Dear Guest, Thank you for taking time to share your recent Hilton Mall Of Istanbul experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon. Sincerely, Esra Erten Guest Relations Representative

Dear Guest, Thank you for taking time to share your recent Hilton Mall Of Istanbul experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon. Sincerely, Esra Erten Guest Relations

Dear Guest, Thank you for taking time to share your recent Hilton Mall Of Istanbul experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon. Sincerely, Gizem Kırcı Guest Relations Supervisor

Dear Guest,Thank you for taking time to share your recent Hilton Mall Of Istanbul experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.Sincerely,Gizem KırcıGuest Relations Supervisor

Dear Guest,Thank you for taking time to share your recent Hilton Mall Of Istanbul experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.Sincerely,Gizem KırcıGuest Relations Supervisor

Dear Guest, Thank you for taking time to share your recent Hilton Mall Of Istanbul experience with us. Please accept our sincere apologies for all these inconveniences which do not reflect our usual service standards and be informed that we have taken all necessary actions in order to prevent similar problems from reoccurring.We hope to welcome you back soon.Sincerely,Gizem KırcıGuest Relations Supervisor

Dear Guest,Thank you for taking time to share your recent Hilton Mall Of Istanbul experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.Sincerely,İlter TürkmenoğluGeneral Manager

Dear Guest,Thank you for taking time to share your recent Hilton Mall Of Istanbul experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.Sincerely,İlter TürkmenoğluGeneral Manager

Dear Mohamad;Thank you very much for choosing to stay at Hilton Mall of Istanbul.Our team consistently strives to provide a high standard of service, and it is rewarding to know that our efforts have left a positive impression on you. Your satisfaction is of paramount importance to us.We look forward to the pleasure of hosting you again in the future and aim to make your subsequent visit even more enjoyable.Regards;

Dear Edgar;Dear Mohamad;Thank you very much for choosing to stay at Hilton Mall of Istanbul.Our team consistently strives to provide a high standard of service, and it is rewarding to know that our efforts have left a positive impression on you. Your satisfaction is of paramount importance to us.We look forward to the pleasure of hosting you again in the future and aim to make your subsequent visit even more enjoyable.Regards;

Dear Rodia;Dear Mohamad;Thank you very much for choosing to stay at Hilton Mall of Istanbul.Our team consistently strives to provide a high standard of service, and it is rewarding to know that our efforts have left a positive impression on you. Your satisfaction is of paramount importance to us.We look forward to the pleasure of hosting you again in the future and aim to make your subsequent visit even more enjoyable.Regards;

Thank you for your kind feedback. We are delighted to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we are thrilled that we could meet your expectations.We hope to have the pleasure of welcoming you back in the future. If you have any further comments or suggestions, please feel free to share them with us. Your feedback is invaluable as we continue to strive for excellence.Warm regards,

Thank you for your kind feedback. We are delighted to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we are thrilled that we could meet your expectations.We hope to have the pleasure of welcoming you back in the future. If you have any further comments or suggestions, please feel free to share them with us. Your feedback is invaluable as we continue to strive for excellence.Warm regards,

Dear Omar ,We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Mall of Istanbul team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards,

Dear Mr. Omer,We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Mall of Istanbul team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards,

Dear Rami ;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards,

Dear Mr.Abdulaziz ,We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Mall of Istanbul team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards,

Dear Mr Patrick ;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times.I would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards,

Dear Badr , We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve. Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Mall of Istanbul team, We thank you for your positive feedback. It was our pleasure to have you stayed with us. We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards,

Dear Mr. Leon ,We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Mall of Istanbul team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards,

Dear Hana;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards, IPEK IZMIRLI FRONT OFFICE MANAGER

Dear Apeksha ;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. I am sorry to hear that we could not meet your expectation this time. Our main priority as Hilton family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. In order to provide superior service and hospitality for our guests under all circumstances, we will be taking your review into careful consideration. I would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards,

Dear Mr. Mohamed ,We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Mall of Istanbul team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards,

Dear Leon ;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Mall of Istanbul team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards,

Dear Salam;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Mall of Istanbul team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards, IPEK IZMIRLI FRONT OFFICE MANAGER

Dear Pilar ;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Mall of Istanbul team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards,

Dear Guest;Thank you very much for choosing to stay at Hilton Mall of Istanbul.Kindly notr thst the bathrobe is being provided for the suit rooms only as per brand standarts. However when guest request we give a bathrope.Thank you for your post stay comments and hope to welcome you back again soon.Kind Regards;

Dear Murtaz;Thank you for your rating regarding your stay at Hilton Mall of Istanbul.Hope to welcome you back again soon.Regards;

Dear Valued Guest;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Mall of Istanbul team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards, IPEK IZMIRLI FRONT OFFICE MANAGER

Dear Mr Matthew;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. I am sorry to hear that we could not meet your expectation this time. Our main priority as Hilton family is to serve our guests impeccably during their stay at our hotel. Rest assurred that SPA Management will be informed about the issue. In order to provide superior service and hospitality for our guests under all circumstances, we will be taking your review into careful consideration. I would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards;

Dear Mohd;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Mall of Istanbul team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards, IPEK IZMIRLI FRONT OFFICE MANAGER

Dear Sang Yoon ;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. I am sorry to hear that we could not meet your expectation this time. Our main priority as Hilton family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. Please let me know for your next stay in Hilton Mall Of Istanbul that i can arrange everthing properly for you .Kind Regards ŞEYMA AVCIGuest Relation Agent – Hilton Mall of Istanbul

Sayın Azat ; ,Hilton Mall of Istanbul'u tercih ettiğiniz ve Misafir Değerlendirme Formu’nu doldurmaya zaman ayırdığınız için teşekkür ederiz.Hilton Mall of Istanbul ailesi olarak, otelimizde konakladıkları süre boyunca misafirlerimize kusursuz bir hizmet sunmayı hedeflemekteyiz. Hizmet kalitemizi en yüksek standartlarda tutabilmek adına, bizimle paylaşmış olduğunuz görüşlerinizi dikkatle değerlendirmekteyiz. Otelimizin hizmet ve olanakları hakkında aktarmış olduğunuz görüşleriniz ilgili departman müdürlerimizle paylaşılmıştır. Bu görüşlerinizi dikkatle değerlendirerek, sizlerin memnuniyetini daha üst seviyelere taşıyabilmeyi amaçladığımızı bildirmek isteriz.Bizimle paylaşmak istediğiniz diğer tüm öneri ve görüşlerinizi dinlemekten büyük memnuniyet duyarız. Konaklamanızda Hilton Mall of Istanbul'u tercih ettiğiniz ve değerli görüşlerinizi bizimle paylaştığınız için tekrar teşekkür eder, sizleri en yakın zamanda yeniden aramızda görmeyi ümit ederiz. Saygılarımla,ŞEYMA AVCIGuest Relation Agent – Hilton Mall of Istanbul

Dear Mohammed;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. I am sorry to hear that we could not meet your expectation this time. Our main priority as Hilton family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. . In order to provide superior service and hospitality for our guests under all circumstances, we will be taking your review into careful consideration. I would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards;Ipek IzmirliFront Office Manager

Dear Tariq;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. I am sorry to hear that we could not meet your expectation this time. Our main priority as Hilton family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. Your feedback regarding the noise carefully reviewed and our Department Heads have been informed on these issues to improve the overall guest satisfaction. In order to provide superior service and hospitality for our guests under all circumstances, we will be taking your review into careful consideration. I would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards, IPEK IZMIRLI Front Office Manager

Dear Anwer;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Mall of Istanbul team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards, IPEK IZMIRLI FRONT OFFICE MANAGER

Dear Mazen;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Mall of Istanbul team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards, IPEK IZMIRLI FRONT OFFICE MANAGER

Dear Anwer;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Mall of Istanbul team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards, IPEK IZMIRLI FRONT OFFICE MANAGER

Dear Ali;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times.We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future.Kind Regards;Ipek IzmirliFront Office Manager

Dear Rebecca;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Mall of Istanbul team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards, IPEK IZMIRLI FRONT OFFICE MANAGER

Dear Abdelgadir;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Mall of Istanbul team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards, IPEK IZMIRLI FRONT OFFICE MANAGER

Dear Jasser;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. I am sorry to hear that we could not meet your expectation this time. Our main priority as Hilton family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times.In order to provide superior service and hospitality for our guests under all circumstances, we will be taking your review into careful consideration. I would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards;Ipek IzmirliFront Office Manager

Dear Abdulghani;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Mall of Istanbul team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards, IPEK IZMIRLI FRONT OFFICE MANAGER

Dear Salvador;We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Mall of Istanbul team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards, IPEK IZMIRLI FRONT OFFICE MANAGER

We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Mall of Istanbul team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards, IPEK IZMIRLI FRONT OFFICE MANAGER

Sayın Türkan; Öncelikle Hilton Mall of Istanbul'daki konaklamanız için teşekkür ederiz. Zaman ayırarak konaklamanızı değerlendirmeniz bizler için çok önemli ve faydalı olmakla beraber sizi yeterince memnun edememiş olmaktan dolayı üzüntülerimi dile getirmek isterim. Konaklamanızda Hilton Mall of Istanbulu'u tercih ettiğiniz ve değerli görüşlerinizi bizimle paylaştığınız için tekrar teşekkür eder, sizleri en yakın zamanda yeniden aramızda görmeyi ümit ederiz.

Dear Ahmed; We would like to thank you for your recent stay at Hilton Mall of Istanbul. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. I am sorry to hear that we could not meet your expectation this time. Our main priority as Hilton family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. In order to provide superior service and hospitality for our guests under all circumstances, we will be taking your review into careful consideration. I would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards;

Dear Tariq; We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve. Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Mall of Istanbul team, We thank you for your positive feedback. It was our pleasure to have you stayed with us. We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future. Kind Regards, IPEK IZMIRLI FRONT OFFICE MANAGER