Luxury Apartment | Living area | 43-inch flat-screen TV with satellite channels, plasma TV, Netflix
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Reviews of The Reserve

3 out of 5
The Reserve
102 Katherine Street Village Blues, Building, Sandton, Gauteng

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

LC

Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
They now charge for overnight parking which in my case turned out to be very inconvenient. A bad system is in place.
Stayed 10 nights in Jan 2020
Response from The Reserve on 2020/2/3
Hi there, Thank you for taking the time to submit your review. Please can you give us detail regarding your experience with regards to the parking as we do not charge for parking. I look forward to hearing from you. Kind regards Tamir Sacks

8/10 Good

Ampman, Santa Rosa

Business traveler
Liked: Cleanliness, amenities
Cleaning is performed everyday, more than needed. Smart TV is difficult to use, effective not operational for days.
Stayed 7 nights in Jan 2020

2/10 Terrible

Gerrit

Business traveler
Disliked: Cleanliness
Do not be fooled by the photographs
The apartment is much smaller than it appears on the photographs with the bedroom measuring 2.6 x 3 m. It’s on a very busy and noisy street. Decor is modern and it has all the required amenities, but the finishes are poor and the windows have not been cleaned for quite some time. It is aslo located in a residential complex that’s pretty shabby with some of the apartments looking decidedly subpar.
Stayed 4 nights in Jan 2020

10/10 Excellent

Been

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Management on 2020/1/15
Thank you for your wonderful review

6/10 Okay

pankaj

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Satisfactory
Overall besides the good service, the lights would go out constantly every other day for a few hours (country power sharing issues) and the internet would disconnect repeatedly for a few hours. Overall it was a good stay.
Stayed 5 nights in Dec 2019
Response from Management on 2020/1/15
Hi, thank you for taking the time to review us. Unfortunately, load shedding has been prevalent in South Africa, but we are in the process of implementing measures to provide a backup.

8/10 Good

JAYNE

Liked: Cleanliness, staff & service, room comfort
the place is great. Value for money.
Stayed 1 night in Sep 2019
Response from The Reserve on 2019/10/4
Hi Jayne, Thank you for taking the time to review The Reserve! We are happy to read that you enjoyed your stay and we hope you stay with us once again in the near future! Travel Safely! The Reserve Management

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room is as seen in pix. It’s just lovely with staff ever ready to help. I love this place and will always make this my second home. Cheers to andi. The care taker.
Stayed 2 nights in Aug 2019
Response from The Reserve on 2019/9/3
Hi there, Thank you so much for your beautiful review! We really glad that you enjoyed your stay with us and we hope to welcome you back in the near future. We pride ourselves in offering our guests value in the heart of Sandton. Travel safe! Kind regards The Reserve Management