up their game with the mattresses and communication, we would definitely come stay again!