The property and Club House were beautiful and filled with character and history. We enjoyed sunsets with cocktails and dinner at The Wharf restaurant. However, upon arrival the bell hop and front desk staff were not very welcoming or helpful. The bell hop did not give us directions to the front desk and the signage is not obvious so we had to wander a bit. When we came back to the car, the bell hop was less than eager to help us with the bags, so we just parked the car and took in our own bags. Because we were unfamiliar with the property we had to search for an open door and ended up carrying the luggage up the stairs because we could not find the elevator. Also, there was no hot water on the last day of our stay. Overall, we enjoyed our stay, but were a bit disappointed in the level of service.