Rosebank, a neighborhood in Johannesburg, is home to The Serviced Apartment Collection. Travelers who have shopping on the agenda can visit Melrose Arch Shopping Centre and Sandton City Mall. Looking to enjoy an event or a game while in town? See what's happening at Wanderers Stadium or Ellis Park Stadium. Visit our Johannesburg travel guide
This aparthotel features concierge services, free self parking, and free WiFi in public areas. Each apartment provides a kitchenette with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like 2 bathrooms and a sitting area, and other amenities include free WiFi and a separate tub and shower.
The Serviced Apartment Collection offers 54 accommodations with blackout drapes/curtains. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.
Bathrooms include separate bathtubs and showers. This Johannesburg aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered daily and irons/ironing boards can be requested.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (40 inch wide door)
Front entrance ramp
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Designated smoking areas (fines apply)
Services and conveniences
Blackout drapes
Concierge services
Daily housekeeping
Guidebooks
Iron/ironing board on request
Limited-hour front desk
Local maps
Luggage storage
Restaurant dining guides
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
54 units
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's TSAC mobile app before check-in
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from November 19 2025 to November 18 2027 (dates subject to change).
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash Breakage deposit: ZAR 1000 per stay
Cleaning fee: ZAR 350 per accommodation, per night (varies based on unit and length of stay)
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Frequently asked questions
Is The Serviced Apartment Collection pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at The Serviced Apartment Collection?
Check-in start time: 2:00 PM; Check-in end time: 10:30 PM.
What time is check-out at The Serviced Apartment Collection?
Check-out is at 10:00 AM.
Where is The Serviced Apartment Collection located?
Located in Rosebank, this aparthotel is within a 5-minute walk of Rosebank Mall and The Zone @ Rosebank Shopping Center. Zoo Lake Park and Johannesburg Zoo are also within 1 mi (2 km). Rosebank Station is 8 minutes by foot.
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