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Orient by Isrotel exclusive

5.0 star property
Luxury spa hotel near Jaffa Gate

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Orient by Isrotel exclusive

Orient City View Suite | View from room
Sundeck
Minibar, in-room safe, blackout drapes, free WiFi
Orient Garden Room | View from room
Hallway
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Restaurant
  • Spa
    SpaSpa
  • Free WiFi
    Free WiFiFree WiFi
  • Gym
    GymGym

Explore the area

Map
3 Emek Refaim St, Jerusalem, 91999
  • Popular LocationJaffa Gate17 min walk
  • Popular LocationAl-Aqsa Mosque4 min drive
  • Popular LocationWestern Wall5 min drive
  • AirportTel Aviv (TLV-Ben Gurion)53 min drive
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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Minibar, in-room safe, blackout drapes, free WiFi

Family Room, 1 Bedroom

  • 15 Ping (50 square meters)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Templer Executive Room

Templer Executive Room | Minibar, in-room safe, blackout drapes, free WiFi

Templer Executive Room

  • 8 Ping (26 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Orient Garden Room

Orient Garden Room | Minibar, in-room safe, blackout drapes, free WiFi

Orient Garden Room

  • 10 Ping (33 square meters)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient City View Suite

Orient City View Suite | Living room | Flat-screen TV

Orient City View Suite

  • 13 Ping (43 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient City View Room

Minibar, in-room safe, blackout drapes, free WiFi

Orient City View Room

  • 9 Ping (30 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient Old City View

Minibar, in-room safe, blackout drapes, free WiFi

Orient Old City View

  • 8.2 Ping (27 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient Suite

Orient Suite | Minibar, in-room safe, blackout drapes, free WiFi

Orient Suite

  • 13 Ping (43 square meters)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Templer Deluxe Room

Templer Deluxe Room | Minibar, in-room safe, blackout drapes, free WiFi

Templer Deluxe Room

  • 8 Ping (26 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Orient Room

Minibar, in-room safe, blackout drapes, free WiFi

Orient Room

  • 8 Ping (26 square meters)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Jerusalem

Located in Jerusalem, Orient by Isrotel exclusive is in the city center. Notable landmarks in the area include Jaffa Gate and Western Wall. Jerusalem Botanical Gardens and Biblical Zoo are also worth visiting.
Visit our Jerusalem travel guideOpens in a new window

What's nearby

  • Jaffa Gate - 17 min walk
  • Mamilla Mall - 18 min walk
  • Church of the Holy Sepulchre - 2 min drive
  • Al-Aqsa Mosque - 4 min drive
  • Western Wall - 5 min drive

Getting around

  • Jerusalem Biblical Zoo Station - 18 min drive
  • Yekuti'el Adam Station - 21 min drive
  • Ben Gurion Airport (TLV) - 54 min drive

Restaurants

  • ‪התחנה הראשונה - ‬3 min walk
  • ‪Jerusalem Beer Garden - ‬3 min walk
  • ‪Adom - ‬4 min walk
  • ‪Vaniglia - ‬3 min walk
  • ‪Hummus Abu Shukri - ‬9 min walk

About this property

Orient by Isrotel exclusive

Luxury hotel located in Emek Refaim
Close to Jaffa Gate and Western Wall, Orient by Isrotel exclusive provides a rooftop terrace, dry cleaning/laundry services, and a bar. Treat yourself to a massage, a facial, or a manicure/pedicure at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and a 24-hour front desk
  • A TV in the lobby, luggage storage, and concierge services
  • Tour/ticket assistance, multilingual staff, and meeting rooms
  • Guest reviews give good marks for the breakfast, pool, and helpful staff
Room features
All 243 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Heating, daily housekeeping, and phones

Languages

Arabic, English, French, Hebrew, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day)
  • Valet parking on site (USD 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (7,535 square feet of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Art Deco architecture
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
On Saturdays, check-out is 2 PM and check-in begins at 6 PM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 35 for children
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal outdoor pool opens in April
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Orient Jerusalem
Orient Hotel Jerusalem
Orient by Isrotel exclusive Hotel
Orient by Isrotel exclusive Jerusalem
Orient by Isrotel exclusive Hotel Jerusalem

Frequently asked questions

Does Orient by Isrotel exclusive have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Orient by Isrotel exclusive?

As of 2024/6/20, prices found for a 1-night stay for 2 adults at Orient by Isrotel exclusive on 2024/7/20 start from NT$10,008, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Orient by Isrotel exclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Orient by Isrotel exclusive?

Self parking is available for USD 15 per day. Valet parking is available for USD 30 per day.

What time is check-in at Orient by Isrotel exclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Orient by Isrotel exclusive?

Check-out is at noon.

Where is Orient by Isrotel exclusive located?

Located in Emek Refaim, this luxury hotel is within 1 mi (2 km) of Mount Herzl, Jaffa Gate, and Western Wall. The First Station and Hansen House - Design, Media and Technology Center are also within 10 minutes.

Orient by Isrotel exclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 398 out of 590 reviews" "
Rating 8 - Good. 130 out of 590 reviews" "
Rating 6 - Okay. 28 out of 590 reviews" "
Rating 4 - Poor. 15 out of 590 reviews" "
Rating 2 - Terrible. 19 out of 590 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Pool on roof was excellent
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael, LosAngeles

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Orient is on the edge of the German Colony making it convenient to access the center of Jerusalem. It is by the old Train Station. The staff is attentive. The morning breakfast is very good. We have been there several times and have always found it a nice place to stay,
Stayed 6 nights in May 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful and in great location.
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Eugene

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel's "Family rooms" turned out to be in a semi-basement, conveniently omitted from the booking details. Not worth it. Also, expect fluctuating water temperatures, no iron, or coffee amenities in this supposed 4-star hotel. We booked last minute and regret it. Had positive experiences with the chain before, but strongly advise avoiding this location.
Stayed 2 nights in Feb 2024

10/10 Excellent

shlomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 1 night in Apr 2024

10/10 Excellent

David

Stayed 2 nights in May 2024

10/10 Excellent

Keith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Apr 2024

8/10 Good

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Mia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained. The food was fantastic. The only aspect that was disappointing is that the pool closed at 5pm on Saturday.
Stayed 1 night in Mar 2024