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Cricklewood Manor

5.0 star property
Luxury guesthouse with 3 outdoor pools and outdoor tennis courts

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Photo gallery for Cricklewood Manor

Executive Suite | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar
Garden
Garden view
Interior entrance
Standard Suite | Garden view

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Parking included

Room options

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About the neighborhood

Map
193 Albert Street, Waterkloof, Pretoria, Gauteng, 181

What's nearby

  • Loftus Versfeld Stadium - 4 min drive - 3.4 km
  • University of Pretoria - 4 min drive - 4.1 km
  • UNISA - 5 min drive - 3.7 km
  • Menlyn Park Shopping Centre - 6 min drive - 5.6 km
  • Union Buildings - 8 min drive - 5.9 km

Getting around

  • O.R. Tambo Intl. Airport (JNB) - 29 min drive

Restaurants

  • ‪Lucky Bread Company - ‬17 min walk
  • ‪Tasha's Restaurant - ‬16 min walk
  • ‪Kream Brooklyn - ‬13 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Kung-Fu Kitchen - ‬15 min walk

About this property

Cricklewood Manor

Luxury boutique guesthouse located in Waterkloof
An adjacent golf course, a terrace, and a garden are just a few of the amenities provided at Cricklewood Manor. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 3 outdoor pools
  • Free self parking and extended parking
  • Limo/town car service, breakfast (surcharge), and 6 outdoor tennis courts
  • Express check-out, express check-in, and a computer station
Room features
All 58 individually furnished rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LED TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 6 outdoor tennis courts

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On a river
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 6 buildings
  • Built in 2000
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 2:00 AM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 680 per person (one-way)
  • Airport shuttle fee per child: ZAR 680.00 (one-way), (from 6 to 18 years old)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-in fee for check-in between 10:00 PM and 2:00 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Cricklewood Manor
Cricklewood Manor House
Cricklewood Manor House Pretoria
Cricklewood Manor Pretoria
Manor Cricklewood
Cricklewood Manor Guesthouse Pretoria
Cricklewood Manor Guesthouse
Cricklewood Manor Pretoria
Cricklewood Manor Guesthouse
Cricklewood Manor Guesthouse Pretoria

Frequently asked questions

Does Cricklewood Manor have a pool?

Yes, this property has 3 outdoor pools.

Is Cricklewood Manor pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cricklewood Manor?

Self parking and extended parking are free at this property.

What time is check-in at Cricklewood Manor?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. A 50% fee applies for early check-in (subject to availability). Late check-in is available from 10:00 PM–2:00 AM for a fee.

What time is check-out at Cricklewood Manor?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Cricklewood Manor provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 680 per person applies.

Where is Cricklewood Manor located?

Located in Waterkloof, this luxury guesthouse is within 1 mi (2 km) of Brooklyn Mall and Austin Roberts Bird Sanctuary. Austrian Embassy and Embassy of Japanese are also within 2 mi (3 km).

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Cricklewood Manor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 31 reviews
Rating 8 - Good. 5 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 4 out of 31 reviews
Rating 2 - Terrible. 3 out of 31 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Bianca

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness

Not a 5-star I imagined

Previously I have been to a 5-Star Manor in Mpumalanga and amazing 4-Star hotels which I felt they standard was just 5-Star. However this time around my 5-Star expectation was not met at all. The rooms are nice and big - really that's about the good thing I can say. However for a 5-star and with the COVID-19 outbreak; I expected a bit of attention to hygiene however the cleanliness was not up to standard in my personal view. And the cleaners themselves were not in sync - you will ask for assistance on something they wont know; and tell you they will check or get someone to come assist -- and you will wait to no avail. Personally the restaurant was more 3-star than 5-star for me; it wasn't really bad but it was not really wow when it came to the food... So overall, for us there was not 'wow' factor that we sometimes get at 4-Stars and this was 5-Star!
Stayed 3 nights in Mar 2020

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Lindokuhle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s spacious and clean
Stayed 1 night in Feb 2020

8/10 Good

Siduduzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Sinah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 😉 The staff was efficient and very friendly The room was so clean,tidy and comfortable
Stayed 1 night in Feb 2020

10/10 Excellent

Sho

Stayed 1 night in Feb 2020

2/10 Terrible

NICHOLAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely peaceful venue Staff and manager were very accommodating And made us feel at home. Breakfast was amazing A big thank you to the Manager ,Jackson and Jiana
Stayed 2 nights in Nov 2019

10/10 Excellent

Ancillah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Dawid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Clinton

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
It's a bit dated and in need of renovation. Breakfast was not that great and it's in a differant building about 800m away.
Stayed 1 night in Oct 2019

4/10 Poor

TATSUYA

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

大きく、清潔なところでした

閑静なエリアです。周辺も危険は感じませんでした。ただ、エアコンが壊れていたのは、残念です。ネットは使いたい放題で良かったです。広さは抜群。
Stayed 1 night in Jun 2019

10/10 Excellent

JACKIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Reena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room with an enjoyable Comfortable room with a delicious breakfast
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Avis plutôt mitigé

Hôtel bien situé à Prétoria. A 5mn en voiture de Brooklyn Mall. L'hôtel est très grand (ancien manoir) et s'étend sur plusieurs propriétés. Commodités et style anciens. Peut-être un peu trop... Il vaut mieux avoir sa voiture si on est placé loin de l'immeuble principal (réception et lieu du petit-déjeuner), dans les grandes chambres avec cuisine. Le petit-déjeuner est très bon et complet. Le staff est très aimable. Les murs sont fins et il faut espérer ne pas avoir des voisins trop bruyants.
Stayed 6 nights in Mar 2019

6/10 Okay

Lesta

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

2/10 Terrible

Myrna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DISGUSTING AND AWFUL!!!!

One of the worst experiences of our lives. The place is dirty, hair on the beds, disgusting towels and just plain dirty. When we arrived there was no pillow cases on the bed, our friends had hair in the shower in their room, the shower head was broken and you could see that the bedding was not changed from the previous guests. We were told that it would be fixed. We left for an event and returned around midnight. The rooms were still not clean, the beds and towels were disgusting but it was so late, there was no one in sight to assist. We will definitely not recommend this to anyone.
Stayed 1 night in Dec 2018

10/10 Excellent

Sinah, Modikwe

Amazing, awesome, restful, quiet, staff efficient and friendly, the room was luxurious, clean and bi, I would definitely come back and also affordable
Stayed 1 night in Nov 2018

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket hög klass på såväl sovrum som frukost. MEN: Incheckningen fungerade inte bra. Måste betala ordinarie pris då hotellet inte fått erforderlig info från Expedia!!!! Men man hade fått mitt namn. I bokningen anges "svit". Missvisande. Troligen ett allvarligt översättningsfel. På engelska torde ha angivits "en suite", med meningen att rummet har tillgång till eget badrum, men någon svit i svensk bemärkelse är det absolut inte. Ett rum samt toalett/dusch var det jag fick!
Stayed 1 night in Nov 2018

8/10 Good

Sibongile

Liked: Cleanliness, staff & service, room comfort

Bitter sweet !

The staff is very friendly and helpful. I I forgot my phone at checking out ,they called me and advised and they kept it for me , which was really nice and honest of them. In the rooms the walls are too thin , I could hear the people from next room , which was really unpleasant .
Stayed 1 night in Sep 2018

4/10 Poor

Jahna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel that spoilt Christmas

We were checked in by Jacksin , the gardener, who we met at the gat as he was about to take off on his bicycle.. The venue that we booked at , 193 Albert street is not the same venue as the one displayed on the website. Apparently the hotel consists of three properties.... we ended upp in the annex next to the servants quarters. There was no pool on site, The airconditioning as well as the Television in the room was not working. We were not able to make coffee as there was none available in the room. We tried to get some in the kitchen...... it was then that we decided that we were not going to stay in this place...... it was horribly dirty

4/10 Poor

Eben

Disliked: Cleanliness

Anniversary spoiled

I booked a room for our 20th wedding anniversary!! As per web, we were promised gowns and slipper in the room. So we didnt pack any. Guess what? NOTHING. Staff just said they don't know. There was no complimentary coffee in the room. As per staff there is nothing available? They promise 12 dstv channels. Only about 4 were available, but reception were so poor we could view only 2! Coffee cups in room were chipped. Bathroom wall was dirty. Room has no privacy as bed faces lapa area. We ordered dinner and were told there's no lamb chops as per menu. We were told we must come 7am for breakfast. Sunday 7:15am we walk into the kitchen, only to be told the cheff overslept? 8:15 we return and cheff says she was late because she was tired. Shame AND thats not all. Cheff fries me 2 eggs brought on a seperate plate. I took my plate with toast to her and ask her to use the spatula to scoop eggs onto toast (at that stage she was infront of the stove making scramble eggs). She lifted one of my eggs, put it in her hand and added it to the rest of the scramble eggs in a pan??? I laughed and told her no, i wanted it on my toast... Then came the funniest of all... She lifted that piece of egg from the scramble and placed it back onto my toast!!! I was dumbstruck. Speechless. I just took my plate sat down and ate. + points?.... Fillet steaks, chips and spinach-Loved it! Free fast Wi-fi Will i go again? A BIG NO!!! What a BIG dissapointment for our 20th wedding anniversary

6/10 Okay

FISSEHA

Disliked: Staff & service, property conditions & facilities, room comfort

Poor

Not very happy