Lobby
Check availability

Reviews of Super 8 by Wyndham Jackson

2 out of 5
Super 8 by Wyndham Jackson
1940 Highway 45 Bypass, Jackson, TN

Reviews

7.4

Good

Rating 10 - Excellent. 224 out of 797 reviews" "
Rating 8 - Good. 277 out of 797 reviews" "
Rating 6 - Okay. 152 out of 797 reviews" "
Rating 4 - Poor. 85 out of 797 reviews" "
Rating 2 - Terrible. 59 out of 797 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the interstate. Located in a safe area.
Stayed 3 nights in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the Union University campus. But being close to I-40, it was somewhat noisy.
Stayed 1 night in May 2024
Response from Mr. George on 2024/5/18
Thank you for taking the time to tell us about your experience at our Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.

4/10 Poor

Martha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Below standard
Stayed 1 night in May 2024
Response from Mr. George on 2024/5/18
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Mr. George on 2024/5/6
Thank you for taking the time to tell us about your experience at our Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.

2/10 Terrible

Daniel, Gallatin

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wife felt so unsafe that we didn’t even check in? Called three times and nobody has answered or returned my call.
Stayed 1 night in Apr 2024

2/10 Terrible

Marynell

Disliked: Cleanliness, staff & service, property conditions & facilities
Night clerk was unhelpful and rude. I’ll never stay at a super 8 again.
Stayed 1 night in Apr 2024
Response from Mr. George on 2024/5/18
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

10/10 Excellent

Karen

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Rooms were clean and beds were comfy.
Stayed 1 night in Apr 2024
Response from Mr. George on 2024/5/2
Thank you for taking the time to tell us about your experience at our Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.

8/10 Good

Kris

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mr. George on 2024/5/6
Thank you for taking the time to tell us about your experience at our Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.

10/10 Excellent

Sandra

The lady at the front desk was very nice and accommodating. The room is clean and comfortable.
Stayed 1 night in Apr 2024
Response from Mr. George on 2024/5/2
Thank you for taking the time to tell us about your experience at our Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.

6/10 Okay

Scott

Business traveler
Liked: Cleanliness, staff & service
There were groups of workers staying here that congregated in the parking lot outside my room. Their cigarette smoke and loud voices came right in the room. To the staff’s credit, they made some calls and ended the situation after I informed them. This an old, simple hotel.
Stayed 1 night in Apr 2024
Response from Mr. George on 2024/4/24
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Robert

Stayed 1 night in Apr 2024
Response from Mr. George on 2024/5/18
Thank you for taking the time to tell us about your experience at our Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.

10/10 Excellent

Jodella

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The room has a smell
Stayed 1 night in Apr 2024
Response from Mr. George on 2024/4/24
Thank you for taking the time to tell us about your experience at our Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service
Nice hotel for an overnight stay on the way somewhere
Stayed 1 night in Apr 2024
Response from Mr. George on 2024/4/24
Thank you for taking the time to tell us about your experience at our Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
We stopped in our way to North Carolina and it was a decent place. They had waffles for breakfast and some other choices. I think for $100 is a little expensive, they should give a more complete continental breakfast. But everything is so expensive now, so I'm glad we stayed here!
Stayed 1 night in Apr 2024
Response from Mr. George on 2024/4/13
Thank you for taking the time to tell us about your experience at our Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Barry

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a convenient, basic, well-run property. Very nice staff (Jay is excellent). Good coffee, too.
Stayed 1 night in Apr 2024
Response from Mr. George on 2024/4/11
Thank you for taking the time to tell us about your experience at our Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Pam, Verona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some noise in the parking lot at bed time.
Stayed 1 night in Mar 2024
Response from Mr. George on 2024/3/31
Thank you for taking the time to tell us about your experience at our Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

James

Liked: Staff & service
This property could certainly use an update.
Stayed 1 night in Mar 2024
Response from Mr. George on 2024/3/30
Thank you for taking the time to tell us about your experience at our Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, we could smoke in the room that was a big plus, very happy, the only thlng wrong toilet seat was broke.
Stayed 1 night in Mar 2024
Response from Mr. George on 2024/3/30
Thank you for taking the time to tell us about your experience at our Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.

6/10 Okay

Elizabeth

Stayed 2 nights in Mar 2024
Response from Mr. George on 2024/3/30
Thank you for taking the time to tell us about your experience at our Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.

4/10 Poor

Clayton

Business traveler, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The doors opened to the outside which was fine but the door did not latch well and it did not seal correctly. You could see the light from outside all the way around the door. The room reeked of cigarette smoke and there were cigarette burn holes all over the comforter.
Stayed 1 night in Mar 2024
Response from Mr. George on 2024/3/30
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding and accommodating. The room was spotless and comfortable. The area was a little strange but I didn’t feel unsafe. I think it was the truck parking in front of the lobby. Breakfast was limited but the coffee was hot.
Stayed 1 night in Mar 2024
Response from Mr. George on 2024/3/6
Thank you for taking the time to tell us about your experience at our Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.I am particularly pleased that you found clean comfortable room. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

corby

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Price too high for what you get!
Not worth$100 a night! Crappy tv, odor of weed in room was overwhelming, really unlevel floor. Infuriating that this is the normal price now for garbage hotels!!
Stayed 1 night in Feb 2024
Response from Mr. George on 2024/2/19
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place To Stay!
Was in town on a business trip and had to stay unexpectedly overnight. Really glad I picked Super 8. Front desk staff was quick to get me in and extremely helpful. Room was nice, clean, comfortable and accommodating for my needs. Frig, microwave, coffee pot, hair dryer, iron and board at a very readonable rate. Breakfast was minimal but not needed. Coffee was good. Best part was location. It was right off the exit and across the street from my first morning account stop. Many good dinig options and a walmart if needed. Area was well lit and I felt safe here. This was a great option for me.
Stayed 1 night in Feb 2024
Response from Mr. George on 2024/2/15
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.I am particularly pleased that you found nice dining place and clean comfortable room with good amenities.l share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
It was all great!
Stayed 4 nights in Feb 2024
Response from Mr. George on 2024/2/12
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.I am particularly pleased that you had great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Top notch for the star rating. My room was so clean.
Stayed 1 night in Feb 2024
Response from Mr. George on 2024/2/12
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.I am particularly pleased that you found clean room. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

John M

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet.
Stayed 1 night in Feb 2024
Response from Mr. George on 2024/2/12
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for an overnight..
Stayed 1 night in Feb 2024
Response from Mr. George on 2024/2/2
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Terri

Traveled with family
Liked: Staff & service
Disliked: Amenities
The sheets were nice and crisp and clean. The carpet was not clean. The chair in the corner was shot. Sitting in it you sank down a long way.
Stayed 3 nights in Jan 2024
Response from Mr. George on 2024/1/27
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. We will replace the sofa chair as soon as possible.Thank you again for sharing your experience, and we look forward to serving you in the future

8/10 Good

Jeffrey N

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Warm room in the ice age.
Bitterly cold winter traveling. The room was warm and all areas salted pretty well for a southern town. It is an aging motel so getting the door closed in the extreme weather took some force but everything closed and locked, The checkin staff was helpful and friendly and everything was well up to par for an $85 stay. I would stop again in the same circumstances.
Stayed 1 night in Jan 2024
Response from Mr. George on 2024/1/27
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mr. George on 2024/1/27
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.

6/10 Okay

Danny

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
check in was fast and efficient, room was clean and serviceable just a little run down.
Stayed 1 night in Dec 2023
Response from Mr. George on 2023/12/29
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good, Jason was great for the check-in. Our key cards were deactivated before our checkout
Stayed 1 night in Dec 2023
Response from Mr. George on 2023/12/29
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.

10/10 Excellent

Joseph Nathaniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mr. George on 2023/12/29
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.

8/10 Good

Tina

Liked: Staff & service, room comfort
Smoking room
It might be helpful if they specified that smoking doesn't include Marijuana! The room smelled like a skunk. I had to leave the door open for over an hour to air it out. Otherwise it was good.
Stayed 1 night in Dec 2023
Response from Mr. George on 2023/12/29
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Debra

Business traveler
Liked: Cleanliness
The non-smoking side don't have parking space near by
Stayed 3 nights in Dec 2023
Response from Mr. George on 2023/12/20
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.

2/10 Terrible

wess

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Mr. George on 2023/12/11
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Shanika

Stayed 1 night in Dec 2023
Response from Mr. George on 2023/12/20
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.

8/10 Good

Ty

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is what it is
It’s a super 8 it is what it is
Stayed 1 night in Dec 2023
Response from Mr. George on 2023/12/9
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet room
Comfortable bed
Stayed 1 night in Nov 2023
Response from Mr. George on 2023/12/9
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.

8/10 Good

John E., Fort Myers

Liked: Cleanliness, staff & service
OK
Stayed 4 nights in Nov 2023
Response from Mr. George on 2023/12/9
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.

10/10 Excellent

Christina

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable room, bed and pillows. It was clean and had a microwave and refrigerator. We stayed overnight with our dog. Would definitely recommend for an overnight stop.
Stayed 1 night in Nov 2023
Response from Mr. George on 2023/12/9
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.

4/10 Poor

Juanita

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities
The noise from other guests was overwhelming. At one point, they had a conversation outside my door which I heard as clearly as if I had been in the conversation to start.
Stayed 1 night in Nov 2023
Response from Mr. George on 2023/11/28
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for the money.
Check in was great, room was spacious and comfortable. But....this morning almost two hours before check out housekeeping was knocking on door.
Stayed 1 night in Nov 2023
Response from Mr. George on 2023/11/28
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.

10/10 Excellent

Kendall

Traveled with family
Liked: Amenities, property conditions & facilities
Good location to the things we were doing
Stayed 3 nights in Nov 2023
Response from Mrs. Patel on 2023/11/28
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was a little outdated but meticously clean. Beds comfy. Check in guy at night super friendly, check out lady next morning, not so much
Stayed 1 night in Nov 2023
Response from Mrs. Patel on 2023/11/28
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient A little noisy from road traffic but was close to interstate.
Stayed 1 night in Nov 2023
Response from Mr. George on 2023/11/28
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.

6/10 Okay

Thomas

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Didn’t like that we could not park near our room as it was on the other side of the parking lot. Too far to carry our luggage from where we had to park.
Stayed 1 night in Oct 2023
Response from Mr. George on 2023/11/28
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Some good, some not so good.
The room was okay but there was a musty smell, the hard surfaces were sticky, and there is an worn down feel. There wasn't a lot of noise, the bed was comfortable, and the shower was okay. There was a faucet leak.
Stayed 1 night in Oct 2023
Response from Mr. George on 2023/10/17
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Hali

Traveled with partner
Liked: Staff & service
Door had no weather stripping. Both chill and tradfic noise got in through the gap.
Stayed 1 night in Oct 2023
Response from Mr. George on 2023/10/17
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I give it a 10
Great place to stay. Right off the interstate and a very reasonable price. Young man at the desk was great.The room was very nice. Bed was comfortable.
Stayed 1 night in Oct 2023
Response from Mr. George on 2023/10/15
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Jackson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.