Rooftop terrace

Reviews of Holiday Inn Kansas City - Northeast, an IHG Hotel

3.5 out of 5
Holiday Inn Kansas City - Northeast, an IHG Hotel
4101 N CORRINGTON AVE, Kansas City, MO

Reviews

8.8

Excellent

Rating 10 - Excellent. 267 out of 439 reviews" "
Rating 8 - Good. 97 out of 439 reviews" "
Rating 6 - Okay. 35 out of 439 reviews" "
Rating 4 - Poor. 23 out of 439 reviews" "
Rating 2 - Terrible. 17 out of 439 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ileana

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really nice
Stayed 1 night in Apr 2024
Response from Holiday Inn Kansas City-Northeast on 2024/5/1
Thank you for including the Holiday Inn Kansas City-Northeast in your travel plans. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the future. We appreciate your kind comments in regard to the staff and we hope you will come back and see us again soon.

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Best kept Holiday Inn I've seen in a long time!
Stayed 1 night in Apr 2024
Response from Holiday Inn Kansas City-Northeast on 2024/4/27
Thank you so much for sharing your review with us at the Holiday Inn Kansas City - Northeast and the travel community. We appreciate you and look forward to seeing you again soon.

10/10 Excellent

Shelby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice space, clean. No issues
Stayed 2 nights in Apr 2024
Response from Holiday Inn Kansas City-Northeast on 2024/4/24
It is a pleasure to read your review of the Holiday Inn Kansas City-Northeast. We are thrilled that you enjoyed your stay with us! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.

10/10 Excellent

zahanine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 1 night in Apr 2024
Response from Holiday Inn Kansas City-Northeast on 2024/4/18
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing the Holiday Inn Kansas City- Northeast, and we look forward to your next visit with us.

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 2 nights in Apr 2024
Response from Holiday Inn Kansas City-Northeast on 2024/4/16
It is a pleasure to read your review of the Holiday Inn Kansas City-Northeast. We are thrilled that you enjoyed your stay with us! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from Holiday Inn Kansas City-Northeast on 2024/4/15
Thank you for choosing to stay at the Holiday Inn Kansas City Northeast. We are glad overall you had a pleasant stay and that our staff was attentive to your needs. We value your feedback and hope to welcome you again so we can make your next visit excellent.

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, the staff were amazing and incredibly friendly. At night it was very quiet, and no loud noises :)
Stayed 2 nights in Apr 2024
Response from Holiday Inn Kansas City-Northeast on 2024/4/8
What fantastic feedback, Ethan - we are so happy you enjoyed your visit. We look forward to having you stay with us again at the Holiday Inn Kansas City-Northeast the next time you are visiting the area.

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They shouldn't advertise a hot tub when it's been filled with concrete, pictures still show there is one their
Stayed 2 nights in Mar 2024
Response from Holiday Inn Kansas City-Northeast on 2024/3/25
Thank you for your feedback. We look forward to welcoming you back, Barbara.

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Holiday Inn is tucked away so you may not see it from the main road, but it is a gem of a place. Very clean and the staff from the front desk and dining area were all outstanding. Now what really set this place apart from anywhere else I have stayed was the inhouse dining! My wife and I absolutely loved the food at dinner as we both got cheeseburgers and boy were they seasoned and very filling. Breakfast was not to be outdone as well. My steak bowl and her egg white wrap were absolutely delicious! We will definitely stay here again!
Stayed 1 night in Mar 2024
Response from Holiday Inn Kansas City-Northeast on 2024/3/18
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted nicely by the receptionist. The rooms were very nice and the bed was extremely comfortable.
Stayed 1 night in Mar 2024
Response from Holiday Inn Kansas City-Northeast on 2024/3/17
Thank you for your feedback and for choosing to stay at the Holiday INn Kansas City-Northeast. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. We hope you will come back and see us again soon.

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Holiday Inn Kansas City-Northeast on 2024/3/13
We appreciate your recommendation, Brenda! Please come back again to the Holiday Inn Kansas City-Northeast the next time you visit the area. And thank you for your valued business!

10/10 Excellent

Carolyn

Loved it
Stayed 1 night in Mar 2024
Response from Holiday Inn Kansas City-Northeast on 2024/3/11
Thank you, Carolyn! We loved having you as our valued guest at the Holiday Inn Kansas City Northeast and the entire staff looks forward to having the pleasure of welcoming you back on your next visit to us!

10/10 Excellent

Sherry

Property was very clean.
Stayed 1 night in Mar 2024
Response from Holiday Inn Kansas City-Northeast on 2024/3/8
Thank you for your comments for choosing us for your hospitality needs. It was a pleasure hosting you and we look forward to another great stay at the Holiday Inn Kansas City Northeast!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Holiday Inn Kansas City-Northeast on 2024/2/26
We hugely appreciate your positive feedback. We have been working so hard to give our best. Thank you for noticing.

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly and very convenient and easy process with everything.
Stayed 2 nights in Feb 2024
Response from Holiday Inn Kansas City-Northeast on 2024/2/19
Thank you for taking the time to tell us about your experience. Customer experience and satisfaction are our priorities. Thank you for choosing our hotel, and we look forward to your next visit with us.

6/10 Okay

Jennifer

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
All the staff we interacted with were very accommodating and nice. The property itself was ok if not looking at anything too closely. Appears to be a poorly executed remodel job in some areas. Spa was still advertised and signage was still up even though it had been filled in with concrete. No breakfast available as they had no staff for the 3 days we were there.
Stayed 2 nights in Feb 2024
Response from Holiday Inn Kansas City-Northeast on 2024/2/19
We apologize for your inconvenience and we will share your comments with the management team. We value your business and hope to welcome you back again for a much better experience.

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Holiday Inn Kansas City-Northeast on 2024/2/19
Thanks so much for your recommendation, Deana. we appreciate your feedback and look forward to making your next stay with us excellent.

8/10 Good

Aireal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a pretty good stay. My boyfriend and I had a good time. I only have three complaints really, the shower head in the bathroom has such a strong pressure. It literally feels like you're being pelted by the water. Two, there were some stains on the sheets of our bed. Not big ones, just two small stains. And three, the walls are pretty thin. Could hear neighbors on both sides of us. Otherwise, good stay.
Stayed 3 nights in Jan 2024
Response from Holiday Inn Kansas City-Northeast on 2024/1/30
Thank you for choosing us for your hospitality needs. It was a pleasure hosting you and we look forward to welcoming you back to the Holiday Inn Kansas City Northeast.

10/10 Excellent

Don

Stayed 1 night in Jan 2024
Response from Holiday Inn Kansas City-Northeast on 2024/2/9
Thank you for taking the time to write this review and share your experience. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We appreciate your positive feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Holiday Inn Kansas City-Northeast on 2024/1/8
Thank you very much for your wonderful recommendation! It's always appreciated.

8/10 Good

Zach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In our room, there was industrial glue in the shower and the silicone was starting to seperate from the tiles and shower pan. We didn't inform the staff as we arrived really late and needed to sleep. I'm sure it would've been corrected or a new room assigned did we had mentioned it which is why I am still rating 4 stars
Stayed 4 nights in Dec 2023
Response from Holiday Inn Kansas City-Northeast on 2024/1/8
Thank you for sharing your feedback. We will send your comments to maintenance for their review. We look forward to another opportunity to serve you in the future.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Holiday Inn Kansas City-Northeast on 2024/1/8
We are always striving to improve our services and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Please do come see us again.

10/10 Excellent

Laurie

Stayed 1 night in Dec 2023
Response from Holiday Inn Kansas City-Northeast on 2024/1/4
This review made our day! Thank you for your recommendation and we look forward to welcoming you back again next time you are in our area.

10/10 Excellent

Brenda, Little Rock

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very quick and was given excellent information at check in. Room was cleaned daily which is not normal these days but much appreciated. Beds were comfortable and room temp was easy to control. Would stay here again.
Stayed 3 nights in Dec 2023
Response from Holiday Inn Kansas City-Northeast on 2023/12/24
Thank you for sharing your experience with us. It was a pleasure having you as our guest and we look forward to welcoming you back on your next visit.

8/10 Good

Samantha

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Holiday Inn Kansas City-Northeast on 2024/2/7
Thank you for taking the time to share your rating in regard to your stay with us! We look forward to yoru return, Samantha!

10/10 Excellent

Jacob

Stayed 1 night in Dec 2023
Response from Holiday Inn Kansas City-Northeast on 2023/12/31
Thank you for including our hotel in your travel plans. We are happy you enjoyed everything during your stay with us. Your recommendation is appreciated, and we look forward to welcoming you again.

10/10 Excellent

Aja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Holiday Inn Kansas City-Northeast on 2024/2/13
I am so happy that you had a great stay with us, Aja. You are our guest and as such, are our first priority. Thank you for the great review and we look forward to seeing you again.

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Holiday Inn Kansas City-Northeast on 2023/11/23
We hugely appreciate your positive feedback. We have been working so hard to give our best. Thank you for noticing.

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Holiday Inn Kansas City-Northeast on 2023/11/23
Marilyn, thank you for being our guest and sharing your experience. We look forward to your next visit to us!

8/10 Good

Tina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place hotel is clean and super friendly staffs!
Stayed 3 nights in Oct 2023
Response from Holiday Inn Kansas City-Northeast on 2023/10/31
What fantastic feedback, Tina - we are so happy you enjoyed your visit. We look forward to having you by again in the not too distant future.

10/10 Excellent

Ricardo

Stayed 4 nights in Oct 2023
Response from Holiday Inn Kansas City-Northeast on 2023/10/26
We are so glad you enjoyed your stay here at the Holiday Inn Kansas City Northeast! Hopefully we will see you again soon!

10/10 Excellent

Mayura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained and has great options to eat at their restaurant Toasty toast. Charging station is available for electric cars in hotel parking lot. Only 15 drive from downtown.
Stayed 2 nights in Oct 2023
Response from BradF on 2023/10/25
Hi Mayura,So glad you had a great stay and enjoyed the restaurant and charging stations.Thanks

8/10 Good

Reagen

Traveled with group
Liked: Staff & service, property conditions & facilities
Hotel was clean and the staff is incredibly friendly and helpful. Location is a little far from shopping, but only 10-15 mins from the stadium.
Stayed 3 nights in Oct 2023
Response from Holiday Inn Kansas City-Northeast on 2023/10/24
We appreciate your feedback, and we are so glad you enjoyed your stay. Hopefully we will see you again soon.Thank you!

8/10 Good

Samantha

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was great. Staff was helpful and courteous. I have no complaints.
Stayed 3 nights in Oct 2023
Response from Holiday Inn Kansas City-Northeast on 2023/10/24
Thank you for your feedback and for choosing to stay at our hotel. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. We hope you will come back and see us again soon.

10/10 Excellent

Aaron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly
Stayed 1 night in Oct 2023
Response from Holiday Inn Kansas City-Northeast on 2023/10/23
Guest satisfaction is a top priority at our hotel; for that reason, we truly appreciate your comments regarding our hotel. We continue to reach for ways to improve the guest experience in all areas and hope you will experience those continued efforts on your next visit.

6/10 Okay

Johnny

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The hotel itself was very nice. It was right next to worlds of fun and several places to eat. The bed was comfortable and the room was nice. The only issue that I had was that they did not clean mine or my wife’s room while we were gone. I went up to the front desk and the worker had no idea why they skipped our room. We did not have a sign on our door to ask them to come back later; but even if we did, they should’ve came back. The front desk worker apologized several times and gave us a free breakfast. It would’ve been a great stay if they would’ve just cleaned our room
Stayed 2 nights in Oct 2023
Response from Holiday Inn Kansas City-Northeast on 2023/10/22
Johnny, I am so sorry we did not meet your expectations. I will definitely be speaking with housekeeping in regards to this issue. Hopefully, we will be able to try again in the future with better results. Thank you!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Holiday Inn Kansas City-Northeast on 2023/10/16
We appreciate your positive comments about how much you enjoyed your stay with us. We will share your feedback with our team to let them know that their efforts have not gone unnoticed. Thank you again, we look forward to seeing you on your next trip to the area.

6/10 Okay

Christa

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Holiday Inn Kansas City-Northeast on 2023/10/17
Thank you for your feedback and for choosing to stay at our hotel. We apologize your stay was less than perfect. Your experience is not representative of our usual performance We would like to regain your trust and hope to serve you again in the future.

10/10 Excellent

Neal

Stayed 3 nights in Oct 2023
Response from Holiday Inn Kansas City-Northeast on 2023/11/4
On behalf of our entire staff, we thank you for your business and for your rating regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and located near our destination
Stayed 1 night in Oct 2023
Response from Holiday Inn Kansas City-Northeast on 2023/10/15
Thanks for staying with us recently. We appreciate your valued business and look forward to serving you in the near future.

10/10 Excellent

Marcus

Stayed 1 night in Oct 2023
Response from Holiday Inn Kansas City-Northeast on 2023/11/3
Thank you for choosing us for your hospitality needs. We look forward to welcoming you back again.

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities
The room next door had at least 2 dogs in it that barked all night, we didn’t sleep at all, when I was telling the front desk someone else came up and confirmed what I was saying, we were not offered any refund.
Stayed 1 night in Oct 2023
Response from Holiday Inn Kansas City-Northeast on 2023/10/14
We're sorry to hear about your experience and hope to welcome you back for a much better outcome.

10/10 Excellent

Teresa

Stayed 1 night in Oct 2023
Response from Holiday Inn Kansas City-Northeast on 2023/11/2
Thank you for your positive review. We are glad you enjoyed your stay, and we hope to see you again.

10/10 Excellent

Suzana

Liked: Cleanliness, staff & service, property conditions & facilities
The service
Stayed 3 nights in Sep 2023
Response from Holiday Inn Kansas City-Northeast on 2023/10/12
Your business means a lot to us, so if you ever have additional feedback, please don’t hesitate to reach out to us!

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was out of the way. There was not a lot of traffic.
Stayed 4 nights in Sep 2023
Response from Holiday Inn Kansas City-Northeast on 2023/10/11
Thank you for being our guest and sharing your experience with us.

10/10 Excellent

frankee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely nice and helpful
Stayed 2 nights in Oct 2023
Response from Holiday Inn Kansas City-Northeast on 2023/10/9
Thank you for taking the time to share your experience about your recent stay at our hotel. You are our most valued guest. We sincerely appreciate your feedback!

10/10 Excellent

Cheyenne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Holiday Inn Kansas City-Northeast on 2023/10/9
We appreciate your amazing review! It was a pleasure having you stay with us and we look forward to welcoming you back again in the future.

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Holiday Inn Kansas City-Northeast on 2023/10/8
We very much appreciate your rating regarding your stay at the Holiday Inn Kansas City Northeast. I will be sure to share your feedback with our team who always enjoys hearing from our guests.

10/10 Excellent

Garyn

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our A/C unit went out, but other than that it was good. Wish they had complimentary breakfast.
Stayed 3 nights in Sep 2023
Response from Holiday Inn Kansas City-Northeast on 2023/10/6
Thank you so much for the review!  I’m glad to hear that you’re enjoying your experience with us.  We are committed to providing a pleasant experience for each of our guests and it's great to know that we’re meeting this goal. Thank you again for taking the time to share your feedback with us – it’s always appreciated.

10/10 Excellent

Blondine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The room was clean and spacious. The prices were affordable. And the food in the restaurant was good as well. Will definitely stay again.
Stayed 2 nights in Sep 2023
Response from Holiday Inn Kansas City-Northeast on 2023/10/5
Thank you for your feedback and for choosing to stay at the Holiday Inn Kansas City-Northeast. We hope you will come back and see us again soon.