The check-in experience is not very good, the hygiene is terrible.After checking out, I found that my card had been deducted twice inexplicably, for two accommodation fees, two parking fees, and two pet accommodation fees. I hope the hotel can give a reasonable explanation.
Yuqing
於 2021 年 12 月住了 1 晚
10/10 有夠讚
Stephen
情侶出遊
2025 年 7 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed here for our wedding night. It was chill.
Stephen
於 2025 年 7 月住了 1 晚
6/10 一般般
Kyle
家庭旅遊
2025 年 7 月 21 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
We always try and stay at an Embassy. This is the worst one we have been to. It is outdated and dirty. the TV didnt work, the pool was dirty and they closed it our second night. One of the elevators was not working and it took forever to get on one. The breakfast was not to the standard of typical Embassies. It is an old property, and it shows.
The staff was great, they did everything they could. We will not stay at this particular Embassy again
Kyle
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Walter
親子旅遊
2025 年 7 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room was nice and clean. Pool is in two parts a deep pool and the a shallow pool for the kids. Breakfast had a good selection and staff was always polite.
Walter
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Shayla
2025 年 7 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Shayla
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Elise
情侶出遊
2025 年 7 月 19 日
不喜歡:整潔度、設施服務和住宿環境和硬體
This place is a nightmare. Only one of three elevators were working while they had a family reunion of about 300 people. It was filthy. Rooms were musty, dirty windows, loud and definitely not worth the money. How they can even charge $150/night is beyond me. The staff was ok but we will never stay here again. The entire property needs to be renovated. This place is a dump and a safety hazard for guests.
Elise
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Jared
2025 年 7 月 19 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Liked that it’s conveniently located near city attractions. Didn’t like room/property conditions. We have stayed at several Hilton hotels in the past. And honestly. This was the first hotel that I feel wasn’t up to par for the Hilton name/reputation. The staff was amazing. Everyone that we encountered was very accommodating and helpful. We couldn’t have asked any more from them. But the property has seen better days.
Jared
於 2025 年 7 月住了 2 晚
6/10 一般般
Jason
家庭旅遊, 親子旅遊
2025 年 7 月 18 日
喜歡:整潔度、員工素質和設施服務
Always love the space of embacy
Jason
於 2025 年 7 月住了 1 晚
4/10 不太好
Richard
2025 年 7 月 16 日
不喜歡:整潔度、設施服務和住宿環境和硬體
The property had a very strong odor of chlorine the second I walked in the door. Moldy wall paper in the bathroom. Continuous drip in the shower. Carpet did not apperar to be very clean both in the room and hallways.
Richard
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Steve
2025 年 7 月 16 日
喜歡:整潔度、員工素質和住宿環境和硬體
Ok
Steve
於 2025 年 7 月住了 1 晚
6/10 一般般
Michelle
2025 年 7 月 14 日
喜歡:整潔度
Only one complaint and that was that only one of the three elevators worked 👎
Michelle
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Shermaine
家庭旅遊
2025 年 7 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great property and location. Only issue is they ran out of bath towels. Didn’t get any new ones until hours after asking. Only one elevator working at check out which made difficult to leave. Very friendly employees.
Shermaine
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Floyd
商務旅客, 家庭旅遊
2025 年 7 月 13 日
喜歡:設施服務
不喜歡:整潔度
Kids were knocking on people door throwing things out the windows running throw the parking area with guns.. loud all night a day…. Room bed was not clean. Sink in bathroom would take 1 hr to drain… kids that was running in an out all night broke my truck side mirror…I stay in room 522.. kids were very load all night
Floyd
於 2025 年 7 月住了 2 晚
6/10 一般般
Michael
2025 年 7 月 13 日
不喜歡:整潔度
It was alright.
Michael
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Casey
家庭旅遊
2025 年 7 月 12 日
喜歡:整潔度和設施服務
We liked the appearance of the building, very Spanish style. Room wasn’t as pictured, a desk was there rather than table and chairs. We ended up eating out due to inadequate seating. The bathroom was pretty gross and hair in the shower. We used our linens to clean it up as there was a family reunion happening that apparently had some complications? Pool key didn’t work, someone had to let others in. None of their pool keys (separate from room key) would work. The outlet in our rooms didn’t work to turn on lights or charge phones. The one by the sink does!
Getting linens, towels and bedding took several tries but received everything but pillows eventually.
The location is prime, close to nice walking distance to several restaurants. Parking is $25 posted. I did not see that before booking. Breakfast was decent.
Casey
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Paul
2025 年 7 月 9 日
喜歡:整潔度、員工素質和住宿環境和硬體
For all of it's beauty and the help if the staff, the place seemed ran down.
Paul
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Robert
商務旅客
2025 年 7 月 7 日
不喜歡:設施服務和住宿環境和硬體
Nothing
Robert
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Lee
情侶出遊, 家庭旅遊
2025 年 7 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
I liked being in a suite instead of just one room
Lee
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Emilie
情侶出遊
2025 年 7 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Parking lot could use some work but the staff and hotel was great
Emilie
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Marisa
2025 年 7 月 6 日
不喜歡:整潔度和住宿環境和硬體
Very disappointed but you get what you pay for
Marisa
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Megan
情侶出遊, 親子旅遊
2025 年 7 月 6 日
喜歡:整潔度和住宿環境和硬體
Had a situation with a staff member. Overall though it was a great place to get away.
Megan
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Deborah
2025 年 7 月 3 日
喜歡:整潔度和設施服務
Older property and could use a few updates but nice over all
Deborah
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Michael
2025 年 7 月 3 日
不喜歡:整潔度和住宿環境和硬體
Michael
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Jose
2025 年 7 月 1 日
喜歡:整潔度、員工素質和住宿環境和硬體
Good
Jose
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Linsey
情侶出遊, 商務旅客
2025 年 6 月 30 日
喜歡:整潔度、設施服務和住宿環境和硬體
Every single person working was so personable!!!!! I felt at home!!!! The employees went above and beyond!!!