2/10 很糟糕
真實旅客
家庭旅遊
2020 年 2 月 17 日
不喜歡：員工素質
My reservation was not honored by the hotel. The GM said that he canceled the reservation and informed Expedia the same day the reservation was made. I looked like a fool in front of my wife on valentine night. I was on the phone with Expedia for hours but no solution. I am very disappointed. I drove 2 hours to get back to the city late in the night while other we celebrating valentine. Need reimbursement and compensation
真實旅客
於 2020 年 2 月住了 2 晚