Is Joyway Hotels Istanbul Sultanahmet pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Joyway Hotels Istanbul Sultanahmet?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

Does Joyway Hotels Istanbul Sultanahmet provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per vehicle applies.

Where is Joyway Hotels Istanbul Sultanahmet located?

Located in Sultanahmet, this hotel is within a 10-minute walk of Hagia Sophia, Bosphorus, and Sultanahmet Square. Blue Mosque and Topkapi Palace are also within 15 minutes. Istanbul Cankurtaran Station is only a 3-minute walk and Sultanahmet Station is 8 minutes.

Joyway Hotels Istanbul Sultanahmet Reviews, Deals & Photos 2026

About the neighborhood

Located in Sultanahmet, a neighborhood in Istanbul, Joyway Hotels Istanbul Sultanahmet is near a metro station. Hagia Sophia and Topkapi Palace are cultural highlights, and travelers looking to shop may want to visit Grand Bazaar and Mall of Istanbul. Bosphorus and Blue Mosque are two other places to visit that come recommended. Visit our Istanbul travel guide

10/10 Excellent

Emil Tabor

2025/4/14

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was fantastically located near to all the sights we wanted to go see. The restaurant was good, and the staff was friendly and helpful. We can warmly recommend, and we will be staying here if we travel to Istanbul again.

Stayed 2 nights in Apr 2025

10/10 Excellent

Syed

2025/5/6

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed here multiple times and every time have had a marvelous experience. The staff are helpful and professional. Location is Sultanahmet is central to the tourist attractions. Would recommend this hotel highly.

Stayed 5 nights in Apr 2025

10/10 Excellent

Knud

2025/5/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly personel always ready to help

Stayed 4 nights in May 2025

8/10 Good

Hamira

2025/9/14

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was in a great location, very close to Hagia Sophia and the Blue mosque (2-4 mins) , with a short walk (10 mins) to the tram/ferry terminals. Staff were welcoming and nice. However, they didn't have our room available on arrival, so we were given a family room for the first night. We were then given our respective rooms the next day, but one of them wasn't what we had paid for with a sea view, which was disappointing and smaller. The rooms were clean, with good facilities. Cleaning staff were lovely and very accomodating. Breakfast was served at a restaurant about a minute's walk from the hotel. The food was good, with a generous variety to choose from.

Stayed 7 nights in May 2025

6/10 Okay

Shamin

2025/7/2

Liked: Cleanliness, staff & service

There was a smell from bathroom when I put the extraction fan on. The staff were all excellent

Stayed 3 nights in Jun 2025

6/10 Okay

Alaine

2025/10/16

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

First of all we booked a king bed with sea view, what we got was a double bed that was on the floor pushed up against the wall, with a comforter that was a twin size in like less then a hundred square feet, it was nothing like the picture that they showed. No wash cloths and one hand towel. And it was directly under rooftop restaurant, and everytime someone push a chair in or out we heard screeching till 3 am, which was supposed to close at midnight. The location was fantastic, the staff was nice, we did have a meal in the rooftop restaurant and was wonderful.

Stayed 2 nights in Oct 2025

8/10 Good

Bruna

2024/5/14

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location, great restaurant at the rooftop which was very convenient, lovely staff.

Stayed 4 nights in May 2024

10/10 Excellent

Verified traveler

2024/9/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean, lovely rooftop restaurant not overpriced, very helpful staff. Great location couldn’t have been better placed.

Stayed 3 nights in Sep 2024

10/10 Excellent

john

2024/10/25

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location and breakfast

Small but new room with a fantastic location next to top sites. Great rooftop spot for breakfast to watch the sun rise over the Bosphorus. Central location with all noises of the city. highly recommended.

Stayed 3 nights in Oct 2024

10/10 Excellent

Mumtaz

2024/9/5

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Hotel was very nice with good size room and comfortable beds. The AC work well in the room and we also had our own fridge and Smart TV. The Location is Excellent in the heart of Sultan Ahmet Square

Stayed 6 nights in Aug 2024

10/10 Excellent

Shakara

2024/6/22

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is very modern and well kept. I love the proximity to Old town and all the famous sights. The front desk staff are always so pleasant and helpful. I would stay here again if I’m ever back in Istanbul.

Stayed 6 nights in Jun 2024

10/10 Excellent

Lattney Brian

2024/3/15

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Joyway Sultanahmet is by far the best hotel stay I’ve had anywhere. The staff were all very friendly and helpful and eager to provide whatever they could to make my stay pleasant. Bonus points for the excellent Vista Restaurant on the roof!

Stayed 7 nights in Mar 2024

10/10 Excellent

Fasil

2024/9/4

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just spent 6 night in this hotel with young family and it was a wonderful experience the rooms are clean and the hotel is modern with TV, Fridge and comfortable beds. Also Great Location to visit the Sultanahmet Square less then 5 mins walk away. The staff are always helpful and make the experience of visiting this beautiful city enjoyable. Thank You to all the staff including breakfast team and the cleaning crew Close to local amenities and restaurants.

Stayed 6 nights in Aug 2024

6/10 Okay

Mozum

2025/6/29

The location and the staff are excellent. But room cleaning isn’t as good. only one female staff at breakfast in No.3 is looking at guests and talking in her language, almost like making fun or laughing about them, wasn’t nice to see. But apart from her every other staff from reception to restaurants are extremely kind and helpful. Breakfast options are very limited - this was meant to be our highlight, hence we chose a 4* hotel, we’ve stayed in other 4* close by with amazing breakfast options. lots of flies everywhere, air con not working, cat coming in dirty- apart from Breakfast options and area the hotel is good.

Stayed 3 nights in Jun 2025

10/10 Excellent

feng

2024/4/12

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quite new clean and very helpful staff. Stayed in two different rooms, both have sea view, clean, and quite. This place is also close to the major mosques and a train station. Highly recommended!

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

2024/7/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location, great staff

Location, location, location. Near Sultan ahmet and Hagia sophia 3 mins walk. Can rise up early to avoid crowds.. Lots of restaurants. Hospitable staff, lovely bed nice decor of building.

Stayed 3 nights in Jul 2024

10/10 Excellent

SIN YAN TANNY

2024/5/22

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Convenient location to the attraction points. Restaurants and coffee shop around the hotel. Front desk staff is very helpful. Nice view from hotel balcony. Will book again when travel to Istanbul again～

Stayed 2 nights in May 2024

10/10 Excellent

Afqad

2024/3/4

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a great experience . Hotel staff was very friendly Everything was well organized. Balcony view was over stunning 😍

Stayed 1 night in Feb 2024

10/10 Excellent

Tatiana

2024/5/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice experience!

Great experience! Great location, 5 minutes walking to blue mosque and Santa Sofía mosque, very nice neighborhood to have great dinner, astra bazar good place for shopping. Breakfast could be better but it’s ok . Staff is kindly and helpful.

Stayed 3 nights in May 2024

10/10 Excellent

Abdellatif

2024/6/27

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Joyway Hotel offers reasonably priced and sizeable rooms with views of the sea and the daily tourist activity in Sultanahmet. Although it’s a walkable distance to the historical attractions, shopping and restaurants, the hotel is rather quiet and tranquil at night. The rooftop restaurant is very good and is a great place to relax and enjoy the beautiful views of the Bosphorus. The staff were very friendly and took care of all our needs and requests. We would certainly consider another stay at Joyway if we return to Istanbul again.

Stayed 3 nights in Jun 2024

8/10 Good

Natalie

2024/5/21

Liked: Cleanliness, staff & service, property conditions & facilities

All in all it was a good stay. The room was clean and as shown in the picture. It was just a bit loud in the morning as all the taxis and busses arrive right in front of the hotel for Hagia Sophia. The room was tiny so we weren’t able to open any suitcases in full.

Stayed 5 nights in May 2024

10/10 Excellent

nadia

2024/6/27

Liked: Cleanliness, staff & service, property conditions & facilities

It was excellent experience. Hotel is new , clean, rooms are small but clean and bathrooms are fully equipped with disposable things like for shaving , toothbrush and paste, hair cone, shower gel, conditioner , body scrub, nail file :) panty liners, shower cap, a-tips, cotton rounds and more ;) never eeen such big variety in any hotel. Staff is beyond amazing : friendly, will do everything to accommodate your special requests , fresh bed, towels and more. Terrace vista is delicious, fresh food restaurant you can’t get enough of fresh fish and good vine… staff is serving to the T and like a black tie service. Good is fresh , feet it fish , and all views are to the see for every table . Per request you can feed seabird and take a breath taking photos and experience.. Enjoy !

Stayed 6 nights in Jun 2024

2/10 Terrible

sidra

2024/11/27

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, room comfort

Good location but lacks basic hospitality!

Hotel was clean and modern. Location was very good, however, our stay was ruined by the fact that there was no hot water available and the heating system was not working effectively. We stayed during the end if Nivember ao it was cold and wet outdoors and we needed to be able to have a hot shower after a day of exploring in the cold and wet weather. On the first day of our stay we informed staff about the issue and were advised that there is a problem throughout tje hotel but this would be foxed in a few hours. Later that day it still wasn’t fixed. we complained again and were told tbey would fix the issue worh the water. The issue was never fixed througout our stay. We asked for another room to be able to shower in and tbey ioened up a vacant room for us to use the shower in, but there was also no hot water here. Shower temp was set in full and at the most, the water would tirn luke warm for 30 seconds before becoming freezing cold again. Each time we complained about the water, we were told someone would come up to look at it, so we were unable to relax in the room as we were waiting for staff but no one would come. Because of these issues our stay was unpleasant amd they inly good thing about the hotel was the location beaing in close proximity to all the main tourist attractions. The manager offered a free breakfast as compensation for not providing the basic services a hotel should provide which include heating and hot water, and we have left feeling unwell.

Stayed 3 nights in Nov 2024

10/10 Excellent

Seham

2024/4/30

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We will definitely sray in the hotel next time. I infact recommending the hotel to people on facebook as well.

Stayed 7 nights in Mar 2024

2/10 Terrible

ryosuke

2025/1/2

Disliked: Staff & service, amenities, property conditions & facilities

I choose the ocean view room, but it shows only small view. Also I do not recommend to use the taxi from the front desk. The cost would be higher than uber.

Stayed 1 night in Dec 2024

Joyway Hotels Istanbul Sultanahmet

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