Service from the two guys at the desk when we arrived was surly and disinterested, directions to the apartment were vague. The lady at the desk later on was friendly and helpful. The apartment is not 'themed' as indicated in the post unless the theme is 'new apartment with unfinished decor and no amenities'. Even the pictures on the wall were frames still reading 'A4 Picture Frame'... Amenities supplied were poor, no tea/coffee, crummy mismatched collection of cutlery and dishes. I marked apartment down on cleanliness as one spare mattress had a bloodstain on it and there was dust and nuts under the beds. Apartment advertised as 2 queen beds and 1 fold out single. Actually only had 1 queen, 1 single and 1 fold out single. Front door did not lock despite repeated swipes. In fairness we didn't bother to report most of this to the service desk as 1) the location was good and we spent all our time at Legoland and 2) they didn't care anyway. We complained once about the pocket wifi not working and they were pretty unhelpful about that.