The hotel is amazing, attention to detail and amazing service. Very romantic couples getaway, our room felt completely secluded.
Brent
於 2019 年 11 月住了 1 晚
10/10 有夠讚
Nomvula
2019年10月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The place is beautiful the problem there were too many flies in the room
Nomvula
於 2019 年 10 月住了 1 晚
8/10 不錯哦
Devorah
2019年9月13日
喜歡:整潔度、員工素質和客房舒適度
Nice mini-break but beware of the fly situation
Service was absolutely awesome. Rooms are very lovely but starting to get a bit tired-looking. There’s a serous fly problem and I don’t buy the “chicken farm” story... we looked and couldn’t find one...
Devorah
於 2019 年 9 月住了 2 晚
10/10 有夠讚
Shan
2019年9月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Shan
於 2019 年 8 月住了 1 晚
6/10 一般般
John
2019年7月22日
喜歡:整潔度和客房舒適度
Could be so much more....
High expectations and quite disappointed. Service levels fluctuated drastically depending on who I queried issues with and I had to report some problems several times, such as the Nespresso machine not working - finally resolved the night before checking out. I wasn't informed the restaurant was undergoing reservations either. The first morning I waited 40 mins for the menu to be produced and had to miss breakfast because I would've missed a meeting. I guess the low rating stems from the fact that there was no real apology or plan B with the issues mentioned. Not good value for money, but on the positive side, great quiet setting away from the hustle and bustle of the city .. interesting decor and one or 2 individuals with great service. Huge potential to turn into a top 10....
John
於 2019 年 7 月住了 2 晚
10/10 有夠讚
Jade
2019年4月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Relaxing Getaway
Great from start to finish. The staff were fantastic, attentive and quick to respond. Rooms are spacious comfortable and equipped with everything you need for a little break away. Dinner at Roots was delicious but for breakfast we would have preferred a grab and go or buffet option only because the set menu for breakfast delays the start to your day somewhat. Overall fantastic stay - will definitely be going back and would recommend to family and friends.
Jade
於 2019 年 4 月住了 2 晚
4/10 不太好
Mikael
2019年1月4日
不喜歡:整潔度和員工素質
Finns massor med andra hotel som är bättre!
Var ska jag börja? Vi hyrde en svit med bubbelpool som visade sig inte fungera, och som personalen inte fick att fungera under hela vistelsen. Rummet var slitet och dåligt städadt. Döda tusenfotingar både i och utanför rummet och runt bubbelpoolen. Vi bad upprepade gånger att få låna ett strykjärn för att stryka en skjorta. Borde inte vara något problem på ett femstjärnigt hotel, se bilderna! Restaurangen är säkert okej om du inte har allergier. Vi blev upprepade gånger serverade mat med allergen trotts mycket tydlig och noggrann genomgång med personalen att det inte fick bli fel. Borde inte vara svårt att veta att yoghurt och grädde är mjölkprodukter! Flugorna som andra skriver om i sina recensioner finns också på plats!
Mikael
於 2018 年 12 月住了 2 晚
4/10 不太好
Leopold
2018年12月25日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Poor service and expensive
Poor service and expensive. No valiue for money. Certainly not a 5 star establishment. A good 3stars at best
Leopold
於 2018 年 12 月住了 2 晚
8/10 不錯哦
Reginald
2018年12月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great venue and service. Dinner meal was disappointing as three of the six courses were disappointing - quality of beef poor and duck over cooked