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Reviews of Hotel Wing International Premium Kanazawa Ekimae

3 out of 5
Hotel Wing International Premium Kanazawa Ekimae
8-13 Horikawashinmachi, Kanazawa, Ishikawa

Reviews

8.8

Excellent

Rating 10 - Excellent. 255 out of 490 reviews" "
Rating 8 - Good. 174 out of 490 reviews" "
Rating 6 - Okay. 37 out of 490 reviews" "
Rating 4 - Poor. 19 out of 490 reviews" "
Rating 2 - Terrible. 5 out of 490 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nai Shun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to JR Kanazawa Station. Also near to shopping centre Aeon. However, it is just next to the railway tracks so can hear the railway passing by if you are sensitive. I am okay with the slight noise. Hardly affecting my sleep as I am tired after a day of walking and sightseeing.
Stayed 3 nights in Apr 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very clean and good quality. The only qualm I have is that there wasn’t a close crosswalk to get to the side of the road it was on(was a hassle with luggage), but that’s more of a placement problem. Staff were very friendly and helpful
Stayed 3 nights in Mar 2024
Response from Hotel Wing International Premium Kanazawa Ekimae F on 2024/3/10
Dear guest , Thank you for staying at our hotel also we hope you have enjoyed your time during your trip . Thank you for taking your valuable time to review our hotel as well as we appreciate your compliments to the hotel staffs . That will better improve the hotel services . We would be delighted if hotel Wing International is the first choice when you return to Japan for your next vacation .

4/10 Poor

Sunil Kumar, Walnut Creek

Traveled with partner
Liked: Cleanliness, staff & service
Very clean tiny rooms in convenient location with helpful staff. We booked with breakfast. The breakfast was fixed Japanese set meal with no options for vegetarian/vegan. Even though we stayed five nights, they were not able make any accommodation for a vegetarian/vegan breakfast. Also, the listing in Expedia states that the hotel has a on premise restaurant however there wasn’t any restaurant in the hotel.
Stayed 5 nights in Feb 2024
Response from Hotel Wing International Premium Kanazawa Ekimae on 2024/3/10
Dear guest ,Thank you for staying at our hotel also taking your valuable time to review our hotel . We sincerely appologize that you did not experience the best standards . The breakfast hotel Wing Kanazawa is Japanese style and each hotel branch will have a different type of restaurant with characteristics of that area . The restaurant on the 13th floor and only serves breakfast after breakfast guests can use the freedom seats until 11pm . Moreover , your review will be shared with the hotel staffs to better improve hotel services . We look forward to welcome you back next time .

10/10 Excellent

Hiu Tung

Stayed 3 nights in Dec 2023

6/10 Okay

Anthony

Stayed 1 night in Oct 2023

8/10 Good

MEE KUEN

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very convenient location close to JR and public transportation. Although the hotel is close to railway track, but not noisy at all. Comfortable bed and pillow. Although small size room, clean and neat. Room cleaning service upon request. Provided clean towels daily.
Stayed 3 nights in Sep 2023

10/10 Excellent

Elias

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location
Room was up to date and very clean. Location was great
Stayed 1 night in Jul 2023

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great staff.
Stayed 1 night in Jul 2023

8/10 Good

MARI

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nice ornament of goat and dragon at the lobby. Convenient since walkable from Kanazawa station. Unfortunately, the toilet/bath area had strong urine odor, which was disappointing. Other than the Bathroom smell, it was a good stay.
Stayed 2 nights in May 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfy and great location
Excellent service, clean and well fitted out for a traveller. Very comfy beds. Loved it
Stayed 1 night in May 2023

10/10 Excellent

Julie

Everything was as expected in my research about the hotel. However, it felt a little off the beaten track to get there, though only a few minute walk. The buolding next door is being renovated, so it may look more inviting in the area when that's finished. I was on the 4th floor, about at level with the train tracks, slighly above. No issue with noise, fun to see the train on occasion.
Stayed 2 nights in May 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for a quick check-in if using the train station. Shopping centres and plenty of food choices close to the hotel. Room was clean and comfortable, view was of a wall - which is a shame but not every room can have a good view. Would recommend.

8/10 Good

Justin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location near train station. Very friendly and helpful staff
Stayed 1 night in Apr 2023

8/10 Good

Kim, Melbourne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Twin room is a bit tight for anybody with a bigger build - so do keep that in mind. Otherwise, does the job!
Stayed 2 nights in Feb 2023

10/10 Excellent

Yih terng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near by public transport station very convenient.

10/10 Excellent

Glendale Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 1 night in Feb 2023

8/10 Good

David, SOUTH PERTH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly fine. Convenient for the station. No complaints.

10/10 Excellent

Chye Hwa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, the pajamas is comfy and the shoes is soft , nice to wear. The deco also unique.
Stayed 1 night in Nov 2022

10/10 Excellent

YUKA

Stayed 1 night in Oct 2022

8/10 Good

Nicole, Nanao

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a great value for its price. Great location; it's just a short walk from the station. The rooms are big enough if you're treating them as just somewhere to lay your head for the night and you don't plan on hanging out there. The double beds were comfortable. Bathroom shower had nice water pressure. This will probably always be the place we choose to stay when we go to Kanazawa.
Stayed 1 night in Jun 2022

10/10 Excellent

Carla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3-Day Stay
The employees were very attentive and helpful, and the hotel and room are clean and nicely decorated. They have cards and pamphlets with English translations explaining the hotel procedures and amenities, and how to use them. I stayed in a double-room on the 7th floor. The bed takes up most of the floorspace, but the room was very comfy and had excellent amenities for the price. The bathroom, especially, was much larger than I thought it would be. My only worry was the tub. It was not sealed to the wall, so I was trying not to let water run into the crack while I showered. The hotel entrance can be a little difficult to get to, but it's very close to the station. You can hear the trains from your room, but it was faint enough to be background white noise and didn't bother me at all. They're using eco-cleaning, so they only leave fresh towels at the door unless you request a cleaning, which I didn't ask for. I also didn't eat at the restaurant, so I can't comment on that. All in all, a very good hotel for a very reasonable price.
Stayed 3 nights in Mar 2022
Response from Front Desk on 2022/3/24
Thank you for taking the time to write a review and sharing your experience. We are very thrilled to read your feedback and are happy that we were able to meet your expectation in all categories! Again, thank you for sharing experience here! It would be our pleasure to welcome you back. Kind Regards, Reception Satoshi Akiyama

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

8/10 Good

Verified traveler

Stayed 1 night in Jun 2020
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Don’t expect too much of this hotel, just for sleep only! If stay in lower floor, always hear those train noise sound ! Not easy to find this hotel location !
Stayed 4 nights in Jan 2020
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will take your suggestions and strive to improve them.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The room is very colourful with local cultural patterns on the wall
Stayed 1 night in Jan 2020
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Jan 2020
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good place close to shinkansen Kanazawa, easy access by walk
Stayed 1 night in Dec 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place as a hospitality, the location was superb and easy to access
Stayed 1 night in Nov 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

8/10 Good

ERNEST

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to station
Stayed 3 nights in Nov 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location clean room
Stayed 1 night in Nov 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

6/10 Okay

SHUI MAN

Stayed 2 nights in Oct 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

8/10 Good

Warwick

Liked: Cleanliness, property conditions & facilities
The Hotel was fine but for a longer say ,the room was to small . The hotel was in a handy location being close to the main station .
Stayed 6 nights in Oct 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

10/10 Excellent

Richard

Stayed 1 night in Oct 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New pretty friendly close to Kanazawa station on a quiet street lobby on top floor with a view
Stayed 3 nights in Aug 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and excellent service
Excellent service and extremely friendly staff, attended our every need. Only a couple of minutes from the station. Very clean and with many amenities.
Stayed 1 night in Apr 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地はホテルから五分と良く、部屋も綺麗で、スタッフの方の愛想も良かったです。 部屋の壁に大きな鶴の絵が入っていて綺麗でした。
Stayed 1 night in Jul 2019
Response from Front Desk on 2021/7/4
この度は当ホテルへのご宿泊誠にありがとうございました。 また、口コミのご投稿ありがとうございます。 当館のスタッフや客室をお褒め頂き、大変嬉しく存じます。 今後ともより良いホテルを目指して精進して参ります。

10/10 Excellent

Tsuyako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect every which way! Highly recommended! The location, cleanness, spacious, price so far the best stayed hotel. Not sure about breakfast, I didn’t eat there.
Stayed 2 nights in Jun 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

6/10 Okay

Robin

Liked: Cleanliness, property conditions & facilities
Cheap and close to everything.
Very close to train station, shops and restaurants. Reception was on 13th floor which was also the breakfast dining area. The pre-prepared breakfast was not great. Beds and pillows were very hard. Not our favourite hotel.
Stayed 4 nights in May 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will take your suggestions and strive to improve them.

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable but bed pillows are all too thick
Stayed 3 nights in Apr 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

8/10 Good

Verified traveler

Stayed 4 nights in Apr 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019
Response from Front Desk on 2021/7/4
Thank you for staying at our hotel. Also, thank you for posting a review. We will continue to strive to be a better hotel.