The facility itself is great—very clean and in a secure location. However, the level of service we received was disappointing. The Wi-Fi code provided didn’t work, and when I tried to charge access to my room, it still wouldn’t connect. When I brought it to the front desk’s attention, the response was simply, “If it doesn’t work, it doesn’t work,” with no effort to help resolve the issue.
I also asked for cookware for the full kitchen included in the hotel room, only to be told they don’t provide any. That completely defeated the purpose of booking this place, especially for a business stay where convenience matters.
To top it off, a staff member asked us to pick up a dropped sock and some trash in a tone that felt condescending and unnecessary.
If you’re traveling for business and expect basic amenities and respectful service, I’d recommend finding a place where your time and money are better appreciated.