Family Room | Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of The Point Boutique Hotel

3 out of 5
The Point Boutique Hotel
1-1-5, Jalan Titiwangsa 2, Taman Tampoi, Indah, Johor Bahru, Johor

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 6 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Syed Putra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only disadvantage about this hotel is the lack of parking space.
Stayed 2 nights in Jun 2023

2/10 Terrible

Alvin

Liked: Property conditions & facilities
Disliked: Staff & service
I find the reception staff unfriendly. Even right in front of them, they only responded when I started talking to them. They didn't provide me with any information such as Wifi login, dining room location & breakfast time. Very poor quality of service.
Stayed 2 nights in Jun 2023
Response from The Point Boutique Hotel on 2023/6/22
We apologize for the poor quality of service you experienced during your stay. We take feedback from our guests seriously and will use your comments to improve our training and ensure that our staff provide better customer service in the future. Thank you for bringing this to our attention and we hope that you will consider giving us another chance in the future.

8/10 Good

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff, clean room, daily service. Not the best location for my needs.

10/10 Excellent

Janavi Anthonett mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended.. Thank you
Stayed 3 nights in Feb 2023

8/10 Good

Wendy

Liked: Cleanliness
Stayed 1 night in Feb 2023

8/10 Good

Rabiatul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a pleasant stay. Unfortunately I have a few things to complain about. The bedside lamp and a the lamp at the clothing rack was broken. There was no shampoo, only dental packs, two bar soaps available. I asked the receptionist for shampoo but they said it's not provided. There was no bottled water upon checking in. I was given two bottles of drinking water when I told the staff about it. The room is not soundproof. I personally don't think they're that big of a deal if I can get a good price. Might consider booking again if I'm visiting somewhere nearby.

8/10 Good

Wen Qi

Traveled with partner
Liked: Staff & service
good for a quick stay in jb, staff service was excellent, facilities are not super clean but reasonable for a short stay
Response from The Point Boutique Hotel on 2022/12/29
Thank you for staying with us. We hope to see you again.

10/10 Excellent

Bahariah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip but arrived at different times but the tolerance & considerate staff (indian lady) make my late arrival easy. staying at the 5th floor for 5 days. clean hotel and pleasant to stay. Except the 2nd day when we return the hotel was not cleaned up but upon request the staff did the cleaned up very fast and also a call made during my deep sleep at nite at 11pm requesting for iron board. hahahaha.. overall its a good peaceful place to stay..
Stayed 4 nights in Dec 2021

10/10 Excellent

Amos Lim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but bad bedding
The hotel is perfect and very nice and comfortable where the reception is quick with the check-in and the price is perfect for us going for work but the bed is a bit too soft and the headboard is loosely mounted that when you turn it squid that needs to look into the matter.
Stayed 1 night in Mar 2021

10/10 Excellent

Noor halizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean and friendly staff
Spacious, clean and friendly staff
Stayed 2 nights in Mar 2020

10/10 Excellent

Zhaoyu

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from The Point Boutique Hotel on 2022/12/29
Thank you for staying with us. We hope to see you again.

8/10 Good

Mei Ling

Traveled with family
Liked: Cleanliness
沒有要求，只需有間房住
第一次去JB ,住在這間酒店很方便，只是隔音需要改善一下，對面有個街市，有吃得，超市都有，價錢也比較便宜，只是環境先起來有點舊一樣，走路K約10分鐘左右，有個夜市，有很多吃的，味道也挺好吃
Stayed 2 nights in Jul 2022

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020