Jácana Vacations from NT$38,087

The hotel was centralized where it was close to the freeway and at the end of the strip for a beautiful walk any time of day. Lots of nearby restaurants for various food. It was less than 10 minutes Uber ride to Old San Juan, 15 minutes away from the airport. Hotel itself was nice and clean, lobby and outside was maintained. During our stay only 1 elevator (out of 2) was working so sometimes we had to catch the next ride b/c it was full. The “beach” is small and rocky, would recommend water shoes. Our room: It was good enough for a place to come back to sleep. Not sure if there was room service because we never ordered any. It is a bit dark, their lighting was 2 individual lamps, 2 small headboard lamps, and a light in front of the door. 2 of the 4 light switches in the bathroom actually turned on lights. The bathroom sink drained very slowly, not sure if that’s just how the plumbing is or if it needed maintenance. Overall I had a good stay as a place to sleep and leave for the day.

The property was great stayed there before Gabriel (shuttle driver) is a super attentive guy, very helpful on whatever you need.

The staff was exceptional, night life was great, pools are beautiful and service around the pool is a plus. We love the Banyon Tree so that is an attraction. Only drawbacks were the room does not have a lot of lighting but that is really the vibe of the whole hotel. The halls were noisy after 10 pm at night, certainly not the hotel’s fault. Overall, truly a very special place and I can’t wait to come back!

Staff were all extremely friendly and helpful. I arrived hours before check in they were able to get me into a room very quickly. When checking out we had hours before our evening flight hotel staff offered to store our luggage until it was time to head to the airport. This was our 2nd time @ The Royal Sonesta in PR we do love it and will likely return. The pool could have been a little cleaner this time around.

The room was very clean and staff was great.