Find hotels near Joliet Area Historical Museum, Joliet from NT$2,016

"Amazing customer service but the facility isn't maintained. The shower didnt work and instead of sending maintenance they sent a housekeeper 20 mins later. I couldn't shower before my work conference and I had to wash up at the sink. The fridge didnt work either. I would definitely stay here again though because of the staff attitude and customer service. Kay is a gem."

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"The breakfast was great!, vry nice hot tub and pool."

"Staff, room clean"

"Room was clean. They were remodeling the hotel but rooms are currently older rooms."

"I’ll start by saying, don’t be fooled by the beautiful pictures and reviews posted on Expedia. This property is in dire need of updating. When you first enter, you are graciously greeted by Gee, a lively, happy concierge. The lobby has been renovated and is a lovely gathering space with a modern bar and sitting area. The front desk agent, Hamilia, was friendly and quick check in. This all sounds lovely, until you get to your room… we booked the 11th floor panoramic room for a special weekend away for my husband and I. Upon opening the door, you were hit with cold musty, marijuana odiferous air. The panoramic view was beautiful, but I couldn’t get past the smelly, 63 degree temperature. We instantly turned up to heat. The bathroom was dated with peeling paint in the tub, an open packet of soap on the counter and “something “ in the sink drain. Seemed like it wasn’t even cleaned after the last guests. The carpet, furniture, drapes were old, and the bed had the worst creaking when sat on. After half an hour, the room was not any warmer so we went down to tell them. Maintenance was going to look at it as we went to dinner. Arriving 2 1/2 hours later, our room was… 63 degrees. Talked to Hamilia again, who had maintenance address the issue again. He turned off the blowers and dropped off a space heater and promptly left without waiting to see if it worked. The heater did NOT even turn on. The hotel was sold out with only a room with 2 twin beds and for half price “for our inconven"

"I appreciate the staff friendliness and allowing us to use breakfast area for a brief family gathering in the evening. However, please reserve rooms for families with kids on the first floor or another area. Both nights kids were running the hall, screaming, riding the luggage cart while their parents were either in the room or another part of the building. That noise all night up until checkout was very annoying and distracting to say the least. I’m just putting it mildly. I’ve stayed at this location before but this was one of the most unsettling, and disappointing places I’ve been. Otherwise, I would give 5 stars. Breakfast was good and staff friendly as said. "

"Parking was great. Casino was very friendly and clean"

"I booked the the room with the hot tub but they gave me a very small room without the hot tub, breakfast is very basic (no fruit at least banana), staff is ok"