外觀
查看供應情況

堪薩斯市機場智選假日套房飯店 - IHG 旗下飯店的評分

2.5 out of 5
堪薩斯市機場智選假日套房飯店 - IHG 旗下飯店
9550 NW Polo Dr, And Cookingham Road, Kansas City, MO

評論

8.6

有夠讚

10 分，有夠讚；979 則評論中有 549 則" "
8 分，不錯哦；979 則評論中有 272 則" "
6 分，一般般；979 則評論中有 74 則" "
4 分，不太好；979 則評論中有 27 則" "
2 分，很糟糕；979 則評論中有 57 則" "

9.0/10

整潔度

8.8/10

員工素質

8.0/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Lois E

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Remolding 😳
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Daniel

商務旅客
喜歡：員工素質
Shouldnt require written part to review after i already checked all the stars
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Bryant

商務旅客
喜歡：整潔度、設施服務和住宿環境和硬體
Overall decent stay. Bath tub does not drain properly.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Diane

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was great. Rooms clean and modern. Staff nice and helpful. Disappointed airport shuttle didn't run all hours. Missed the shuttle service by 15 min. due to needing to be at the airport at 3:45a.m. The drive to the airport was easy and took just 5 min. Parking lot is well lit and plenty of parking.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Nykole

家庭旅遊
喜歡：整潔度、員工素質和設施服務
I loved all of the updates to the hotel and the provided Dove products were wonderful.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Larry

喜歡：整潔度、員工素質和住宿環境和硬體
I don't like being asked to rate the experience before the experience is complete. Stop doing that. It's highly inappropriate to ask people how their stay was at the beginning. So far everything is good.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Brenda

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Would not recommend.
Room was filthy and had a broken lamp that was just shoved to the side, wall were dirty and the beds were extremely hard and I’m usually a person that likes a firm mattress but you might as well sleep on the floor! We had a pull out sofa but there was no bedding for it in the room so we called front desk and they told us we had to come and get it from downtown ourselves. The breakfast was dried out and not good at all.
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Joshua

喜歡：員工素質和住宿環境和硬體
不喜歡：客房舒適度
Hotel is renovating, very quiet, bed was uncomfortable, really good breakfast, easy on and off the highway access, easy to Zona Rosa and shops at boardwalk, and straight shot to Starbucks
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Chong

於 2024 年 2 月住了 2 晚

10/10 有夠讚

Carrie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice property will stay again
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Lana

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

2/10 很糟糕

Kirsten

於 2024 年 1 月住了 1 晚

8/10 不錯哦

Darla

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Jared

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
No issues with the property. The lady that checked us in was a hero. Now Expedia on the other hand was a nightmare. They charged our card but didnt send the confirmation to the hotel. We had to do virtual messaging and Expedia hung up on the hotel. 45 minutes for someone to fix it. This was all Expedia fault. Telling her that we did a no show. Thankful the staff faught for us.
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Kelly Ann

喜歡：設施服務
We were able to check in early which was very accommodating
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Jaime

喜歡：整潔度、員工素質和住宿環境和硬體
The shuttle service to the airport was convenient, and the driver couldn't have been nicer or more helpful.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Robert

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Toney

喜歡：設施服務
於 2024 年 1 月住了 1 晚

8/10 不錯哦

James

家庭旅遊
喜歡：員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚

2/10 很糟糕

Xavier

喜歡：設施服務
不喜歡：整潔度
Tv wasnt working properly.
於 2023 年 12 月住了 3 晚

8/10 不錯哦

Susan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Debra

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Brenda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful Stay
Everything was great for this stay. Every person we encountered was very friendly and professional, the room was clean and comfortable, the breakfast was delicious, even the shuttle to and from the airport was good. I definitely recommend this property!
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Jennifer

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Shawn

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 4 晚

6/10 一般般

Chris

家庭旅遊
不喜歡：設施服務和住宿環境和硬體
The laundry facilities and gym and pool were all out of order or under construction
於 2023 年 12 月住了 3 晚

8/10 不錯哦

Joseph

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Property was a standard hotel with friendly people
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Austin

親子旅遊
喜歡：設施服務
The hotel staff was nice and it was clean. I called before booking to make sure the pool was open (inside, winter time) and was told it was operational. When we arrived it was under construction — the hotel staff was apologetic and arranged for our kids to use an adjacent hotel property to make sure the kids were happy. Much appreciated and although there was initial disappointment it was quickly rectified.
於 2023 年 12 月住了 1 晚
JimJ 於 2023年12月11日回覆
We are very sorry that the pool was temporarily unavailable during your stay. It was our pleasure to accommodate you with another pool just across the parking lot. Thanks for understanding and we look forward to seeing you again.

8/10 不錯哦

Colin

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Woke up to constuction and power tool noises at 8 am. Other than that a pretty decent hotel
於 2023 年 11 月住了 1 晚
JimJ 於 2023年12月11日回覆
We do apologize for any noise that disturbed you early in the morning. We are in the process of making great improvements for your next visit!

6/10 一般般

Sara

喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
Disappointing
We used our free from Hotels.com and were given a room that had a broken dresser (we had to use a hanger to keep the drawer shut), no coffee pot (even though there were pods), and heat only in the bathroom (that sounded like a lawnmower). Don’t let them put you in room 332. Such a bummer!
於 2023 年 11 月住了 1 晚
JimJ 於 2023年12月11日回覆
Good afternoon Sara,We are very sorry that we failed to provide a fantastic experience. We were unaware of these issues and have addressed this with our staff so that this doesn't happen again.

6/10 一般般

Janice

於 2023 年 10 月住了 1 晚
JimJ 於 2023年12月11日回覆
Hi Janice,We appreciate knowing that you enjoyed your stay with us. Please let us know what we could have done to make your stay even better!

8/10 不錯哦

Judith

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel
Overall, we enjoyed our overnight stay. We flew out early the next morning so the location was great. The biggest complaint i had, the room was dark. Even with all the lights on, there wasnt enough light to read a paper without going into the bathroom. The bed was hard as a rock. I know some people like that, but it would be nice to have one of tge two a little softer. I would recommend it to anyone.
於 2023 年 10 月住了 1 晚
JimJ 於 2023年12月11日回覆
Hello Judith,It's so hard to provide a bed that suits everyone perfectly and we understand how important that is to getting a great nights sleep- especially when traveling. Thank you for understanding and we very much appreciate your recomendation!

2/10 很糟糕

Schnell

於 2023 年 10 月住了 1 晚
JimJ 於 2023年12月11日回覆
We are quite disappointed to hear that you did not enjoy your stay. Please let us know what we could have done to make your stay better!

10/10 有夠讚

Sonia

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We travel to Kc twice a year to see my wifes doctor and they always have a nice clean quite room for us even sometimes without much notice. The staff is always friendly and helps us out with whatever we need to make our stay as good as possible. Thankyou.
於 2023 年 10 月住了 1 晚
JimJ 於 2023年12月11日回覆
Good Afternoon Sonia,Thank you for letting us know that we consistently provide you a clean quiet room. We understand that this makes a big difference especially when coming for doctor appointments that can be stressful. We thank your for coming back again and again to stay with us. We are ready for you when you return to KC.

2/10 很糟糕

LaTisha

商務旅客, 家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The bathroom had an odor in one of the rooms, smelled like dirty mop water. Too much chlorine in the pool, it was cloudy. Beds were hard and uncomfortable. Teenage boys from a baseball team from down the hall kept banging on the doors, had to report them to the front desk. Refrigerator did not get cold. No tissue in one room and a little bit in the other. Old out of date furniture.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

BONITA

於 2023 年 10 月住了 1 晚
JimJ 於 2023年12月11日回覆
Thanks for the great rating! It is very satisfying to hear that our guests have LOVED their stay with us!

8/10 不錯哦

Shane

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Really nice property I would recommend this place to stay. The breakfast however is hit or miss. Tuesday morning was hot and really nice this mornings breakfast was basically cold and they even ran out of hot coffee. They can and should do breakfast better.
於 2023 年 10 月住了 2 晚

2/10 很糟糕

Heather，Billings

不喜歡：整潔度、員工素質和住宿環境和硬體
Arrived to check in at 945 pm. There were about 2 people in the lobby and no one working. Someone had already called the manager of the property and that customer had been waiting 30 minutes. It was another hour before we were finally in our rooms
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Linda

喜歡：整潔度、員工素質和住宿環境和硬體
Clean and a nice hotel.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Juan

商務旅客, 家庭旅遊
喜歡：設施服務
Everything is so clean. Modern furniture, nice decor. Excellent choices for breakfast. Overall it was a very pleasant stay. I’d go back again.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Ronald

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff very friendly.
於 2023 年 9 月住了 2 晚

4/10 不太好

kimberly

不喜歡：住宿環境和硬體
We don’t often stay anywhere other than Holiday Inns and find that they’re clean, have comfortable beds and the air conditioner works well. But this one had hard beds, unwashed bathroom floors (sticky, spilled things, bathroom dirt in corners) but the worst thing was the air circulation… it was so loud and felt like cool, muggy recycled air and not fresh air from outside. Same as down in the lobby, poor air quality, muggy and stale.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Doug

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Stay here
Nice
於 2023 年 9 月住了 1 晚

6/10 一般般

Mark

情侶出遊
喜歡：整潔度和員工素質
My wife and I experienced problems with AC noise in our 1st room. The staff moved us to a new room and it was just as bad. The staff acknowledged the high noise level but said they had no other rooms. I ask for an rate adjustment and they agreed. We turned the AC unit off so we could sleep. But at check out, they said it could not be done since the room was prepaid.
於 2023 年 8 月住了 1 晚

2/10 很糟糕

David

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Cassandra

喜歡：整潔度、員工素質和住宿環境和硬體
My son forgot his Nintendo Switch in our hotel room, the world was ending and he was tore up about it. Thank you to housekeeping for finding it, to the gentleman at the front desk for keeping it safe and to the WONDERFUL manager Lavetta for getting it shipped back to us! Awesome staff and nice hotel. Highly recommend!!
於 2023 年 9 月住了 1 晚

2/10 很糟糕

John

商務旅客
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Stunk
Bathroom smell was terrible. It was like something died in the room.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Paul

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Second choice that was the best choice.
Moved to this hotel after staying at another one the night before that I did not like. Found the staff to be very friendly and helpful and the room was clean. The breakfast was good and definitely provided a base to start the day with and I would absolutely stay there again on my next trip to Kansas City.
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Paul

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and cool. Nice people.
於 2023 年 9 月住了 1 晚