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Randholee Resort & Spa

4.0 star property
Families discover the perfect balance between relaxation and adventure at this welcoming resort with games, dining, and plenty of activities for all ages

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Located in the city center, Randholee Resort & Spa offers a refreshing retreat with an outdoor pool, poolside bar, racquetball, on-site shopping, and deep-tissue massages. Rooms have garden views, free WiFi, and there's a coffee shop/cafe for active families.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

View all photos for Deluxe Double Room, Non Smoking, Garden View

Deluxe Double Room, Non Smoking, Garden View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, Non Smoking, Garden View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Ceiling fan
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Mountain View,1 Bedroom, Balcony, Private Bathroom, Non Smoking

Deluxe Mountain View,1 Bedroom, Balcony, Private Bathroom, Non Smoking | View from room

Deluxe Mountain View,1 Bedroom, Balcony, Private Bathroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed

Junior Studio Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Junior Studio Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Ceiling fan
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite | Minibar, in-room safe, individually decorated, individually furnished

Luxury Studio Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Ceiling fan
  • Mountain view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
Heerassagala Rd, Bowalawatte, Kandy

Getting around

  • Kandy Railway Station - 7 min drive
  • Bandaranaike Intl. Airport (CMB) - 168 min drive

About this property

Randholee Resort & Spa

Upscale family-friendly hotel in the city center
Consider a stay at Randholee Resort & Spa and take advantage of a poolside bar, a terrace, and shopping on site. Treat yourself to a deep-tissue massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the health club, as well as activities like racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), bike rentals, and an area shuttle
  • Supervised childcare (surcharge), massage treatment rooms, and wedding services
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-compatible safes and air conditioning, in addition to perks like separate sitting areas and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • LED TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

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Hotel Topaz
  • Pool
  • Spa
  • Kids pool
  • Parking included
8.0 out of 10, Very Good, 32 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 8:30 AM for a fee: USD 12 for adults and USD 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Tile flooring in room

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from September 16 2024 to December 27 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 6 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Randholee Resorts Hotel Kandy
Randholee Resorts Kandy
Randholee Resorts
Randholee Resort Kandy
Randholee Resort
Randholee Kandy
Randholee
Randholee Luxury Hotel Kandy
Randholee Resort & Spa Hotel
Randholee Resort & Spa Kandy
Randholee Resort & Spa Hotel Kandy

Frequently asked questions

Does Randholee Resort & Spa have a pool?

Yes, this property has an outdoor pool.

Is Randholee Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Randholee Resort & Spa?

Self parking and valet parking are free at this property.

What time is check-in at Randholee Resort & Spa?

Check-in start time: 2 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Randholee Resort & Spa?

Check-out is at noon.

Where is Randholee Resort & Spa located?

This family-friendly Kandy hotel is located in the historical district, within 3 mi (5 km) of Amaya Medical Center, New Ranweli Spice Garden and Royal Botanical Garden. University of Peradeniya and Ceylon Tea Museum are also within 3 mi (5 km).

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Reviews

Randholee Resort & Spa Reviews

8.2

Very Good

8.4

Cleanliness

7.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 24 out of 71 reviews
Rating 8 - Good. 34 out of 71 reviews
Rating 6 - Okay. 7 out of 71 reviews
Rating 4 - Poor. 2 out of 71 reviews
Rating 2 - Terrible. 4 out of 71 reviews

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food, staff and what a view from the infinity pool.
Stayed 1 night in Feb 2024

8/10 Good

Krishnamoorthy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a beautiful view

Hotel with nice view. Haven’t tried the food. Nice swimming pool and Gym and other amenities. Bed little hard but had a good sleep. Bathroom is old and need bit of maintenance therefore not very clean. Overall good hotel.
Night view
Night view
Bedroom
Rear view
Stayed 1 night in Jul 2024

8/10 Good

Krishnamoorthy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a view

Hotel with nice view. Haven’t tried the food. Nice swimming pool and Gym and other amenities. Bed bit of a hard but had a good sleep. Bathroom is old and need bit of maintenance therefore not very clean. Overall good hotel.
Night view
Night view
Bedroom
Rear view
Stayed 1 night in Jul 2024

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay and relax , great value for the money

6/10 Okay

Dion

Liked: Cleanliness, staff & service

Lost Booking

When we arrived, no details of our booking. Eventually found it but advised they were booked out. Offered smaller room to what was booked which we rejected, so they upgraded to Super Deluxe. We were at check-in for 40 minutes so this was very slow. Room was fine and comfortable. Many power cuts. The food in the restaurant was great and the pool was wonderful with a fantastic view. Staff were friendly.
Stayed 1 night in Jan 2023

8/10 Good

Constantine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms are great, spa and restaurant not so much.

The view is outstanding and the service was very attentive. Be warned that the spa is a total scam. We paid for a one hour massage for my girlfriend and a pedicure and foot massage for myself. We both received twenty minutes of basically random touching, nothing resembling a massage and they stopped. They didn’t speak English well enough to even comprehend that I had requested a pedicure despite us clarifying it three times. Also no bar currently which was a bummer and outrageously slow service in the restaurant for even simple requests . The room itself was amazing. Zero complaints on that front.
Stayed 2 nights in Jan 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The very good Service for decent money. I would recommend this place. Thank you.
Stayed 2 nights in Apr 2022

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi havde en super god oplevelse. Det er en meget luksuriøst hotel med fantastisk udsigt. Vil helt sikkert anbefale!
Stayed 4 nights in Feb 2020

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hill top delight

Beautiful hotel and room, friendly stuff and great views, was a great base to explore the area.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
クラッシックな趣きのある素敵なホテルでした。
Stayed 1 night in Nov 2019

2/10 Terrible

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
i have paid from my local debit card they have charge extra money from Me when i check with them they have told me to contact the bank and they refused their mistake and blame to me its not fair
Stayed 1 night in Oct 2019

8/10 Good

Huzefa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel

Awesome Hotel and Awesome view and even pool is great
Stayed 2 nights in Sep 2019

8/10 Good

Huzefa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel and Awesome view

Awesome Hotel and Awesome view
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, amenities
In deluxe room dirty towel, food poor. Veiw from a room nice
Stayed 1 night in Apr 2019

8/10 Good

Natalie Parwane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell, men langt i fra sentrum.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service

Worst WiFi ever

Interesting hotel, WiFi is terrible no signal even when management acknowledged and said they had fixed. The shower leaked into the bedroom. Went for dinner as it was the only option in the locality and the napkins on the tables where filthy. Thank god it was a one night stay.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel au top ! Établissement très agréable, vue incroyable et incontournable
Stayed 1 night in Feb 2019

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brief overnight stay

Stayed in a deluxe room in the new building. Very modern and comfortable. Food was average.
Stayed 1 night in Jan 2019

10/10 Excellent

lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace and luxury

A wonderful and peaceful place. 20 min by tuc tuc to Kandy town. The room with large balcony had a view over the montains. The room itself and the bathroom was large and spotless. Great breakfast (was not included in our booking). Great lobby, garden and pool.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular view......good buffet breakfast I think they were a bit dubious about me at first as I rocked up on a bike without booking but all sorted itself out.
Stayed 1 night in Jan 2019

8/10 Good

BENJAMIN, Colombes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel hôtel avec piscine

Hôtel très agréable pour une fin de séjour.
Stayed 2 nights in Dec 2018

2/10 Terrible

Debabrata

Liked: Cleanliness, room comfort
Disliked: Staff & service

Very Poor Experience at Randholee

The stay at Randholee turned into a very poor experience. The staff of the hotel is forever asking for payment in cash in every service you take or any place you visit. Repeatedly telling us that water bottles cost money. Eating in hotel costs cash, repetitively reminding us. Not a professional staff at all, neither well trained. If they are so worried about cash from international travelers, they should stop running a luxury resort. Extremely poor experience overall.
Stayed 4 nights in Dec 2018

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with exemplary service. Po
Stayed 2 nights in Dec 2018

8/10 Good

Sergei

Liked: Cleanliness, staff & service, room comfort
ОТЕЛЬ ХОРОШО РАСПОЛОЖЕН КРАСИВЫЙ ВИД ВОКРУГ НО ВАННАЯ КОМНАТА ТРЕБУЕТ РЕНОВАЦИИ
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

the swimming pool with very nice landscape view

everything was not bad. but foods were not impressive at all. excellent breakfast beyond the pool
Stayed 1 night in Sep 2018