This is a wonderful property, beautiful location, well kept, clean, lobby was beautiful and inviting. The Lookout bar was fantastic, the 2 bartenders working on Thurs were fantastic.
My only complaints are when i arrived at check-in, i was not greeted, I was not asked to wait a moment, I wasn't even looked at by the hotel staff at the front desk, one person was on the phone, another person was not on the phone, but the moment I walked up, he picked it up and started talking on it. The third person that was there just went into another room with anf acknowledgement that i was there, then I stood there 5 minutes while they talked on the phone before being greeted. Now let's talk about housekeeping, absolutely no service was provided at all. On my second day there I got back to my room about 5 o'clock, room still unattended anf then maybe 15mins later housekeeping shows up asking if I want my room cleaned, my answer, it was I did, but it's too late in the day now for it. She just walked away no apology nothing. I acknowledge that they have a thing you put on the door if you don't want housekeeping, but I didn't do that, so I wanted housekeeping. For what I paid for the room and for what I was supposed to be getting, I'm very disappointed in margaritaville!!