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Jaffna Heritage Hotel

4.0 star property
Family-friendly hotel with a 24-hour business center and a 24-hour front desk

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Photo gallery for Jaffna Heritage Hotel

Outdoor pool, sun loungers
Interior
Exterior
Double or Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, free minibar items
Reception

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double room

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar items

Deluxe Double room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
Minibar (some free items)
TV
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, Egyptian cotton sheets, premium bedding, free minibar items

Deluxe Triple Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
Minibar (some free items)
TV
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, free minibar items

Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
Minibar (some free items)
TV
  • Sleeps 2
  • 2 Large Twin Beds
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About the neighborhood

Map
195 Kovil Rd, Jaffna, NP, 400000

What's nearby

  • Nallur Kandaswamy Kovil - 7 min walk - 0.6 km
  • Sri Nagavihara International Buddhist Centre - 16 min walk - 1.4 km
  • Jaffna Vegetable Market - 4 min drive - 2.6 km
  • Jaffna Clock Tower - 4 min drive - 2.2 km
  • Jaffna Fort - 4 min drive - 2.9 km

Restaurants

  • ‪Mangos - ‬9 min walk
  • ‪US Restaurant - ‬15 min walk
  • ‪Jaffna Authentic Cuisine - ‬16 min walk
  • ‪Malayan Cafe - ‬4 min drive
  • ‪Cosy Restaurant - ‬2 min drive

About this property

Jaffna Heritage Hotel

Upscale family-friendly hotel in the city center
You can look forward to a grocery/convenience store, a terrace, and a garden at Jaffna Heritage Hotel. Active travelers can enjoy cycling at this hotel. The on-site restaurant, Restaurant, features vegetarian cuisine. In addition to a playground and a hair salon, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and luggage storage
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Highchairs, children's slippers, and children's dinnerware
  • Egyptian cotton sheets and free cribs/infant beds
  • Bathrooms with hydromassage showers and bidets
  • TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and children's books

Languages

English, French, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 6 for adults and USD 4 for children
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Restaurant

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Dining table
  • Grocery/convenience store
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (1,000 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • In a provincial park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6 for adults and USD 4 for children
  • Airport shuttle fee: USD 190 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Jaffna Heritage
Jaffna Heritage Hotel Hotel
Jaffna Heritage Hotel Jaffna
Jaffna Heritage Hotel Hotel Jaffna

Frequently asked questions

Does Jaffna Heritage Hotel have a pool?

Yes, this property has an outdoor pool.

Is Jaffna Heritage Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jaffna Heritage Hotel?

Self parking is free at this property.

What time is check-in at Jaffna Heritage Hotel?

Check-in start time: noon; Check-in end time: midnight.

What time is check-out at Jaffna Heritage Hotel?

Check-out is at 11:00 AM.

Does Jaffna Heritage Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 190 per vehicle applies.

Where is Jaffna Heritage Hotel located?

This family-friendly Jaffna hotel is located near the airport, within a 10-minute walk of Nallur Kandaswamy Kovil, Royal Palace Ruins, and Jaffna Archaeological Museum. Sri Nagavihara International Buddhist Centre and Our Lady of Refuge Church are also within 1 mi (2 km).

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Jaffna Heritage Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 19 reviews
Rating 8 - Good. 4 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vibisanan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and breakfast! Nice clean facilities and rooms. Only complaint if any is that there is no AC in the washroom.
Stayed 4 nights in Jul 2025

8/10 Good

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sanjeeve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the ancient Nallur temple (5-min walk), this hotel has a standard essential tropical architecture and amenities. The staff were all friendly and helpful. The breakfast buffet, completely vegetarian, was very well prepared, super fresh, and appreciated by my whole family. This isn’t a hotel that’s like a western 5-star and is much simpler as well as quieter, which we appreciated.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Renate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2019

2/10 Terrible

Satha, Toronto

Disliked: Staff & service
Reserved thro expedia for a week. When call them that we were running late and checking a bit late , the guy Rajan told no longer the reservation is honoured and cancelled. So diagusting and rude was that. We flew from Far far away ie Toronto and this is so horrible and shocking .first time we ever had to face such a situation at last minute. Who will take responsible..who will straighten up this.. is exledia do something about it.. i dont want anybody go through this in their vacation time..this is for sure bring snowball effect. In your and their business..
Stayed 7 nights in Jun 2019

10/10 Excellent

Jean-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Apr 2019

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a little oasis of peace and quiet and the staff were so friendly and helpful, in particular the manager Rajan. The vegetarian Sri Lankan food served in the restaurant was delicious. The pool was a perfect way to cool off. We spent 4 days there and would have happily spent longer.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful hotel. Staff very professional and helpful Room very clean and confortable. Good breakfast and super pool. No Wi-fi in the room.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small Hotel

Nice and friendly staff. Spacious rooms and good food. Location is very convenient.
Stayed 1 night in Dec 2018

8/10 Good

Buddhika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Convenient Location and friendly staff. Rooms are spacious. WiFi was poor.
Stayed 1 night in Dec 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in peaceful location

Convenient and clean hotel with comfortable beds and staff who went out of their way to help. Just one downside was that we had to ask to have the room cleaned but don't let that put you off what is a good mid-range option.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great facility

Stayed 1 night in Nov 2018

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and nice people.

Stayed 1 night in Nov 2018

10/10 Excellent

veronica, new zealand

Liked: Cleanliness, property conditions & facilities, room comfort
lovely stay quiet road close to best restaurant mango
Stayed 1 night in Sep 2018

10/10 Excellent

Sjoerd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!!!

Schone grote kamers, super ligging bij de grootste tempels. Heerlijk schoon zwembad. Prima ontbijt. Goede prijs kwaliteit!
Stayed 2 nights in Aug 2018