電冰箱、微波爐、洗碗機、咖啡機/沖茶器

密西根傑克森希爾頓惠庭飯店的評分

3 out of 5
密西根傑克森希爾頓惠庭飯店
2704 Bob McClain Dr, Jackson, MI

評論

9.0

太棒了

10 分,有夠讚;416 則評論中有 279 則" "
8 分,不錯哦;416 則評論中有 96 則" "
6 分,一般般;416 則評論中有 18 則" "
4 分,不太好;416 則評論中有 9 則" "
2 分,很糟糕;416 則評論中有 14 則" "

9.4/10

整潔度

9.4/10

員工素質

9.0/10

設施服務

9.4/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

William

喜歡:整潔度、員工素質和住宿環境和硬體
Staff was very friendly and helpful.
於 2024 年 5 月住了 8 晚
Kirsten Blackdeer - General Manager 於 2024年5月21日回覆
Thank you for your compliments of our staff, William! We appreciate your business and hope you choose to stay with us again.

10/10 有夠讚

Jenna

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel. Loved the spacious room! Everyone was very friendly and helpful. Would definitely recommend!
於 2024 年 5 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2024年5月21日回覆
Thank you for the compliments about our hotel and staff, Jenna! We are happy to hear that you would recommend our hotel to other travelers. We hope to see you again in the future.

4/10 不太好

stacy

家庭旅遊
不喜歡:整潔度
The room and bathroom were not clean
於 2024 年 4 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2024年5月6日回覆
Thank you for taking the time to share your experience, Stacey. Our goal is to provide clean, comfortable accommodations, and friendly service every time you stay with us. We apologize that the cleanliness of your room was not as you have come to expect at Home2 Suites. I will share your cleanliness concerns with our housekeeping management team to make sure that this was an isolated incident and corrected moving forward. We hope you choose to stay with us again in the future. We would love a second chance to impress you.

10/10 有夠讚

James

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Over all good!
於 2024 年 4 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2024年4月29日回覆
Thank you for staying with us, James! We are pleased to hear that you had a good stay. We invite you to stay with us again the next time you are in Jackson!

8/10 不錯哦

Dejarenae

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2024年4月25日回覆
Thank you for taking the time to post a rating of your recent stay with us, Dejarenae. We hope you consider staying at Home2 Suites the next time you visit Jackson.

2/10 很糟糕

Samantha

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
AVOID AT ALL COSTS. I was treated so incredibly poorly at this hotel I cannot even begin to wrap my mind around the horrible experience I had. There were issues with the hotel and room itself. The bathroom door would not stay shut and the front desk guy had his pants undone on multiple occasions… just two examples. However, the absolute worst part of my two-week experience staying here was being kicked out by a police officer as if I’m some criminal. I had tried to book an extra night via Expedia and was having an issue with the app. I asked the front desk person, Angela, to speak with the manager, Kristen Blackdeer to see if she could assist. I was told I needed to leave, I said I wouldn’t leave before speaking with the manager. While I was waiting for the manager to call me back after her meeting, there was a knock on the door and it was the police telling me I needed to leave immediately. Of course this happened while I had two full loads of wet laundry in the washer and had not been prepared whatsoever to leave the property since I was planning on staying. This not only left me unexpectedly displaced, but interfered with my work meetings as I work from home. I’m still completely baffled and upset by how I was treated. I have filed a formal complaint with Hilton and will seriously reconsider staying at a different Hilton property in the future.
於 2024 年 4 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2024年4月20日回覆
Thank you for taking the time to post another social media review about your recent stay. Our staff offered to make another reservation for you since you were unable to make a new reservation through your preferred 3rd party booking channel. We apologize that this solution was unacceptable to you. We take great care to protect guest confidentiality. We cannot comment on a social media platform as to why you were evicted from the hotel due to our confidentiality policies. We do not request police presence with evictions unless there has been physical or verbal abuse to other guests or staff. We have a zero-tolerance policy of abuse of any kind directed toward guests or staff. Kirsten Blackdeer, General Manager, has already explained to you why you were evicted from the hotel.

10/10 有夠讚

Stacey

團體旅遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everyone was very nice. Rooms are beautiful n nice very much room I the rooms. But for breakfast should be able to take up in rooms even if u have lil kids it's hard to feed everyone.... But there then that all was well b
於 2024 年 4 月住了 2 晚
Kirsten Blackdeer - General Manager 於 2024年4月17日回覆
Hi Stacey, thank you for staying at Home2 Suites Jackson and for taking the time to post a review of your visit. We appreciate your compliments of our hotel and staff. We hope you visit us again!

10/10 有夠讚

Avatar

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Best hotel I've stayed at by far. And usually is city to city. But this one especially. So clean, so friendly.
於 2024 年 4 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2024年4月17日回覆
Thank you for your wonderful review of our hotel. We are glad that you enjoyed your stay! We hope you choose to visit us again the next time your travels bring you back to Jackson.

10/10 有夠讚

WHITNEY

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property and the ppl were great!
於 2024 年 3 月住了 8 晚
Kirsten Blackdeer - General Manager 於 2024年4月4日回覆
Thank you for the compliments of our hotel and staff, Whitney! We hope you will stay with us the next time you visit Jackson.

10/10 有夠讚

Amy

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We love staying at Home2. The extra space, and kitchen area makes for a more enjoyable stay when 4 people are sharing a room. The breakfast was very good and had lots of options.
於 2024 年 2 月住了 2 晚
Kirsten Blackdeer - General Manager 於 2024年4月4日回覆
Thank you for your wonderful review, Amy! We are happy to hear that you had an enjoyable stay with extra space for your family. We invite you to stay with us again the next time you visit Jackson.

10/10 有夠讚

Stefanie

情侶出遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Updated model hotel
於 2024 年 3 月住了 3 晚
Kirsten Blackdeer - General Manager 於 2024年3月27日回覆
Thank you for posting a rating of your stay with us, Stephanie! We invite you to stay with us again in the future.

10/10 有夠讚

Brandon

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a great value for the price.
於 2024 年 2 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2024年3月20日回覆
Thank you for taking the time to rate your stay with us a 5 out of 5, Brandon! We are happy that you found our hotel a great value for the price that you paid. We hope you choose to stay with us the next time your travels bring you to Jackson!

10/10 有夠讚

Nedra

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚
Kirsten Blackdeer - General Manager 於 2024年3月20日回覆
Thank you for rating your stay with us a 10 out of 10, Nedra! We are glad that you enjoyed your stay with us. We hope you visit us again soon!

10/10 有夠讚

John

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The front desk help were professional and patient. When you walk in the hotel smells immaculate. Everything was spotless and my bed was extremely comforting. Great fitness area as well. .
於 2024 年 2 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2024年3月25日回覆
Thank you for taking the time to post a review of your stay and all of the compliments that you have given us, John! We hope you visit us again!

8/10 不錯哦

Patte

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
We were in town for a funeral and this hotel was a good location for us. Room was pretty big. Kitchen well equipped. Bathroom was even a good size. Breakfast was exactly as we expected. Staff were friendly and very helpful.
於 2024 年 2 月住了 2 晚
Kirsten Blackdeer - General Manager 於 2024年3月20日回覆
Thank you for staying with us, Patte! Please accept our deepest sympathy for your loss. We appreciate you taking the time to leave feedback about your visit. We hope you have the opportunity to stay with us again under better circumstances.

8/10 不錯哦

Claudia,Pentwater

情侶出遊, 家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Staff is very friendly and helpful. Rome is comfortable.
於 2024 年 2 月住了 2 晚
Kirsten Blackdeer - General Manager 於 2024年2月14日回覆
Thank you for your feedback, Claudia! We are happy to hear that you found our staff friendly and helpful. We would love to have you stay with us again in the future.

10/10 有夠讚

Susan

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Staff was great. Breakfast was better than typical and rooms were big and clean.
於 2024 年 1 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2024年2月14日回覆
We appreciate you taking the time to post a review of your stay with us, Susan. Thank you for your compliments of our hotel and staff! We hope you choose to stay with us the next time you visit Jackson.

8/10 不錯哦

PATRICIA,jerome

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2024年2月14日回覆
Thank you for taking the time to rate your stay with us 4 out of 5. We invite you to stay with us again in the future.

10/10 有夠讚

william

喜歡:整潔度、員工素質和住宿環境和硬體
Great location; very convenient to highway & food. Receptionist was excellent and helpful.
於 2023 年 12 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2024年2月14日回覆
Thank you for leaving positive feedback about your stay with us at Home2 Suites Jackson. We are happy to hear that our location was convenient for you. We hope you visit us again the next time your travels bring you to Jackson.

10/10 有夠讚

Fehintola,Charlotte

商務旅客, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 5 晚

10/10 有夠讚

Courtney

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great start
於 2023 年 12 月住了 4 晚

10/10 有夠讚

Melissa

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Anita

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Pamela

寵物同遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff are always so friendly and helpful. The property is clean when my family stay there.
於 2023 年 11 月住了 5 晚

10/10 有夠讚

Dejarenae

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚

8/10 不錯哦

David

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Terry

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It was very good. Only two bumps in the road: we could not get the wi-fi to work, it kept insisting we were in the wrong room. Second, when we got our bill, the address for us was for Las Vegas, not Toledo, Ohio, even though you had seen my drivers ID. Otherwise, very good stay, we will be back.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

William

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Adam

喜歡:整潔度、員工素質和住宿環境和硬體
Staff was friendly and helpful with all needs.
於 2023 年 11 月住了 2 晚

4/10 不太好

Craig

情侶出遊
喜歡:住宿環境和硬體
不喜歡:員工素質
Wont come again.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Michael

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice quiet clean rooms. Breakfast has a great selection and beds are super comfy.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Kristin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Amie

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great staff!
於 2023 年 10 月住了 8 晚

10/10 有夠讚

Leslie

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Tommy

團體旅遊
喜歡:住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2023年10月19日回覆
Thank you for staying with us and taking the time to rate your experience. We hope you choose to stay with us the next time you have the opportunity to visit Jackson.

8/10 不錯哦

Lydia,Naperville

於 2023 年 10 月住了 2 晚

10/10 有夠讚

Daniel

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very accommodating and friendly.
於 2023 年 10 月住了 3 晚
Kirsten Blackdeer - General Manager 於 2023年10月19日回覆
Thank you for rating your stay with us a 5 out of 5, Daniel! We appreciate your business and hope you stay with us again.

10/10 有夠讚

Kevin

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean rooms, staff was friendly and nice sitting area with fire pit table.
於 2023 年 9 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2023年10月2日回覆
Thank you for staying with us, Kevin. We appreciate the 5 out of 5 rating and your compliments of our hotel and staff. We would love for you to stay with us again in the future!

6/10 一般般

Mark

於 2023 年 9 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2023年9月27日回覆
Thank you for taking the time to rate your visit with us. We hope you consider staying with us again in the future. We would love another chance to impress you.

10/10 有夠讚

Leslie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚
Kirsten Blackdeer - General Manager 於 2023年9月25日回覆
Thank you for taking the time to rate your visit at Home2 Suites Jackson a 10 out of 10, Leslie! We appreciate this so much! We hope you will choose to stay with us again in the future!

8/10 不錯哦

ANDREW,Williamsburg

於 2023 年 9 月住了 2 晚
Kirsten Blackdeer - General Manager 於 2023年10月19日回覆
Thank you for taking the time to rate your stay at Home2 Suites Jackson. We invite you to visit us again!

8/10 不錯哦

Joseph

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Nice hotel. Price is much lower than Ann Arbor hotels on football weekends. Clean rooms and spacious.
於 2023 年 9 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2023年9月25日回覆
Thank you for the compliments, Joseph! We are happy to hear that you found our hotel rooms clean and spacious. We hope you will stay with us again the next time you travel to the area.

10/10 有夠讚

Jason

團體旅遊
喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2023年9月14日回覆
Jason, thank you for rating your stay with us a 10 out of 10! We hope you choose to stay with us in the future!

8/10 不錯哦

Ryan

家庭旅遊
喜歡:整潔度和員工素質
Almost Great
Overall our stay was good, but not great. Room was smaller than expected. TV was smaller than expected. Cable had 20 or so channels with no description of what you were watching or what was coming on next. The staff was very friendly and helpful. I was really hoping to be wowed by the quality of the room but it just fell a little short. I had trouble sleeping as I slept on the pull out couch bed and it was very uncomfortable. Bathroom was very clean but small. I was quite surprised to learn that the free WiFi actually cost $5 for higher speeds. Breakfast choices were limited but decent and free. In summary, I was expecting a little more luxury but the friendly staff still made it a good trip.
於 2023 年 9 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2023年9月14日回覆
Hi Ryan, thank you for taking the time to post a review of your visit with us. We appreciate your compliments of our staff. You had mentioned that it was difficult to tell which TV station you were watching. I apologize for that. Our TV provider was recently updated and they will be here next week to install the updates to our TV system that will show the interactive guide and will also add streaming services such as Netflix. We hope that you would choose to stay with us again in the future. We would love to welcome you back.

6/10 一般般

Cynthia

情侶出遊
喜歡:設施服務
The fireplace was so nice, as was the grills.
於 2023 年 9 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2023年9月14日回覆
Hi Cynthia! We are happy to hear that you enjoyed our fireplace and grills during your visit. We would love you to come back and visit us again!

10/10 有夠讚

Margaret

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2023年9月14日回覆
Thank you for taking the time to post a 10 out of 10 rating of your visit with us here at Home2 Suites. We hope you choose to stay with us the next time you visit Jackson.

10/10 有夠讚

Phyllis

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely, new property, off the highway. Room includes a kitchen and a sitting area. Very spacious
於 2023 年 9 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2023年9月6日回覆
Thank you for your wonderful review, Phyllis! We invite you to stay with us again the next time you visit Jackson!

8/10 不錯哦

Jennifer

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Home away from home
Everything was great! Would have liked to have a pamplet or something for any type of information for our stay while on the rok and also the tv did not have apps. We didn't have power at our home and needed a shower and good nights sleep.
於 2023 年 8 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2023年9月6日回覆
Jennifer, we appreciate your review. You had mentioned that the TV did not have apps. We are excited to share that we have an upgrade coming to our TV system later this month that includes TV apps! We hope you choose to stay with us in the future, just hopefully under better circumstances such as a Family Staycation.

10/10 有夠讚

Norma

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2023年9月6日回覆
Norma, thank you for rating your visit with us here at Home2 Suites a 5 out of 5!

8/10 不錯哦

Carrie

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Kirsten Blackdeer - General Manager 於 2023年9月6日回覆
Thank you for taking the time to rate your visit with us, Carrie. We would love for you to visit us again the next time you visit Jackson.