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Reviews of Parkview Hotel

3 out of 5
Parkview Hotel
Lot 36204 Jalan Pertanian Luahan, Jerudong

Reviews

8.0

Very Good

Rating 10 - Excellent. 21 out of 78 reviews" "
Rating 8 - Good. 40 out of 78 reviews" "
Rating 6 - Okay. 14 out of 78 reviews" "
Rating 4 - Poor. 1 out of 78 reviews" "
Rating 2 - Terrible. 2 out of 78 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donald, Winnipeg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! Comfortable, clean, quiet, 2 restaurants on site & more nearby along with mini-marts, bus stop, barbers & more, walkable to beach and park & awesome staff make this place shine. Great value for extended stays!
Stayed 12 nights in Jan 2024
Response from reservation on 2024/2/28
Dear Mr. Donald, Thank you for staying with us and for your positive feedback. We hope to see you again in the nearer future.

8/10 Good

Donald, Winnipeg

Liked: Cleanliness, staff & service
Excellent staff makes the guest experience much better than the 3 star property would suggest.
Stayed 14 nights in Nov 2023

8/10 Good

Gennadiy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
All restaurants are overloaded or closed for some events. Very difficult to catch moment and find place to eat. I was forced to order food from restaurants located near the hotel.
Stayed 4 nights in Nov 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
The driver James (as he wanted me to call him, I guess to make it easier on me) was great as was the rest of the staff. What I thought was a Hot tub was not really a hot tub, no heating element. Place does need a little fixing up but nothing really horrible that I noticed. The staff really made it so that I will come back if in the area.
Stayed 3 nights in Sep 2023
Response from reservation on 2023/10/5
Dear Mr. Richard, Thank you for staying with us and for your positive feedback. We hope to see you again in the near future.

8/10 Good

HJH FORZIAH HJ

Stayed 1 night in Aug 2023
Response from reservation on 2023/8/19
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Don, Winnipeg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parkview bills itself as a 3 star hotel and staff go out of their way to deliver a very high end 3 star experience!
Stayed 13 nights in Jan 2023
Response from reservation department on 2023/2/22
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Gennadiy

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Good location. Close to Jerudong Park and to Pazar & Beach also.
Stayed 2 nights in Jan 2023
Response from reservation department on 2023/1/25
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Don, Winnipeg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Parkview experience is just what it promises to be. A solid 3 star property and a comfortable place to stay with a 4 star level of services and amenities.
Response from reservation department on 2023/1/11
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean motel. Thank you
Stayed 1 night in Oct 2022
Response from reservation department on 2022/10/10
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Awesome.
It's nice and pleasant stay.
Stayed 1 night in Feb 2022
Response from reservation department on 2022/3/31
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Stayed 1 night in Dec 2020
Response from reservation department on 2022/3/31
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Annie, Miri

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
quiet . have a swimming pool. friendly and helpful staff
Stayed 1 night in Feb 2020
Response from Parkview Team on 2020/2/29
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jenny, Queensland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly. Quiet place. The flight was delayed for half an hour and the staff who picked us up is very patient. The vehicle was clean too. When we checked in the staff is very considerate with our request.
Stayed 1 night in Jan 2020
Response from Safa on 2020/1/21
Dear Ms. Jenny, Thank you for staying with us and for your positive feedback. We hope to see you again in the nearer future.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
No water upon arrival at night as it is currently under maintenance until early morning
Stayed 1 night in Dec 2019
Response from Safa on 2019/12/31
Dear Sir / Madam, We apologies for the inconvenient during your stay, unfortunately, there was a pipe leak and required urgent attention. We do hope that we will see you return to our hotel in the near future.

6/10 Okay

Verified traveler

Basic 3 star property, neither exceptional nor disappointing. Buffet breakfast is small & 5 of 6 main dishes were the same every day for 2 weeks. Be prepared for all dishes normally expected to be hot to be room temperature here. The vast majority of the guests don’t appear to know how to lower the covers on the heated serving dishes defeating the purpose of the burning alcohol cans placed under each. Housekeeping was somewhat hit or miss, as well.
Stayed 13 nights in Nov 2019
Response from Safa on 2019/12/31
Dear Sir / Madam, Thank you for your feedback and we apologies for the inconvenient during your stay with us. We do hope that we will be seeing you again return in the near future.

10/10 Excellent

Mariyam, Malaysia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely place. Definitely would go there again.
Stayed 2 nights in Nov 2019
Response from Parkview Hotel Team on 2019/12/2
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Effandi, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great hospitality
Hotel looks reasonably good from the outside. Hotel room is clean. Hotel staff is friendly and goes all out to offer good service. Only drawback is maintenance service stops after 11pm. Had a choke in the bathroom sink close to 11pm, called for maintenance and was told plumber had gone home. After insisting, 20 minutes later, someone turned up with a plunger to fix the choke. Truly appreciate the effort. Breakfast variety is average but food was fantastic. Head chef made effort to be present and mingle with diners. When i first booked this hotel, hotel.com indicated that this property has no front desk and customer had to call up before arriving. Looks like this info is outdated because they have a front desk with wonderful staffs.
Stayed 4 nights in Jul 2019
Response from Safa on 2019/7/23
Dear Effandi, Thank you for staying with us and we appreciate the positive feedback. We hope to welcome you again in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly & free pickup to/from airport is provided
Stayed 2 nights in Jul 2019
Response from Safa on 2019/7/15
Thank you for staying with us and we appreciate the feedback. We hope to see you again in the near future.

4/10 Poor

Verified traveler

Business traveler
nobody call me or text me when i arrived at airport
Stayed 1 night in Jul 2019
Response from Safa on 2019/7/10
Thank you for your feedback. For airport pick up, our hotel driver normally will wait at the Airport Arrival Hall holding a paging board with guest's name.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Response from Parkview Hotel Team on 2019/5/1
Thanks for staying with us. We appreciate your feedback!

8/10 Good

eza, kuala lumpur

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the Jerudong Park, Clean & Comfortable
Stayed 1 night in Feb 2019
Response from Parkview Hotel Team on 2019/3/4
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

An "OK" stay
It was a so-so stay. You get what you paid for. Overall it was just OK. Breakfast needs a lot of improvement.
Stayed 7 nights in Sep 2018
Response from Parkview Hotel Team on 2018/11/5
Thank you for giving us feedback on your experience staying with us. We will be taking note of your feedback and apologize for any inconvenience we may have caused you, and we appreciate you taking the time to send us this helpful response. We do hope in welcoming you in the nearer future.

10/10 Excellent

Padman, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quaint hotel...away from the hustle of the city...close to Jerudong Park. Big and spacious room with all working amenities; very clean. Comfortable; good view from higher floors. The complementary airport return transfer is excellent and very helpful. Front office/reception is polite and professional.A popular venue for weddings and does get very busy. Overall - 5 stars for me.
Stayed 1 night in Oct 2018
Response from Parkview Hotel Team on 2018/10/25
Greetings, Thank you for your feedback, we are much appreciated. We look forward to welcome you back in the nearer future.

10/10 Excellent

Noor Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Reservation Department on 2018/8/20
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

jane, sarawak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
will be coming back, near to jerudong and got park basement
Stayed 1 night in Jul 2018
Response from Parkview Hotel Team on 2018/7/26
Greetings from Parkview Hotel, Thank you for your rating, we hope to welcoming you back in the nearer future. Regards, Parkview Hotel Team

8/10 Good

Marzuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Parkview Hotel Team on 2018/7/26
Greetings from Parkview Hotel, Thank you for staying with and we hope to see you again in the nearer future.

6/10 Okay

Norhafizah

Liked: Staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to Jerudong Park
Park view hotel is near to tHe Jerudong Park.. if you can walk maybe just 15 minute to reach Jerudong Park. Check first the Jerudong Park operation hours to avoid disappointed. The hotel provide free airport shuttle & city shuttle ( selected area only) . Let say if you want to go to the Mall st Gadong , they charge you $40. It’s a bit pricey for. Not so friendly driver and receptionist.
Stayed 2 nights in Feb 2018

6/10 Okay

Charlie, Gateshead

Liked: Cleanliness, staff & service, room comfort
Nice hotel in the classic style
Check in was a breeze with someone there to open the door and take the luggage to the room. The room was spacious, the beds comfortable. The only downside was that they were a bit mean with the tea and coffee facilities. The hotel is on the edge of the city and so not near the sites that most people would want to see. Fortunately we had someone to ferry us around.
Stayed 6 nights in Nov 2017
Response from Reservation Department on 2017/11/20
Hi Charlie, Thank you for taking the time to review our property and , your comments are very much valued.we look forward to another chance to serve you. Best Regards, Parkview Hotel Team

10/10 Excellent

Nadelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to stay here
Awesome
Stayed 2 nights in Oct 2017
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mike , California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid, comfortable hotel with a great breakfast buffet, and very comfortable room. Would of preferred a bathtub but the shower never ran out of hot water, and room service was pretty quick.
Stayed 4 nights in Jul 2017
Response from Reservation Department on 2017/8/9
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

John

Disliked: Staff & service
Bad Choice
Breakfast was appalling. Dishes had raised Lids thus encouraging everything to get COLD in minutes. Staff seemed totally miserable. Location is out in the Boon Docks with NOTHING to make up for disappointment in Hotel. Miles from anywhere. Bad decision to stay there. Lack of knowledge of area. I do not recommend this hotel to anyone unless 70+ years of age ++++. John
Stayed 2 nights in Jul 2017
Dear John, Thank you for your comments,I apologize for the problems that you encountered during your stay. We will discuss your experience further, so that we might learn more about how to improve our property and service for you and our other guests.Thank you for staying with us, and we look forward to another chance to serve you. Thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Got stick in Brunei waiting for a passport replacement so finding this hotel by the sea was a major plus.

8/10 Good

Verified traveler

Liked: Staff & service
So convenient how there were restaurants at the restaurant and they gave you a delivery menu. The staff was really nice and it was just a great stay.

10/10 Excellent

TKU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with nice staff
Good service. The hotel is providing free shuttle service. Staffs are friendly. Overall is a nice stay

8/10 Good

aki hash, japan

Liked: Staff & service, room comfort
Good for family
Old but good staff I recommend to big size family and saving money stay

8/10 Good

Bruce

8/10 Good

Noraliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
great

6/10 Okay

Seung Kyun

Liked: Cleanliness, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel near to Jerudong Park
transportation is very good. the staff attitude is very good as well. wifi is not good. hope boss to improve it.

8/10 Good

Maslinah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Champak, Harrow. London .UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park View Hotel Brunei
The stay was very lonely as the Hotel is very big but not many guests staying in the Hotel. Feels a bit uneasy staying.

8/10 Good

Sajan

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

suhaili, brunei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at the hotel......

8/10 Good

Su

Liked: Staff & service, property conditions & facilities, room comfort
great free shuttle service to city/ airport, prearranged with friendly hotel reception and no fixed time of picking up/ departing.

8/10 Good

WEI SHEM

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Haji Saifullah, Bandar Seri Begawan

Disliked: Cleanliness, property conditions & facilities, room comfort
The swimming pool is too small, unable to accomodate the guests.

8/10 Good

Hidayah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

P G Alli, Manggis Brunei Darussalam

Liked: Property conditions & facilities, room comfort
Its a quite short stay. I feel not tht bad. The junior suits is marvelous for its price....