I have stayed in many different hotels around Kampala and sadly, this Kabira Country Club is very disappointing. The hotel state on the website that the price includes full buffet breakfast and two king size beds in a 2 bedroom cottage but that is not what they gave us.
The cottage is an old house out the back that's been badly renovated. It's nothing like the hotel standard yet the price is the same. It has old double beds, old broken sofa, dirty furniture, no comfort.
After hours of arguing that they have not provided what we booked, they finally moved us to a 2 bedroom room within the actual hotel building with 1 king size bed and 1 queen bed. Still not what they advertise but at least it was an improvement.
The hotel still refused to give us the full buffet breakfast, even after hotels.com confirmed with me that breakfast was included.
It's so disappointing when you pay a lot of money for something and hotel management don't honour what they advertise on hotels.com. The hotel should take responsibility for what they advertise on booking websites - after all, the hotel is the one that uploads this information to the booking systems.
Shame on you Kabira Country Club. You are lying thieves.
Angela
於 2025 年 2 月住了 4 晚
2/10 很糟糕
Sophia
商務旅客
2025 年 2 月 11 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
NOTHING
Sophia
於 2025 年 2 月住了 1 晚
8/10 不錯哦
Francisca
2025 年 1 月 2 日
Francisca
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Mark
家庭旅遊
2024 年 10 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was our first time to stay at Kabira. We have already made our reservation for the next time.
Thanks!
Mark
於 2024 年 10 月住了 1 晚
10/10 有夠讚
DANIELA
商務旅客
2024 年 9 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
DANIELA
於 2024 年 9 月住了 3 晚
8/10 不錯哦
Ravi
商務旅客
2024 年 8 月 27 日
喜歡:整潔度、員工素質和設施服務
Ravi
於 2024 年 8 月住了 1 晚
6/10 一般般
Ravi
商務旅客
2024 年 8 月 14 日
喜歡:整潔度、員工素質和客房舒適度
不喜歡:住宿環境和硬體
Good stay but some practices to be desired
Great stay, however please confirm wi the restaurant that when you charge items to the room they convert to US$ and then reconvert back to Uganda shillings at a higher rate. This process is never explained to you. Be careful
Ravi
於 2024 年 8 月住了 2 晚
8/10 不錯哦
DANIELA
商務旅客
2024 年 7 月 12 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very noisy room in top of the restaurant
Non possible to rest during the night
DANIELA
於 2024 年 7 月住了 3 晚
10/10 有夠讚
ROGER
情侶出遊
2024 年 2 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, good friendly staff, decent amenities, security, etc
ROGER
於 2023 年 12 月住了 4 晚
8/10 不錯哦
Yolanda
2024 年 1 月 12 日
Yolanda
於 2024 年 1 月住了 3 晚
2/10 很糟糕
Madeleine
商務旅客
2023 年 11 月 17 日
We were late checking in because our flight delays. I pre-paid for the room, but because I was late, they sold the room and refused to give me a refund. We were forced to buy another room, so they double dipped. Very unethical. Definitely recommend staying somewhere else
Madeleine
於 2023 年 11 月住了 6 晚
10/10 有夠讚
Flavia
2023 年 9 月 12 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing time
My husband and I had such a great time staying at Kabira. The staf is amazing we felt very welcome.
The breakfast was the best ever dag new foods we are sure coming back.
Thank you Kabira for the best time we had.
Flavia
於 2023 年 9 月住了 6 晚
10/10 有夠讚
michelle
商務旅客
2023 年 9 月 9 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable rooms and great facilities
The junior suite was very nice and very comfortable. The pool and restaurant were also very nice. It also has a great gym and beauty salon attached
michelle
於 2023 年 9 月住了 2 晚
8/10 不錯哦
Jonathan
2023 年 7 月 26 日
喜歡:整潔度、員工素質和客房舒適度
A good option
Look, it's good not great, and you need to make sure you don't overpay. In common with all Ruparelia Group properties the location and facilities are good but the food and service are average. He's a real estate magnate not a hotelier. That said I still use Kabira Club grudgingly several times a year for ease, security and facilities.
Jonathan
於 2023 年 7 月住了 1 晚
10/10 有夠讚
FARUK,ISTANBUL
家庭旅遊
2023 年 7 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice place to stay
FARUK
於 2023 年 6 月住了 15 晚
10/10 有夠讚
FARUK,ISTANBUL
家庭旅遊
2023 年 6 月 30 日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice place and comfortable
FARUK
於 2023 年 6 月住了 17 晚
8/10 不錯哦
Maggie
親子旅遊
2023 年 6 月 27 日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice property
Maggie
於 2023 年 6 月住了 2 晚
10/10 有夠讚
Unathi
2023 年 5 月 26 日
喜歡:整潔度、員工素質和住宿環境和硬體
Unathi
於 2023 年 5 月住了 4 晚
10/10 有夠讚
Scott
情侶出遊, 商務旅客
2023 年 4 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Indian cuisine is amazing. Love the gym, too.
Scott
於 2023 年 4 月住了 1 晚
6/10 一般般
Lisbet
商務旅客
2023 年 2 月 24 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Slow and noicy
The service was very slow. Too much noice - like loud music from the bar at 6:00 am. The restaurant is really not very charming, dark and bad acoustics.
Lisbet
於 2023 年 2 月住了 3 晚
10/10 有夠讚
FARUK,ISTANBUL
家庭旅遊
2023 年 1 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I love kabira stuffs and everyone at Kabira are so friendly best regards to Benson' maureen ' Rosette ' Ibrah and many more
FARUK
於 2023 年 1 月住了 6 晚
10/10 有夠讚
FARUK,ISTANBUL
2023 年 1 月 17 日
FARUK
10/10 有夠讚
Dimple
家庭旅遊
2022 年 12 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved our 8 day stay at Kabira Country Club. We were in the cottage for a few nights and then moved to the Penthouse. The cottage was great, and the Penthouse was a lovely treat. I would highly recommend a stay at this hotel. Staff are ever so friendly and approachable, the sports and spa facilities on point and breakfast delicious! They made my Masala Chai every morning which she loved!