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Illyria House

5.0 star property
Luxury Pretoria hotel in Muckleneuk with a full-service spa

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Photo gallery for Illyria House

Exterior
Outdoor spa tub
Dining
Suite, 1 King Bed | Balcony view
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Hot Tub
  • Bar
  • Room service
  • Breakfast included
  • Pool

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 269 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Premium bedding, in-room safe, individually decorated

Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | Premium bedding, in-room safe, individually decorated

Luxury Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
327 Bourke Street, Pretoria, Gauteng, 0002

Getting around

  • O.R. Tambo Intl. Airport (JNB) - 31 min drive

About this property

Illyria House

Luxury boutique hotel located in Muckleneuk
Consider a stay at Illyria House and take advantage of free English breakfast, a terrace, and a garden. Treat yourself to a facial, a hot stone massage, or aromatherapy at Aquarius Wellness Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), access to a nearby health club, and express check-out
  • Express check-in, massage treatment rooms, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with separate tubs/showers and bidets
  • 40-inch flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Afrikaans, Dutch, English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free English breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Swedish massages
  • Treatment room

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 550 per vehicle (one-way)
  • Airport shuttle fee per child: ZAR 550 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Illyria House
Illyria House Hotel
Illyria House Hotel Pretoria
Illyria House Pretoria
Illyria House Hotel
Illyria House Pretoria
Illyria House Hotel Pretoria

Frequently asked questions

Does Illyria House have a pool?

Yes, this property has an outdoor pool.

Is Illyria House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Illyria House?

Self parking and valet parking are free at this property.

What time is check-in at Illyria House?

Check-in start time: 2 PM; Check-in end time: 7 PM. Late check-in is available during limited hours.

What time is check-out at Illyria House?

Check-out is at 11 AM.

Does Illyria House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 550 per vehicle applies.

Where is Illyria House located?

Located in Muckleneuk, this luxury hotel is within a 5-minute walk of Belgian Embassy and UNISA. Sunnyside mediclinic and Embassy of Japanese are also within 1 mi (2 km).

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Illyria House Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 29 out of 41 reviews
Rating 8 - Good. 5 out of 41 reviews
Rating 6 - Okay. 4 out of 41 reviews
Rating 4 - Poor. 2 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
The staff and food were excellent, but the accomodation
Stayed 1 night in Nov 2019

4/10 Poor

Pieter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Dissappointing

The staff and service by the employees were amazing! The false advertising of the accommodation was disappointing to say the least. It is definitely not a hotel but rather a guest house. The facilities are outdated and run down. The owner was quite condescending and defensive.
Stayed 2 nights in May 2019

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful house, if you appreciate antiques and an old style decor. However, it is the friendly service of Bongani that sets it apart. One could spend a month there and still not discover all the little treasures 😊
Stayed 5 nights in Jun 2018

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A night at tranquil Illyria House

If you like something a little quirky, this will do the trick. A trio of white ducks waddling through the 'ball room' sets the tone... The building is a grand old old house from a bygone time. The food (dinner and breakfast) were fantastic as was the wine selection. The staff are pleasant and willing to please and the property is in a quiet area with easy access to highways.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stop

We spent one night here before our flight back to U.K.Lovely quiet stop, beautifull grounds with very attentive staff.Food great.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Hur i all världen 5 stjärigt???!!!

Kommer aldrig åka dit igen kommer heller aldrig rekomendera detta till någon!!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you like a lot of servants around and a feeling of being pampered, this is probably a good choice. The house is exceptional and evokes a roaring 20's feel with how it is decorated. If you're a more independent-minded sort it may chafe a bit.

10/10 Excellent

Kirk, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sanctuary

Illyria House was an absolute sanctuary to return to during a week of meetings. Beautiful gardens and general areas, outstanding food served at your convenience. Friendly and accommodating staff, quiet and nicely appointed rooms. Will not stay anywhere else in Pretoria after this!

8/10 Good

Beverley, Durban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome; will definitely return

personal service- nothing too much trouble; Great attention to detail; huge rooms; Freshly Cooked meals, superbly presented; freshly brewed coffee on tap; eccentric; quirky; elegant

10/10 Excellent

Janine, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One in a million chance!

I wanted to go to a spa and then noticed that this hotel had an amazing rate of just R1100 per night. So I booked it immediately. I wanted to go to the hotel's spa for ages and now was the chance to use the spa facilities (sauna, flotation pool, gorgeous outdoor pool, Japanese hideaway retreat lounge) for much less than a spa visit, and on top of that, also stayed in a luxurious suite (named Salome). Breakfast very special, nice presentation of food. Owner also very chatty and made me felt very welcome. The butler is very attentive. Lush garden with many bird species. Many magazines and books to browse in many luxurious lounge areas. One can stay here for a long time!

6/10 Okay

Coenraad, Swakopmund

Liked: Cleanliness, staff & service

Not really what you think it is

Stayed at this place after seeing these beautiful pictures on the website. I was initially ipressed with the place until I had to start making use of the services. Everything is old which can be nice and fancy, but was pressed into a room with an extra bed in the corner which didn't fit and for the prices you pay at this place I expected much better cupboards. Stayed over Christmas at this place which seems to me plays all the time these classical music, which in this case was Christmas songs. It was only one CD that played the whole day and eventually made us run away just to get away from the music. The Christmas lunch was the most I ever paid for what we received and really not worth half the price. The staff was extremely friendly and so the hostess, however, they didn't bother to make sure our fridge in the room was replenished daily with water and as well as the fruit and snacks. We booked the Jacuzi and I was so disappointed to see the dirty rings in the sides after I climbed into it. After booking a hot stone message we had to cancel eventually because it took them hours to heat up the stones with no electricity. The have some ducks that walk all over the place which is fine however I was not impressed with them walking through the lounge to get to the pond to swim. A lot of the products were not available although on the menu and the chef improvised a lot with his recipes which annoyed me as well. A wonderful place which is going backwards very fast.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended for romantics

Very interesting, slightly surreal experience. Grand, slightly faded ambiance, good food, great service.

10/10 Excellent

rebecca, ha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eclectic hotel which exudes charm and style.

We stayed for two nights and were completely overwhelmed by charm of this small hotel and the thoughtful service of the staff.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

A shame

This place could be beautiful but unfortunately it's been left to deteriorate. The professional pictures you see are from a long time ago and the hotel no longer looks that way. The food was good but we had to order our dinner at 3pm as the chef makes everything fresh.

10/10 Excellent

Clive, Pulheim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our return to Illyria House

At Illyria House we were put up in a large well equipped junior suite situated away from the main house.Our lunch which was slow in coming but well worth waiting for was served on the rear patio overlooking the garden and the hidden pools. Illyria House is today a hotel, but for many years it was the family home and even today you feel that you are staying at a private house rather than at a hotel The only difference is you will get a final invoice to pay just before you leave. After lunch, the owner came to welcome us back and what then followed was unique, quirky and will stay with us for many years to come. Content censured by my wife too personal. The owner turned dinner into a magic moment and had set up a candle light dinner for us in the small but well stocked wine cellar – how romantic.. The evening was magic, we both were treated as life long friends. Illyria House is very much set in the colonial style. If you look carefully you will find things which need repairing, the rooms are functional and full of personal artefacts from the family. Please remember this was her home and we were treated like friends and not like a hotel guest. With this in mind, I found the time spent at Illyria House was outstanding. On a practical note, we requested a Johannesburg airport pick-up which the hotel arrangement per email. The staff were there to meet us and like last time, came together and sang to us on our departure.

10/10 Excellent

James Sherry, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much more than expected!

Charming hotel. We had a candlelight dinner in the wine cellar the first night. Great menu selections. We truly had our own butler who attended to everything. Can't wait to find an excuse to go back

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Choice

Illyria House is a small, very high quality hotel with an excellent restaurant. The hotel was formerly a single family home that has been converted to a luxury hotel. The place is immaculate -- hardwood floors that have been polished to within an inch of their lives, antiques, and an extremely attentive staff. Very quiet -- the house is surrounded by embassies to South Africa. This is not the place to go if you are looking for excitement, and you cannot walk to anything. However, if you are looking for quiet, a wonderful staff, and a beautifully maintained vintage building, this is your place in Pretoria.

10/10 Excellent

Bob, Rotterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bijzonder, zeldzaam en niet voor gewone mensen

Veel meegemaakt maar dit nog nooit. Een huis en een tuin zo groot dat er geen einde aan lijkt te komen. Twee zwembaden, drie jacuzzi's, diverse tuinen en gastenvertrekken, en nog in een koloniale gastvrije sfeer. De eigenaresse is creatief, artistiek en een bijzonder mens. Voor wie gewone professionele dienstverlening wil, ga dan naar Hilton of zo, maar voor wie het bijzondere kan waarderen is er veel te genieten.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ilyria staff are fantastic!

Richard and Foster were amazing

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical luxury

Foster, Richard, and the rest of the staff were completely amazing! Cant wait to come back and send all our friends and colleagues their way!

8/10 Good

ROBERT, Réunion Island

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Bien

10/10 Excellent

Truls, Bergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noe utenom det vanlige

Vi har besøkt Illyria flere ganger og har alltid vært fornøyd. Dette hotellet er for spesielt interesserte.Det gir deg en føleles av å være tilbake i Afrika for over 100 år siden.