When we arrived we were greeted with signs to scan to pay for parking $10 a day plus taxes etc. no where on the their website is that stated. Tired and feeling scammed we arrived at the desk after 3pm to be told room was not ready, check in is at 3pm at 4:10pm we were finally told room 327 was ready. We were awakened at 3am by people above us walking? Running? Jumping? Next day we were gone for the day at 7pm it started again we were afraid the ceiling would fall on our heads finally at 8:30 PM. I went down to the front desk and explained the problem and was assured a call to room above us would be done I returned to my room, half hour later with no relief I went to the front desk again and was told they got busy and didn’t have a chance to call 427 but that they would, I remained at the front desk till the call was made and was then told that they would be leaving and I said OK as long as they’re leaving otherwise I would change rooms, I was assured they were leaving, well, 3 AM just like the night before they came back and we were awakened again, the hotel is getting older and they need to properly insulate the ceilings and floors. Now I realize the hotel cannot control guests but when the front desk tells me room 427 is leaving I believe her however they weren’t leaving they were just going out, horrible stay, we have stayed here 3 times and this is the stay that will have me looking elsewhere.