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Reviews of Cube 8teens by Wonder Hills

3 out of 5
Cube 8teens by Wonder Hills
Persiaran Jaya Putra, T. Setia Indah, Johor Bahru, Johor

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 28 reviews" "
Rating 8 - Good. 12 out of 28 reviews" "
Rating 6 - Okay. 5 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 3 out of 28 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Regina

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Audrey, Singapore

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Spacious and clean but there’s no wifi, hair dryer and mineral water provided.
Stayed 1 night in Jan 2020

10/10 Excellent

Jin Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Emily, Johor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is my second stay on this property. Pleasant stay as always:
Stayed 1 night in Jul 2019
Response from Stephanie on 2019/9/16
Dear Emily, Thanks for choosing Thinker @ Cube8teens for your stay. We're glad that you have enjoyed your stay. Hope to see you soon again!

6/10 Okay

Verified traveler

Traveled with family and small children
Disliked: Cleanliness
cleanliness of the property have to be improve as found ants on the bed and on the bar table too.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
The design of the room is unique and clean.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Liu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Wi-Fi in rooms...
Be prepared, no Wi-Fi in rooms.
Stayed 1 night in Dec 2018

8/10 Good

Jefferi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Comfortable, convenient, value for money

6/10 Okay

Shiak Kiang

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
No cube soap, liquid soap not eniugh. Wifi only at lobby, inconvenient for business traveller

8/10 Good

Jolene

Liked: Cleanliness, staff & service, room comfort
3/5 - room for improvement
3/5 - room for improvement

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
West Sun to our unit, weak water pressure
Given west Sun unit to us which is supper hot during the day. Super terrible water pressure on the rain shower unit.
Stayed 1 night in Mar 2018

8/10 Good

Hairul Izwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Yaniss on 2018/3/6
Thanks for staying at HOTEL THINKER RESIDENCE. Hope we got chance to host you again,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except that the water pressure for the shower was too weak.
Stayed 1 night in Feb 2018
Response from Yaniss on 2018/3/6
Thanks for letting us know about the water pressure problem,we will pay more attention for it. Hope we got chance to host you again,

10/10 Excellent

Roger

Liked: Staff & service, property conditions & facilities, room comfort
All in all, a rather nice stay
Location is a little far off the 2 big malls in the area, not a problem if driving. However the amount of restaurants around the immediate vicinity will leave you spoilt for choice. Room was nice and checking in was fuss free. The traffic noise from the road was rather loud and the wee hour morning prayer broadcast from a nearby mosque can be very disrupting to light sleepers.... Room was rather clean but one of the provided bath towel was very dirty looking with large patches of yellow stains. Luckily I brought my own towel. Despite the minor cons, I would still come back to stay if I am in the area due to the reasonable price and food choices nearby.
Stayed 1 night in Jan 2018
Response from Yaniss on 2018/3/10
Hello Roger On behalf of Thinker Hotel Residence, We are very sorry to let you have an unpleasant stay. At Thinker Hotel Residence, we pride ourselves on giving 100% everyday to ensure that our customer's need are being met. We know that we have let you down. We want to thank you for bringin this issue to our attention. We are always looking for ways to better our service, and your feedback is invaluable part of that process. Should your need help in future, please do not hesitate to contact us directly, as we will very happy to assist your personally with your need.

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not bad weekend stay
good size room and bed, so so service as its not a full service hotel, more like a service apartment, will consider again if price is good. Oh ya, no wifi...a little off.
Stayed 2 nights in Dec 2017
Response from Yaniss on 2018/3/6
As for the WIFI problem,we have already solved it.Soon every room will have WIFI. Hope we got chance to host you again. Thanks for your review.

2/10 Terrible

Edmund, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ants on bed
We booked a one room apartment to stay for the night of 30 Dec. The apartment looks modern in its furnishing, with basic hotel stuff like towel and toiletries provided, no hair dryer and toilet roll almost used up. The TV was new and unblocked view was fantastic. Problems started when we settled down for the night at 1130pm. My wife complaint about itchiness and we thought it could be bed bugs. Instead, we found a couple of ants on the bed and she was bitten. We couldn't find any contact details in the apartment to raise the issue so we went down to the reception only to find that the reception closed at 11pm and nobody was around. We asked the security guard, and he couldn't offer assistance too. We found a contact card which listed a Manager's phone and we called at about him at about 12am but nobody picked up the call. We returned to the apartment to discuss what we should do next. The manager called back at 1215am, and we described the situation. The hotel is fully booked, so no room exchange. He said they cleaned the room daily, and asked if ants are big or small, which doesn't help the situation and offered to send a cleaner which we declined as it may not solve the root cause of ants on bed. The manager asked for some time. While waiting, we found new ants. After 10mins, he called back and said he couldn't find any cleaners. We told him we'll check out and leave the hotel at 1245am to drive back to SG. This is not a hotel.
Response from Darren Chai on 2018/1/4
Hello Edmund On Behalf of Thinker Hotel Residence, I would like to extend our sincerest apologies for the negative experience that you had with housekeeping services. At Thinker Hotel Residence, we pride ourselves on giving 100% everyday to ensure that our customer's need are being met. I know we have let you down, and for that we are very sorry. As I spoken to you, we are going to do require our housekeeping to maintain our quality services and follow the standard of procedure during their work. We will also inspect our room twice before we ready to hand over the key to customers. I want to thank you for bringing this issue to our attention. We always looking ways to better our services. Your feedback is an invaluable part of our training. Thank you Darren Chai

2/10 Terrible

YiBien, Kuala Lumpur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 'hotel' where the front desk closes at 11PM...
Did a last minute (paid in full) booking via Expedia while I was in Johor area. I arrived the building (it's more like a condominium than a hotel) sightly past midnight, I was told by the security guard that the person in charge had left the 'front desk' at 11PM and he will not return until the following morning. I called the person in charge's cell phone number numerous time (no answer), I also left a voice mail, requesting for him to return call. I waited for some 15 minutes and finally decided to leave the building and check in to a nearby motel. I later contacted Expedia for a refund request, Expedia staff later informed me that the person in charge did not respond to Expedia's request to investigate this incident. I am thankful that Expedia ended up offering a gift voucher to offset the payment. It is an awful experience with this hotel....
Stayed 1 night in Dec 2017
Response from Darren Chai on 2018/1/3
Hello YiBien On behalf of Thinker Hotel Residence, I would like to extend our sincerest apologizes for the negative experience you had with our reservation. At the Thinker Hotel Residence, we pride ourselves on giving our 100% everyday to ensure that our customer's need are being met. I know that we have let you down, and for that we are very sorry. As of this issue, we had talk to Expedia Management that we have written operation hours at the in-house policies. I want to thank you for bringing this issue to our attention, we always looking ways to better our services, and feedback is an invaluable part of the process. Should you need help in future, please do not hesitate to contact me directly, as I will very happy to assist you personally. Best Regard Darren Chai

8/10 Good

Vinc, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big rooms with cheap price
The apartment is located very near to the town main activity area. Rooms are big. The only cafe in the apartment serves very nice and cheap food. Self service laundry is available. Limited room service available but not an issue for me as only staying for 2 nights. No swimming pool. Only a gym.
Stayed 2 nights in Dec 2017
Response from Darren Chai on 2017/12/25
On behalf of Thinker Hotel Residence, We really happy to have the chance to host you. Also, we want to thank you for bringing this issue to us, we are always looking ways to improve our service. Thank you

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Overall experience is okay.
The location is good as it’s near to restaurants as well as other shops. However, the stay was more like a serviced apartment than a hotel as there’s no services such as room service. Also, there’s no wifi which is very disappointing.
Stayed 1 night in Nov 2017

8/10 Good

MOHD AIDIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Li Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fairly clean. The view of the sunset is a bonus! No wifi.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Place
It was a good experience staying there. Clean, safe and quiet. Person in charge also very helpful.
Stayed 3 nights in Sep 2017

6/10 Okay

Andrew

Normal stayover
Cold and bare
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service
They are not ready for business
Never change bed sheet, I can even smell perfume on the pillow from previous guest, floor was not clean too I can see hair every where..only cash accepted in front desk, credit card not available, mineral water not provided, no dustbin in the room, no place to hang towel in the toilet and no housekeeping throughout my 4 days 3 nights stay The only good thing is hotel is still new!
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Family with kids stay.
The size of the room and bed is very comfortable. The apartment is still brand new that requires touch up. There are plenty of eateries around the area and is close proximity to the Austin water park. If you are not expecting much except for a comfortable rest for the night and clean shower, then you'll not be disappointed. Other than that, there's nothing in the hotel except a functional gym.
Stayed 1 night in Aug 2017

8/10 Good

Jefferi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price. Convenient. Value for money

10/10 Excellent

SULIANA

Liked: Staff & service, property conditions & facilities, room comfort
Hotel Yang baik
penginapan yang baik.tetapi keadaan toilet yang kurang berpuas hati.harap boleh di perbaiki kebersihan yer