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Chalet-Hotel Adler

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Pool
Indoor Pool
Pool
Balcony

Overview of Chalet-Hotel Adler

Chalet-Hotel Adler

3 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Uesseri Hauptstrasse, Kandersteg, BE, 3718

Explore the area

  • Popular LocationKandersteg-Allmenalp Cable Car17 min walk
  • Popular LocationOeschinen Lake2 min drive
  • Popular LocationKandersteg-Sunnbuel Cable Car3 min drive
  • AirportBern (BRN-Belp)53 min drive

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About this area

Kandersteg

Located in Kandersteg, Chalet-Hotel Adler is in a rural area and near a train station. Kandersteg-Allmenalp Cable Car and Kandersteg-Sunnbuel Cable Car are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Swiss Alps Jungfrau-Aletsch and Diemtigtal Nature Park. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding.
Visit our Kandersteg travel guideOpens in a new window
Map

What's nearby

  • Kandersteg-Allmenalp Cable Car - 17 min walk
  • Oeschinen Lake - 2 min drive
  • Kandersteg-Sunnbuel Cable Car - 3 min drive
  • Gasterntal Valley - 5 min drive
  • Blausee - 12 min drive

Getting around

  • Kandersteg Station - 4 min walk
  • Bern (BRN-Belp) - 53 min drive

About this property

Chalet-Hotel Adler

Romantic hotel with full-service spa and restaurant
A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 26 rooms provide free WiFi, furnished balconies, and satellite TV. Minibars, room service, and hair dryers are among the other amenities available to guests.
Chalet-Hotel Adler offers 26 accommodations with minibars and safes. Rooms open to furnished balconies. Televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, body wraps, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free train station pick-up shuttle

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: CHF 19 for adults and CHF 15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Full-service spa
  • Ice skating
  • Mini golf
  • Playground
  • Shopping

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Languages spoken

  • English
  • French
  • German

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Ayurvedic treatments
  • Body treatments
  • Body wraps
  • Massage - hot stone
  • Massage - sports
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer

Entertainment

  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Phone
  • Safe

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Policies

Check-in

Check-in from 4 PM - 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 5:30 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for CHF 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 19 for adults and CHF 15 for children (approximately)
  • Crib (infant bed) fee: CHF 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Chalet-Hotel Adler
Chalet-Hotel Adler Hotel
Chalet-Hotel Adler Hotel Kandersteg
Chalet-Hotel Adler Kandersteg
Chalet Hotel Adler
Chalet Hotel Kandersteg
Chalet Hotel Kandersteg
Chalet-Hotel Adler Hotel
Chalet-Hotel Adler Kandersteg
Chalet-Hotel Adler Hotel Kandersteg

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 31 out of 75 reviews
5 - Excellent 41%
Rating 4 - Good. 27 out of 75 reviews
4 - Good 36%
Rating 3 - Okay. 13 out of 75 reviews
3 - Okay 17%
Rating 2 - Poor. 2 out of 75 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 75 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

4.4/5

Amenities

4.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing. View from the room was fantastic. Hot tube was the bonus after a long hike I didn't know we needed. Overall it was a fun experience. Sound does travel
Stayed 1 night in Jul 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely historic hotel, full of atmosphere, great location (near the train station, beautiful mountain view), comfortable bed (not too soft). Staff was very helpful whenever needed. Price was fair. Some guests told us they return yearly, and I can well understand why.
Stayed 4 nights in Jul 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

3/5 Okay

Traveled with partner
Disliked: Cleanliness, staff & service
The room had other guest’s belongings left behind, the flooring was missing under the bed. no screen on the windows so bugs and mosquitoes got in the room through the closed curtains...
Stayed 1 night in Jul 2019