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North Gate Jaffna

3.5 star property
Hotel in Jaffna with a fitness center and a 24-hour front desk

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Photo gallery for North Gate Jaffna

Family Triple Room | Minibar, in-room safe, desk, laptop workspace
Lobby lounge
Deluxe Room | Minibar, in-room safe, desk, laptop workspace
International cuisine
Outdoor pool

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Bidet
Rainfall showerhead
Bathrobes
  • 15 Ping (50 square meters)
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Bidet
Rainfall showerhead
Bathrobes
  • 9.39 Ping (31 square meters)
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room | Minibar, in-room safe, desk, laptop workspace

Family Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Bidet
Rainfall showerhead
Bathrobes
  • 11 Ping (36 square meters)
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
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About the neighborhood

Map
Station Road, Jaffna, Jaffna District, 40000

What's nearby

  • Sri Nagavihara International Buddhist Centre - 8 min walk - 0.7 km
  • Jaffna Clock Tower - 10 min walk - 0.9 km
  • Jaffna Vegetable Market - 15 min walk - 1.3 km
  • Jaffna Fort - 20 min walk - 1.7 km
  • Nallur Kandaswamy Kovil - 3 min drive - 2.2 km

Restaurants

  • ‪Mangos - ‬4 min drive
  • ‪US Restaurant - ‬10 min walk
  • ‪Jaffna Authentic Cuisine - ‬6 min walk
  • ‪Malayan Cafe - ‬17 min walk
  • ‪Cosy Restaurant - ‬8 min walk

About this property

North Gate Jaffna

Hotel in the city center
Take advantage of dry cleaning/laundry services, a fireplace in the lobby, and a bar at North Gate Jaffna. Be sure to enjoy international cuisine at the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Self-serve breakfast (surcharge), free newspapers, and a banquet hall
  • Wedding services, a 24-hour front desk, and a front-desk safe
Room features
All guestrooms at North Gate Jaffna offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with rainfall showers and bidets
  • Electric kettles, ceiling fans, and daily housekeeping

Languages

English

Similar properties

Restaurant

Jetwing Jaffna

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 172 reviews
The price is NT$2,495
NT$3,239 total
includes taxes & fees
Aug 15 - Aug 16
Jetwing Jaffna

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:30 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately USD 15 for adults and USD 7.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

North Gate Jetwing Hotel Jaffna
North Gate Jetwing Hotel
North Gate Jetwing Jaffna
North Gate Jetwing Hotel Jaffna
North Gate Jetwing Hotel
North Gate Jetwing Jaffna
North Gate Jetwing
Hotel North Gate by Jetwing Jaffna
Jaffna North Gate by Jetwing Hotel
Hotel North Gate by Jetwing
North Gate by Jetwing Jaffna
North Gate Jetwing Jaffna
North Gate Jetwing Hotel Jaffna
North Gate Jetwing Hotel
North Gate Jetwing Jaffna
North Gate Jetwing
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Jaffna North Gate by Jetwing Hotel
Hotel North Gate by Jetwing
North Gate by Jetwing Jaffna
North Gate Jetwing Jaffna
North Gate by Jetwing
North Gate Jaffna Hotel
North Gate Jaffna Jaffna
North Gate Jaffna Hotel Jaffna

Frequently asked questions

Does North Gate Jaffna have a pool?

Yes, this property has an outdoor pool.

Is North Gate Jaffna pet-friendly?

No, pets are not allowed at this property.

How much is parking at North Gate Jaffna?

Self parking is free at this property.

What time is check-in at North Gate Jaffna?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at North Gate Jaffna?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is North Gate Jaffna located?

Located in the heart of Jaffna, this hotel is within a 10-minute walk of Our Lady of Refuge Church and Sri Nagavihara International Buddhist Centre. St Jame's Church and Jaffna Clock Tower are also within 15 minutes.

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North Gate Jaffna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 58 out of 111 reviews
Rating 8 - Good. 43 out of 111 reviews
Rating 6 - Okay. 4 out of 111 reviews
Rating 4 - Poor. 3 out of 111 reviews
Rating 2 - Terrible. 3 out of 111 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deepa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent helpful staff
Stayed 2 nights in Jul 2025

8/10 Good

Shubhaganth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good quality and tasty too. The recommendation helps you to use affordable financial hotel and pool too.
Stayed 3 nights in Jul 2025

8/10 Good

Pathmathevan

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Balcony area could need more attention but the room otherwise was great. Amenities such as the pool area were well maintained. Food in the restaurant took a while to come but tasted great and incredible portion size. Breakfast buffet was great as well, with lots of food options.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mohanasundaram

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

shanmugarajah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay in Jaffna
Stayed 1 night in Nov 2024

10/10 Excellent

Mathumitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was so warm and welcoming.

10/10 Excellent

Kowshika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great and staff were very kind and attentive. Anytime we asked for anything they were quick to respond weather it was towels/toilet paper or laundry. Would highly recommend!
Stayed 6 nights in Jan 2025

8/10 Good

Ranjith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and friendly staff. Food is amazingly good, especially the breakfast.
Stayed 4 nights in Jul 2024

10/10 Excellent

DHARANI

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean and the food was awesome.
Stayed 5 nights in Jun 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Great service - convenient location ! This is my 5th or 6th visit
Stayed 2 nights in Oct 2024

8/10 Good

DHARANI

Liked: Staff & service, amenities
The staff and guest was really good, room was comfortable but the restroom need to be updated.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kones

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great food. Lots of options. It would be great if they can provide an Iron for each room. It is currently available upon request only.
Stayed 2 nights in Oct 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were amazing, at breakfast they somehow sensed when I wanted some more tea! The food was really delicious, a great selection of curries (as well as western foods - although I stuck with the local fare). The hotel location was very central and made it easy to see some of the sites in the city centre (market, fort, old kachcheri etc.). If I was planning a trip to Jaffna in the future, I would definitely stay here again.
Stayed 3 nights in Mar 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with very friendly staff! My wife and I stayed here in April of 2023 and really enjoyed it. The location is perfect for walking around Jaffna and they even have bicycles available for those who want to cycle. The breakfast and dinners were delicious. I would recommend staying here!
Stayed 1 night in Apr 2023

4/10 Poor

Shubashini

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom was not clean. No hot water in the bathroom. A less than average hotel that charges at 5* rate. Would not be staying here again or recommending to anyone.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sri

Liked: Cleanliness, property conditions & facilities
I stayed at the Northgate Hotel for two nights and was pleased with the overall experience. The hotel is decent and well-maintained, and the staff were excellent—friendly, helpful, and attentive throughout my stay. Upon check-in, the hotel staff recommended the restaurant located on the first floor. I tried the seafood kothu roti on May 19 and was genuinely impressed. Though the dish was dark in colour, it was packed with flavour and had a great mix of seafood—I could taste shrimp, cuttlefish, and fish. It was very well prepared. The dish was reasonably priced at 1700. I also ordered a local arrack cocktail (arrack, passionfruit cordial, lime, etc.), which was refreshing and balanced. Priced at 770, it offered good value for both taste and presentation. Later that evening, I visited Machnag Bar, which is attached to the hotel. I had a 500ml Lion Beer (cost 635) and found the space comfortable and welcoming. The bar also serves food, though I had already eaten at the hotel restaurant. Breakfast was included with the room, and the buffet exceeded expectations. It featured a wide selection of traditional items such as puttu, string hoppers, fish kulambu, sambar, dhal, and various sambols. Fresh milk appam (hoppers) were available on order, and they were just as I remembered from childhood—fresh, soft, and full of flavour. Overall, I highly recommend the Northgate Hotel, its first-floor restaurant, and the Machnag Bar. The combination of good food, fair prices, and warm servi
Stayed 2 nights in May 2025

8/10 Good

DENIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely expérience

First time in Jaffna, travelling with three working colleagues who were at their first experience in SriLanka. We were really with the hotel overall services
Stayed 1 night in Feb 2024

2/10 Terrible

Van

I didn’t stay at this hotel because the doors were locked. I went to another hotel.
Stayed 1 night in Jul 2024

8/10 Good

Thikshan

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located and easy to get to. The hotel rooms are of a high standard compared to some others in the area. The food was good. Breakfast is a worthwhile option. Has an amazing crab curry with naan. The check-inprocess needs to be a bit more efficient. Overall can recommend it.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The team and North Gate Jaffna were accommodating and very helpful. We enjoyed our stay due to their customer service above all. The actual property is clean and well situated however, it is starting to show its age, so keep this in mind if/when booking. For example, the fan/AC is temperamental (it either doesn't work, or it is set to turbo speed- no in between). There were some issues with power outages on the second day of our stay, however, this was not an ongoing issue. Would we stay here again? Very much so. The problems do not outweigh the excellent client experience that North Gate seeks to offer its clientele.
Stayed 4 nights in Sep 2024

2/10 Terrible

Theeparajah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room back door look not working i complien twice they didn't fixed i feel unseaf to sleep and washroom comoed falis not working properly i tell them they didn't fix that too.
Stayed 4 nights in Aug 2024

8/10 Good

Suresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed Dec 2023. Family of 4. Rooms: clean, adequate space for 2 ppl in each room. Bed is hard for our liking though. Washroom: clean, enough hot water. Shower head was not fully functional but still enough to take a decent shower. Food: 5/5 no complaints. Staff: 5/5. Fitness area: small limited space. Pool: 5/5. Notes: I would request extra towel to put on washroom floor so its not too wet. Went during Christmas and didn't need to make any food reservations. Would request for level 4 or above room to get decent view of the skyline.
Stayed 3 nights in Dec 2023

8/10 Good

Yogalingam

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall this is a good hotel located closer to the Jaffna town and by the Jaffna railyway station. I took a small group with me this time for 3 nights and this was my second time this year. Hotel needs to improve maintance big time. I could not lock the balcony door due to the latch that was missing and the room was on the second floor so anyone could have easily got into the room by the tree branch which was touching the balcony. It was fixed on the same day but I was even wondering how the latch was missing in the first place and no one noticed. Also the service system which I can use to indicate 'do not disturb' wasnt working but maintanace did not fix it, due to that housekeeping cleaned my room daily even though I verbally instructed them not to. A few of my friends in my group exprienced the same. Beside these annoyances, the hotel has friendly staff. The chef made delicious breakfast every morning. I will definitly visit again.
Stayed 4 nights in Sep 2023

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked 5 rooms in NorthGate Jetwing. We arrived and they said they were overbooked and did not have any rooms for us. However, 10 minutes later (while we were arguing with the hotel staff), a larger group came in and they all got rooms. Why didn't they have rooms for us, but had rooms for the other group? Because we booked through Expedia and they didn't. The hotel sent us to their sister hotel, which has no pool and would have been cheaper to book. They did not compensate us or even refund the difference in price because we booked through Expedia. They basically said its out of their hands. Very unprofessional. We were all very angry and disappointed with the whole experience.
Stayed 2 nights in Apr 2018

10/10 Excellent

pooranakumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 2 nights in May 2025