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Reviews of Hsiangkelira Hotel

3.5 out of 5
Hsiangkelira Hotel
No.208, Jianguo 2nd Rd, Sanmin Dist., Kaohsiung

Reviews

8.6

Excellent

Rating 10 - Excellent. 110 out of 252 reviews" "
Rating 8 - Good. 107 out of 252 reviews" "
Rating 6 - Okay. 28 out of 252 reviews" "
Rating 4 - Poor. 5 out of 252 reviews" "
Rating 2 - Terrible. 2 out of 252 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Anne

Liked: Cleanliness, staff & service, amenities
Ok for the price, 15 min walk to the central station.
Stayed 3 nights in Nov 2023

8/10 Good

Ka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price, customer service and amenity are the key reasons to stay at this boutique hotel. Enjoy my stay. Thank you.
Stayed 2 nights in Apr 2023

8/10 Good

LAY CHIN

Stayed 3 nights in Nov 2022
Response from 香格里拉 on 2022/12/31
謝謝住客的評分

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom area needs some improvement, bath towels are old.
Stayed 1 night in Jan 2019

8/10 Good

pui, sg

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Average hotel 2 street away from train station
Breakfast is good and heart warmingy. However, the hotel need to be upgraded. No usb charger point available. Need to loan adapter from counter. Room 203, The worse part is the door latch, is wrongly fixed, didn’t serve the purpose at all. It’s oppositely fixed. Don’t feel safe.
Stayed 2 nights in Apr 2018
Response from 櫃台 on 2018/4/11
Thank you for staying at our hotel. Thank you for your feedback!

10/10 Excellent

Jennifer, Hacienda Heights, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here, you won't regret it!
This hotel is really quite unique. The front desk people are really nice and welcoming! The room was very clean, and cute. There were butterfly lights used as decor in which change colors, as well as a music intercom type thing. Amenties were provided, such as water, coffee, toothbrush, razor, soap, shampoo. Definitely would stay here again. The only bad part about this hotel is that it is about a 5 min walk from the mrt (subway) station. 5 min is nothing, but when you're in the sun and it is humid, it seems pretty long. Other than that this hotel was great! Also, free breakfast and free luggage storage!

10/10 Excellent

Charles, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
I stay there for a week to visit family and hotel staff was very friendly and helpful...

8/10 Good

KOK PENG, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Attentive friendly staff

8/10 Good

Hsiu Mei

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體來說，滿意此次住宿體驗
地點離高雄火車站前站步行可到，馬路對面的停車場幸運地兩次出入都有位子（離開需還房卡並告知櫃台開啟停車場鐵門）。 雙床房型空間大，因室友對空調較敏感，幸運向櫃台借了最後一台空氣清淨機；花灑的水量及熱度都ok,唯洗手間的門無法順利關上（如圖），需用力壓才能壓平上鎖。 早餐空間小巧，中式稀飯及土司類都有，種類一般多。
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
絕對不會再住這裡
一進房間就有滿滿煙味，睡到半夜被菸味嗆醒，還需要去打開廁所的燈和抽風機才能勉強睡得著，房間隔音很差，走廊有人經過，我在房間都聽得到。
Stayed 1 night in Dec 2023

8/10 Good

SHU CHUAN

Stayed 1 night in Dec 2023

10/10 Excellent

Sooklee

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

宇恩

Liked: Cleanliness, staff & service, property conditions & facilities
很好
Stayed 1 night in Dec 2023

10/10 Excellent

teng wen

Stayed 1 night in Nov 2023

8/10 Good

CHING YUN

Stayed 1 night in Oct 2023

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

SIYI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

lam

Traveled with group
Disliked: Cleanliness, property conditions & facilities
早餐味道很好，但這旅館的要求有點奇怪。職員要求我們留下門匙和交代什麼時候回來，才可離開旅館，我們要堅持下才可帶門匙離開旅館。 職員每天清潔房間都會把冰箱關掉電源，我們每天都要把冰箱電源開啟。 隔音很差，其他房客的走路/開門/談天都會聽到。 淋浴時，引水設計有嚴重問題，水流會沿浴缸旁漏水到浴室地上，令浴室地下非常濕滑，而且浴缸骯髒，無法在此浴缸浸浴。
Stayed 4 nights in Oct 2023
Response from 香格里拉 on 2023/10/27
謝謝您的意見回饋，本館會要求外出繳交鑰匙是因為若遺失則無法提供備用鑰匙使用，當然這是不強制的，只需幫我們保管好鑰匙即可，而詢問回來時間是為了能確保在您回來前幫您打掃好房間，以避免您回來時房間尚未整理好。貴住客反映的其他問題，本館會加以改善，謝謝您提供寶貴的意見，祝旅途愉快!

2/10 Terrible

yushan

Stayed 1 night in Oct 2023
Response from 香格里拉 on 2023/10/16
貴住客您好:非常抱歉讓您有不滿意的體驗，可提供意見給我們，我們會加以改進，謝謝您 !

6/10 Okay

Kazuya, Nagahama

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體覺得很讚
飯店正對面就是停車場很方便，但車位不多要早一點停。 飯店內部環境乾淨明亮，櫃檯人員親切可愛，一進飯店的第一眼覺得舒適。 房間乾淨寬敞、電視畫質稍差、空調冷度夠、浴室夠大(小缺點是沒有腳踏墊，不知道是本來就沒有還是忘記放)。 飯店距離高雄車站蠻近的，交通便利。 飯店附有早餐，品項不多但好吃。
Stayed 1 night in Oct 2023

10/10 Excellent

MING TSUNG

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

HSIU HUI

Stayed 1 night in Apr 2023

10/10 Excellent

YU HSUAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間還蠻舒服的，很好睡 隔音也還可以 24小時櫃檯都有服務人員 只是飯店車位不夠去停外面停車場時補助的金額稍微少
Stayed 2 nights in Aug 2023

10/10 Excellent

Chao Ling

Stayed 2 nights in Jul 2023

8/10 Good

雅惠

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
房間清潔方面要在加強一下
Stayed 1 night in Jul 2023

10/10 Excellent

Chiu-Nan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
就隔音部份有待加強，半夜要睡還會聽到其他房客講話的聲音，但櫃臺人員的服務都很好👍
Stayed 1 night in Jun 2023

8/10 Good

雅婷

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
會有壓縮機聲和外頭吵雜聲，隔音較差、浴巾是有破損的。 服務人員非常客氣且有禮貌、環境乾淨整潔、鄰近的交通很方便。
Stayed 1 night in Apr 2023

8/10 Good

Wu

Liked: Staff & service
應加強監管樓層禁菸措施
Stayed 2 nights in Apr 2023

10/10 Excellent

Kazuhide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
従業員の応対が非常に良く、朝食も良かった。また、利便性が良くなにも困ることはなかった。
Stayed 4 nights in Apr 2023

10/10 Excellent

Chun Yu

Stayed 1 night in Apr 2023

10/10 Excellent

CHINGWEN

Stayed 2 nights in Apr 2023

8/10 Good

YI ling

Traveled with group, Business traveler
Disliked: Property conditions & facilities
房間內有濃厚菸味，有待加強
Stayed 1 night in Apr 2023

10/10 Excellent

CHIH SUNG

Stayed 1 night in Apr 2023

10/10 Excellent

家佑

Stayed 1 night in Apr 2023

10/10 Excellent

chuanhao

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
值得推薦喔
Stayed 1 night in Mar 2023

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Good!
Stayed 1 night in Mar 2023

10/10 Excellent

Cem

Liked: Cleanliness, staff & service, property conditions & facilities
I just loved everything about this place. The location was also really good located, and the staff very super friendly and always smiling, when I go back I will definitely stay here agan
Stayed 3 nights in Mar 2023

8/10 Good

Chun I

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

TOMOYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
応対の人が全員やさしく良い感じでした 朝食は種類がもう少しあるともっと良かったと思いますが 値段を考えれば十分です
Stayed 4 nights in Mar 2023

10/10 Excellent

chuanhao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨.服務親切.停車方便.床很舒服.
Stayed 3 nights in Feb 2023
Response from 櫃檯 on 2023/3/6
謝謝您的好評歡迎再次入住

10/10 Excellent

Hsin-Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很乾淨，但不知道是否為中央空調關係，有一點煙味，跟櫃檯反應後，馬上拿一台空氣清淨機上來
Stayed 2 nights in Feb 2023

6/10 Okay

Hsiang-Ju

Traveled with group
住房
房間有菸味，浴室排水不是太好（水不能濺出浴缸，否則地面排水不良），停車場在對面算是方便，早餐簡單但品質還可以
Stayed 1 night in Feb 2023
Response from 櫃檯 on 2023/3/6
感謝住客的反應我們會盡量做改善

10/10 Excellent

HSIUMEI

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
提供停車非常便利，早餐也非常多樣且可口，周邊交通運輸非常便利，適合想搭大眾運輸工具旅行。下次一定會再選擇這裡。
Stayed 2 nights in Feb 2023
Response from 櫃檯 on 2023/3/6
感謝您的好評歡迎再次入住!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離火車站近，旅館樓下就有便利商店很方便，服務人員親切有耐心，早餐好吃
Stayed 1 night in Jan 2023
Response from 櫃檯 on 2023/3/6
被住客稱讚的我們太開勳啦

10/10 Excellent

You chiao

Stayed 1 night in Feb 2023
Response from 櫃檯 on 2023/3/6
感謝您的評分

8/10 Good

HUI FEN

Stayed 1 night in Jan 2023
Response from 香格里拉 on 2023/2/5
感謝住客的好評

10/10 Excellent

Lou Ya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的住宿體驗
服務很好，CP值高，值得推薦👍
Stayed 2 nights in Jan 2023
Response from 香格里拉 on 2023/1/31
謝謝您的誇獎我們會繼續努力的!

8/10 Good

Jia Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅館服務很棒!! 但隔音稍微差一些
Stayed 2 nights in Jan 2023
Response from 香格里拉 on 2023/1/31
謝謝您給予的提議.我們會盡量做調整